[Regul8er]

Good Morning,

So this is weird. I've had 1 issue in the past at 5d with a negative balance, and then all of a sudden its happened twice in the last 2 days.

On Friday, I bet a college softball game that got postponed and cancelled until Saturday. The game never started. My money got refunded, which I played Friday night/Saturday morning. Well all of a sudden the ticket reappears in my pending wagers, and it loses....causing my balance to go negative. I contact them, and eventually they bring my balance back to $0.

Sunday, I took a live bet on LA Sparks +4.5 in the 1st Half. The score was 38-35, I saw this on flashscore and wnba.com......and the bet was graded a winner. Well I guess something got reviewed at halftime, and the score got changed to 38-32. The play by play says at 0:00 there was an overturn ruling. During this time, I went all in on a baseball game, I think about $250. Well the baseball game loses......and they changed my wnba bet to a loser, which I agree with. But they keep my MLB game, even though I would have no balance to bet it. Now my balance is -$240, which I will never deposit, because that's ridiculous, and I have 50 other options out there. Now they threaten me saying the GM will be on my case, they will pass this feedback off to other books, etc etc etc. And telling me Im taking shots at them, which I definately didn't do. If every score outlet says I won, and the book grades it a winner, why wouldn't I assume it's a winner?

What the heck should I do? I refuse to pay them in this situation.

[Easy-Rider 66]

Tony Is tough. He will be looking for his coins. Not sure what I would do if in your boots.

[Regul8er]

This is ridiculous though. Something happened at halftime, something got reviewed and score got changed. I 100% see why they changed the grade.....totally get that! But, my next play should have been cancelled immediately. If I had have won that next bet, and it got cancelled, I would have okay with it, once I understood what went down with that WNBA game. But to leave the bet on, and let me balance go below $0? My fear is that is I won the MLB bet, they would have cancelled it. I feel like I was in a lose-lose situation.

I've used 5d for over 10 years.........and of 3 times dealing with negative balance, it's happened twice in 2 days....amazing!

[Regul8er]

What is really pissing me off is they keep copying and pasting these bullcrap rules that don't even apply to my case, lol.

Which touches on ignorance and some other crap about shot taking. THis is just a frustrating situation!

[Sam Odom]

Your biggest worry here...

If 'Tony' believes you took a shot at him. He may very well hold your next W/D request -- Tony is god after all

[shari91]

I'd just contact them calmly and nicely and explain the situation. If you lay it out for them step by step - even if that means you have to talk to Tony so someone understands what's going on - then I can't see why they wouldn't rectify it for you. You didn't make a deposit and ask your provider to reverse it, you didn't try to do a fraudulent deposit another way, you didn't bet after tip off, you weren't colluding in a poker room, etc. From what you said it's a genuine mistake because of a reversed result and while obviously Tony is as tough as nails, he's not unreasonable if he understands you weren't trying to jack him. Try it and let us know how you go!

[unde0087]

Reg, like Shari said talk to Tony. If he still wants to be a tough guy then he can go fuk himself. It isnt your fault his book graded your bet wrong. It also isnt your fault your second bet wasnt cancelled right away. In my eyes, the only person taking shots was Tony. He would have cancelled your bet the second it won. He made sure it was a loser to try to get more money out of you. As far as him threatening you about telling other books. No one else will care. Its not like other books arent going to take your money. Guy pretending his dick is a lot bigger than it is.

[swordsandtequila]

I'd just contact them calmly and nicely and explain the situation. If you lay it out for them step by step - even if that means you have to talk to Tony so someone understands what's going on - then I can't see why they wouldn't rectify it for you. You didn't make a deposit and ask your provider to reverse it, you didn't try to do a fraudulent deposit another way, you didn't bet after tip off, you weren't colluding in a poker room, etc. From what you said it's a genuine mistake because of a reversed result and while obviously Tony is as tough as nails, he's not unreasonable if he understands you weren't trying to jack him. Try it and let us know how you go!

While I agree with you in principle, the fact he has to do anything at all is ridiculous. If in fact everything went down as OP says, then a fuk'n monkey could figure it out. 5D's graded the bet, not the OP. It's their fukup, they should own it and do the right thing. Too many other options (with more to come, hopefully sooner than later) to put up with their crap.

[big joe 1212]

I’m curious, what was overturned to make them take away 3 points? Did someone make a 3 at the buzzer and they reviewed it and it was determined that the shot was too late?

