1. 01-17-21 11:34 PM #1
    cincy
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    Bookmaker Loyalty Points/Bonuses

    I have got my ass kicked at Bookmaker and lost over $25,000 this football season at bookmaker and over $70,000 since I opened my account but they removed me from loyalty points and deposit bonuses many years ago. Is there any way to get added back to be eligible for deposit bonuses and loyalty points? When I asked their customer service person he just said I am not eligible. Does SBR know a manager I could talk with to see if I can get added back to loyalty program and deposit bonuses?
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  2. 01-17-21 11:42 PM #2
    Eddy Munny
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    I noticed BookMaker disabled my betpoints as well. I'm still able to accrue them but when I go to the betpoints page to exchange them for cash, it's completely blank... Is this something they do to winning players?
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  3. 01-17-21 11:42 PM #3
    Orbison
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    why in the world would they do that to you? have you ever had any issues whatsoever with them where you were in the wrong, like shot taking or something?
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  4. 01-18-21 12:01 AM #4
    Mr. Teaser
    Go Terps/Nats/Skins
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    Quote Originally Posted by Eddy Munny View Post
    I noticed BookMaker disabled my betpoints as well. I'm still able to accrue them but when I go to the betpoints page to exchange them for cash, it's completely blank... Is this something they do to winning players?
    I believe that’s a glitch. On mobile, log on and in the upper right hand corner where there is a generic profile pic graphic click on that and then click on bet points from the drop down menu. It should give the option to redeem.
    Points Awarded:

    DiggityDaggityDo gave Mr. Teaser 2 Betpoint(s) for this post.

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  5. 01-18-21 12:01 AM #5
    ThaTopMoron
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    Quote Originally Posted by Eddy Munny View Post
    I noticed BookMaker disabled my betpoints as well. I'm still able to accrue them but when I go to the betpoints page to exchange them for cash, it's completely blank... Is this something they do to winning players?
    try it on your phone
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  6. 01-18-21 12:08 AM #6
    funnyb25
    Go Get Laid Man!
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    Works fine for me. I lose a million and i get diamond rewards to cash in.
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  7. 01-18-21 12:18 AM #7
    krisinsd
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    I cant access mine on a computer, but can on a phone as well....worth a shot.
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  8. 01-18-21 12:45 AM #8
    LLXC
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    Quote Originally Posted by Eddy Munny View Post
    I noticed BookMaker disabled my betpoints as well. I'm still able to accrue them but when I go to the betpoints page to exchange them for cash, it's completely blank... Is this something they do to winning players?
    If they disabled your betpoints, I don’t think you should still be accruing them.
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  9. 01-18-21 12:57 AM #9
    cincy
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    I never had issues with them. I bet big and was winning my first year so they disabled my points and do not allow any bonuses for me. But i have been losing for the last 10 years now and it is frustrating not to get bonuses or points. I logged in on my phone and clicked the icon in upper right and it shows 0 betpoints so I have not been getting any points for 10 years.
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  10. 01-18-21 05:26 AM #10
    texhooper
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    If you’ve lost over $70,000 then maybe you have bigger fish to fry than betpoints
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  11. 01-18-21 06:38 AM #11
    pologq
    When you are SBR you are SBR 4 Life
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    they encourage me to bet cause i never have cashed out of there yet. 5 deposits and overall 5 losses.
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  12. 01-18-21 07:15 AM #12
    SamsNCharge99
    5x POTM. 2x Video maker of the year
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    Quote Originally Posted by Mr. Teaser View Post
    I believe that’s a glitch. On mobile, log on and in the upper right hand corner where there is a generic profile pic graphic click on that and then click on bet points from the drop down menu. It should give the option to redeem.
    this
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  13. 01-18-21 07:29 AM #13
    Hman
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    What is the rollover on those betpoints anyhow?
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  14. 01-18-21 08:11 AM #14
    KS1986
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    Quote Originally Posted by Hman View Post
    What is the rollover on those betpoints anyhow?
    No rollover
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  15. 01-18-21 08:36 AM #15
    OVAKUL
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    Quote Originally Posted by Eddy Munny View Post
    I noticed BookMaker disabled my betpoints as well. I'm still able to accrue them but when I go to the betpoints page to exchange them for cash, it's completely blank... Is this something they do to winning players?
    Winning?

