1. #1
    deeppckts
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    BETONLINE -- Cannot bet my free play???

    I reloaded my account for a freeplay bonus and I can't bet it. I risk $1000 to win $900 let's say and it says Freeplay max wager must not exceed $5000, amount available: $33

    I have gotten 10 e-mail replies and 9 say "you can't win more than 5000 sir, please read our rules". The 10th finally acknowledged it's a technical problem and they have no plan to fix it. I've had this issue for weeks.

    Their website says you can win up to $5000 *per* freeplay. [Given their existing rules, it's impossible to win that much unless they gave you at least ~ $2000 in freeplay. I didn't bet a penny of my existing freeplay.] In the past I have won up to $5000 but that's irrelevant.

    The problem is with their software. Rollover might reset with new deposits but they are not resetting the max freeplay winnings. Cmon BOL.... LET'S GO

  2. #2
    Booya711
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    Broke like Biden and all his bitches
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  3. #3
    pologq
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    the books always trying to beat the player

  4. #4
    deeppckts
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    HUNTER biden lead tech at BOL and passed out with crack pipe on his chin

  5. #5
    GipRock
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    I've got the same problem right now!
    My account is sitting there stuck with a $1000 FP that I can't even bet. Would have been nice to know this before I deposited, would not have sent the money in.

  6. #6
    deeppckts
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    Quote Originally Posted by GipRock View Post
    I've got the same problem right now!
    My account is sitting there stuck with a $1000 FP that I can't even bet. Would have been nice to know this before I deposited, would not have sent the money in.
    they done anything for you??
    My account is basically banned from bonuses because of a technical error

  7. #7
    sackdud
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    try to parlay some of it

  8. #8
    deeppckts
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    Quote Originally Posted by sackdud View Post
    try to parlay some of it
    they don't allow this even normally. obviously doesn't work.

  9. #9
    GipRock
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    Under normal circumstances I would have lost my money and freeplay and redeposited by now.... I love losing, so in a way BOL is saving me money

  10. #10
    GipRock
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    Quote Originally Posted by deeppckts View Post
    they done anything for you??
    My account is basically banned from bonuses because of a technical error
    No, nothing, just moronic replies from CS, it's as though I know more about their business than they do. I've had my account for 10 yearsrs, and can remember when they had the $5k win limit on for any freeplay. They've since changed their rules so you can't bet parlays and can't bet any dog over +125 so with a $1000 freeplay it's impossible for me to win $5000.

  11. #11
    lonegambler23
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    only brokes need freeplays

  12. #12
    pablo222
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    Did you try restarting your computer?

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  13. #13
    deeppckts
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    Quote Originally Posted by pablo222 View Post
    Did you try restarting your computer?
    yes and i cleared my cookies and ate some fukkin cookies

    mobile site, tablet site, no difference. problem is on their end

  14. #14
    deeppckts
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    Quote Originally Posted by lonegambler23 View Post
    only brokes need freeplays
    Remind yourself of that on your commute to work Monday

  15. #15
    cincinnatikid513
    Qui n'avance pas recule
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    i thought this guy was a professional gambler

    acting like a noob
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  16. #16
    sackdud
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    yes they do allow freeplays to be parlayed. ahole

  17. #17
    BAUS
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    Quote Originally Posted by sackdud View Post
    yes they do allow freeplays to be parlayed. ahole
    This is incorrect.