I’m assuming that since you made a live bet you were watching the game?

[Regul8er]

I’m curious, what was overturned to make them take away 3 points? Did someone make a 3 at the buzzer and they reviewed it and it was determined that the shot was too late?

I’m assuming that since you made a live bet you were watching the game?

I wasn't watching the game.....just threw in a live wager, and was following on flashscore. LA had 35 points still with 2 minutes left in the half, but it wasn't until hours later when I realized my account was negative, I went back, and saw they only scored 32. I can't figure out what happened, but I do see on play by play, that overturn ruling happened at 0:00. So I'm assuming it was something from earlier in the half....maybe a 3 at the end of the shot clock got reversed from earlier in the half....I honestly dont know.

[Regul8er]

I'd just contact them calmly and nicely and explain the situation. If you lay it out for them step by step - even if that means you have to talk to Tony so someone understands what's going on - then I can't see why they wouldn't rectify it for you. You didn't make a deposit and ask your provider to reverse it, you didn't try to do a fraudulent deposit another way, you didn't bet after tip off, you weren't colluding in a poker room, etc. From what you said it's a genuine mistake because of a reversed result and while obviously Tony is as tough as nails, he's not unreasonable if he understands you weren't trying to jack him. Try it and let us know how you go!

Thanks for the advice.....I'll give it a shot. What looks bad is that this has happened twice in 2 days.........and a supervisor did fix the first one, which was only like $30. But still, I really don't feel like I was in the wrong in either case. I'm not a shot taker, I bet in the same range 100% of the time. I just don't like being accused of something I didnt do.

[Sam Odom]

8er

Good Luck

[TheMoneyShot]

Just answering your "refuse to pay question"


Well.... does 5D give you overall value when wagering? That's up for you to decide.

If they do.... give them the 240.00

If they don't... just walk away and don't pay.

5D isn't going to harass your lifestyle or rat you out with other books over 240.00

[big joe 1212]

I wasn't watching the game.....just threw in a live wager, and was following on flashscore. LA had 35 points still with 2 minutes left in the half, but it wasn't until hours later when I realized my account was negative, I went back, and saw they only scored 32. I can't figure out what happened, but I do see on play by play, that overturn ruling happened at 0:00. So I'm assuming it was something from earlier in the half....maybe a 3 at the end of the shot clock got reversed from earlier in the half....I honestly dont know.

If it did get reversed from earlier in the half then all live bets should be voided out since the live line is based on the current score. But they would usually adjust the score during the next time out or stop the game immediately to look. I’m not sure how the WNBA handles all that.

Id assume that it was right before the half though. If that’s the case, then an outside observer would conclude that you were indeed shot taking based on your next all in play. I’m not at all saying that’s what happened. I’m just saying that’s what it looks like. And if it looks that way, then you know Tony....

Another thing that does not lol good for you is that you made a live bet on a WNBA game which you were not watching and it appears you bet your last remaining balance on it. That is a little strange to make a live bet on a game like that without watching it. Again, just an outside observation. I’m sure plenty of people do indeed make live bets on games and not be watching it.

let us know how you make out with this and good luck.

[jjgold]

Sherry offered tremendous advice here follow her and I think it’ll work out

[Regul8er]

If it did get reversed from earlier in the half then all live bets should be voided out since the live line is based on the current score. But they would usually adjust the score during the next time out or stop the game immediately to look. I’m not sure how the WNBA handles all that.

Id assume that it was right before the half though. If that’s the case, then an outside observer would conclude that you were indeed shot taking based on your next all in play. I’m not at all saying that’s what happened. I’m just saying that’s what it looks like. And if it looks that way, then you know Tony....

Another thing that does not lol good for you is that you made a live bet on a WNBA game which you were not watching and it appears you bet your last remaining balance on it. That is a little strange to make a live bet on a game like that without watching it. Again, just an outside observation. I’m sure plenty of people do indeed make live bets on games and not be watching it.

let us know how you make out with this and good luck.

It was at least 2 or 3 minutes before the half. LA had the lead by a couple with less then 2 minutes left.....and I was sitting there thinking Minnesota would need a 7 or 8 point run with about 90 seconds left to beat me. But according to play by play now, Minnesota had a 34-32 lead with 1:27 left......I'm 99.9% sure the score was showing 35-34 LA at that time.

But I get your points. Ive bet live quite often without watching a game, and Ive also been known to make action junky plays....Tony would notice that in my transaction history.