    Didn't OP just say he's lost 70k? Or did you win a lot more than that on the account cincy? confused
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  16. 01-18-21 09:01 AM #16
    RudyRuetigger
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    yea, you still have them, live chat can exchange them for you if you want


    no rollover is correct
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    payupsucker gave RudyRuetigger 2 Betpoint(s) for this post.

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  17. 01-18-21 12:02 PM #17
    milwaukee mike
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    mine still show up but if you aren't eligible then you can't redeem them

    i have asked at least 5 times over the years to get betpoints/bonuses reinstated but they will never do it... even though i am way down there, once they think you are sharp they never change
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  18. 01-18-21 07:57 PM #18
    Ksherm
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    If you go on chat they will redeem them for you.. I cant do it on iphone or laptop..
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  19. 01-18-21 07:59 PM #19
    pilebuck13
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    I’m a winning player there and I never was removed from them idk weird
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  20. 01-18-21 08:01 PM #20
    lonegambler23
    Org Mafia
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    post your plays here lol
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    This post was nominated 1 time . To view the nominated thread please click here. People who nominated: TheMoneyShot
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  21. 01-18-21 08:04 PM #21
    cincinnatikid513
    contra spem spero
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    are u from cincinnati
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  22. 01-18-21 08:12 PM #22
    Conqueror
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    Quote Originally Posted by Eddy Munny View Post
    I noticed BookMaker disabled my betpoints as well. I'm still able to accrue them but when I go to the betpoints page to exchange them for cash, it's completely blank... Is this something they do to winning players?
    That happens on my pc as well but works on my smartphone. I don't know why. So try that on your smartphone.
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  23. 01-18-21 09:17 PM #23
    dark star
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    Quote Originally Posted by Eddy Munny View Post
    I noticed BookMaker disabled my betpoints as well. I'm still able to accrue them but when I go to the betpoints page to exchange them for cash, it's completely blank... Is this something they do to winning players?
    Talk to Baus he can hook you up

    BOWSE
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  24. 01-18-21 10:19 PM #24
    astrodomer
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    You have to go on chat to ask for them
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  25. 01-18-21 10:29 PM #25
    pilebuck13
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    Impossible they removed your loyalty points lol
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  26. 01-18-21 10:30 PM #26
    pilebuck13
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    Quote Originally Posted by Eddy Munny View Post
    I noticed BookMaker disabled my betpoints as well. I'm still able to accrue them but when I go to the betpoints page to exchange them for cash, it's completely blank... Is this something they do to winning players?
    Nope it wouldn’t even be a option if you couldn’t redeem them
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  27. 01-19-21 01:14 AM #27
    cincy
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    I grew up in Ohio but am not there anymore but still root for my Ohio teams.
    Bookmaker took away by loyalty points and ability to get reload bonuses 10 years ago when I may have been up $1000 but I have lost consistently there since and it is frustrating that bookmaker customer service just says management removed you from loyalty points and bonuses so I can't get anything. I try to explain I am down a shitload but customer service can't add me back so I was wondering if SBR or anyone knows a manager at bookmaker that could review my account and possibly add these options back or maybe I should just play elsewhere.
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  28. 01-19-21 01:28 AM #28
    texhooper
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    https://www.sportsbookreview.com/sportsbook-complaint/
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  29. 01-20-21 10:03 AM #29
    cincy
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    I'm not sure it would be appropriate to file a complaint since Bookmaker has the right to remove loyalty points or bonus options, I just think they should consider adding those options back in some cases and it would help if SBR or anyone had a management contact there that could review accounts and make appropriate adjustments.
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  30. 01-20-21 02:22 PM #30
    stake1
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    Mine still work. Maybe call and talk to an account rep
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  31. 01-20-21 02:25 PM #31
    Vyasports
    check raise re-raise all-in
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    ohh
    i thought CINCY was cincinatikid
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  32. 01-20-21 02:29 PM #32
    DiggityDaggityDo
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    Quote Originally Posted by Mr. Teaser View Post
    I believe that’s a glitch. On mobile, log on and in the upper right hand corner where there is a generic profile pic graphic click on that and then click on bet points from the drop down menu. It should give the option to redeem.
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