    BAUS

  18. #18
    sackdud
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    well they must have changed rules. i did a freeplay parlay with them a few months ago

  19. #19
    gauchojake
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    they don't even allow ml bets over 105 or something stupid like that

    for the 14x r/o that they require they def limit the player options. better off taking bonuses elsewhere if you want them

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  20. #20
    BAUS
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    Freeplay RulesTo better take advantage of your Freeplay bonus, make sure to read the usage rules below.
    • Free Plays can currently be used on all sports and leagues.
    • Basketball, Football and Soccer Free Plays can only be used on Spreads and Totals.
    • Baseball and Hockey Free Plays can only be used on Moneylines and Total to max odds of +125.
    • Baseball and Hockey Free Plays are restricted to a maximum wager of $250 per event.
    • Baseball and Hockey handle will only contribute 50% towards bonus rollover, due to our industry-leading Baseball dime lines and reduced juice on Hockey.
    • Rebets are not permitted with the use of Free Plays.
    • If Bets, Parlays, Teasers and Point-Buying are not permitted using Free Plays.
    • Free Plays lose when a push or tie results.
    • Free plays and bonuses expire in 30 days. Any unused free plays at the 30 day mark will disappear from your account.
    • Free Plays can only be wagered online via the website or the mobile site. Free Play wagers cannot be made through the Call Center.
    • All Free Plays are subject to a Rollover requirement based on the Terms and Conditions of the particular promotion.
    • Only the Free Play winnings get added to your account balance. The value of the Free Play is not included.
    • The maximum winnings from any single wagered Free Play bonus is $5,000 or $5,000 cumulative from multiple Free Play bonus wagers from the same bonus.








    BAUS

  21. #21
    BAUS
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    Quote Originally Posted by gauchojake View Post
    they don't even allow ml bets over 105 or something stupid like that

    for the 14x r/o that they require they def limit the player options. better off taking bonuses elsewhere if you want them

    The rollover is essentially double during baseball season.

    BAUS

  22. #22
    sackdud
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    thats not a good bonus now. betphoenix you can do 3 team parlays big dogs too

  23. #23
    cincinnatikid513
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    guy said he won like 500k and can't figure out a free play bet jfc
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  24. #24
    TheBigD
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    Same issue here...very annoying. CS has no clue either.

  25. #25
    TheBigD
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    https://imgur.com/g6r4DXI

  26. #26
    gauchojake
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    Website working PERFECTLY as usual

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  27. #27
    TheBigD
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    Quote Originally Posted by gauchojake View Post
    Website working PERFECTLY as usual
    Lol yea...they sure have a lot of bugs still left to figure out

  28. #28
    rm18
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    Quote Originally Posted by TheBigD View Post





    Same issue here...very annoying. CS has no clue either.
    I think people get screwed by leaving .01 of freeplay due to bitcoin deposits not being exact and then it acts like you never finished the first fp.
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  29. #29
    deeppckts
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    If you don't know what you're talking about, like cincinnatikid, then just fukk off and stay in your lane.

    Thanks for the screenshot TheBigD. SAME thing here.

    rm18, that could be, but whenever I've had let's say $250.01 in freeplay and try to bet it, it says I only have $250 not $250.01. Yet another problem with their software. The balances often don't agree.

    Is BOL ever going to fix this, or keep handing out bonuses that you can't actually bet? To make matters worse they added a random $100 freeplay to my account this past week.

  30. #30
    GradyFuson
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    Just tried to bang out some drunken golf freeplay bets and and same here. Figure it out BOL, how can you be so clueless??? #GoErnieEls

  31. #31
    BeatTheJerk
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    Quote Originally Posted by cincinnatikid513 View Post
    guy said he won like 500k and can't figure out a free play bet jfc
    750k last year rather his pockets are heavy as fuk dude.

  32. #32
    deeppckts
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    No one else with this problem>?>?

  33. #33
    gauchojake
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    Here's a guess. The 100$ that they added was maybe for one of the "risk free" bets that they offered and carries different r/o requirements. Their system can't figure out how to segregate the funds and errors out.

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  34. #34
    deeppckts
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    Had this issue probably 6 weeks now gaucho.

    It's essentially them not honoring their bonus. BOL just downgraded from A+++ to A until they fix. They would NOT even adjust it and give me cash equivalent, even though they ADMITTED error is on their end.

  35. #35
    gauchojake
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    That's a bummer.

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