I'll let everyone know what comes of this.

[funnyb25]

How many ways has JJ spelled "Shari"?

[cincinnatikid513]

wow jj giving shari a compliment dont see that every day

[konck]

Dont pay move on to the next book...with sports gambling going legal they need you not **** versa

[jjgold]

Every USA players that will have legal sports wagering will be crawling back to 5 Dimes begging Tony to let them back in after they compare what legal places have to offer.

Sportsbook operators have to be tough on players because gamblers are scum and lie and cheat every chance they get

Tony is a legend

[BestPlay2day]

I was at the Sparks/Lynx game with my daughter . The score was 38-35 at the half. Then after the halftime entertainment, they changed the score to 38-32 saying they reviewed a 3 pointer the Sparks hit as the shot clock ran out as no good. The shot was made at the time with over a minute left in the 2nd qtr and not reversed until almost the start of the 2nd half. So basically the score 38-35 score was up for at least 10 to 15 minutes. No way they can say you were taking a shot at free money. How would anyone know they would reverse at 3 pointer over 10 minutes later?

[Regul8er]

I was at the Sparks/Lynx game with my daughter . The score was 38-35 at the half. Then after the halftime entertainment, they changed the score to 38-32 saying they reviewed a 3 pointer the Sparks hit as the shot clock ran out as no good. The shot was made at the time with over a minute left in the 2nd qtr and not reversed until almost the start of the 2nd half. So basically the score 38-35 score was up for at least 10 to 15 minutes. No way they can say you were taking a shot at free money. How would anyone know they would reverse at 3 pointer over 10 minutes later?

OK good.....so I haven't gone crazy! I just couldnt understand what happened when my balance showed negative for the second straight day. Both days I thought I had lost my mind.

Thanks for the info Bestplay.........I searched and searched, and couldnt find anything about why the score changed.

[unusialsusp5]

Every USA players that will have legal sports wagering will be crawling back to 5 Dimes begging Tony to let them back in after they compare what legal places have to offer.

Sportsbook operators have to be tough on players because gamblers are scum and lie and cheat every chance they get

Tony is a legend

that he is. he will fix this but do not contact him on a monday. always miserable because of too many withdrawal requests from players who are only going to re-deposit later in the week. he loathes this. his major pet peeve. he keeps track of customers who do this and does not bend for these players on any discrepancy or for anyone else on a monday. players need to "just leave it in". stop treating the industry king like a local by trying to "settle" your account too often by cashing out when you really do not need to do it.

[big joe 1212]

I was at the Sparks/Lynx game with my daughter . The score was 38-35 at the half. Then after the halftime entertainment, they changed the score to 38-32 saying they reviewed a 3 pointer the Sparks hit as the shot clock ran out as no good. The shot was made at the time with over a minute left in the 2nd qtr and not reversed until almost the start of the 2nd half. So basically the score 38-35 score was up for at least 10 to 15 minutes. No way they can say you were taking a shot at free money. How would anyone know they would reverse at 3 pointer over 10 minutes later?

So this should clear up the matter. This would show that this was not a shot taking case. Even if one was watching it live and placing a live wager bet, one would not know the score was wrong.

They should remove the negative balance but I wouldn’t be surprised if they don’t.

I remember years ago I had a similar situation where my balance was negative because of an error and the book still honored my winning wager (placed when balance was erroneously positive). I don’t recall which book it was though.

If you are a good customer they should just wipe it out. Smart books would know we’ll lose it back plus a lot more in the long run.

[Regul8er]

So this should clear up the matter. This would show that this was not a shot taking case. Even if one was watching it live and placing a live wager bet, one would not know the score was wrong.

They should remove the negative balance but I wouldn’t be surprised if they don’t.

I remember years ago I had a similar situation where my balance was negative because of an error and the book still honored my winning wager (placed when balance was erroneously positive). I don’t recall which book it was though.

If you are a good customer they should just wipe it out. Smart books would know we’ll lose it back plus a lot more in the long run.

Thats what I would think myself. And I've lost quite a bit more then I've won with 5d since 2007. Again, my fear is that they turned my negative balance into $0 just the day before. I explained above what happened there. I don't think I did anything wrong on Saturday either....I think that's why the supervisor cleared the negative out.

[gauchojake]

Did anyone else not playing at 5dimes have this problem????

[SharpAngles]

Shit show dimes freerolled you and has the nerve to accuse you of taking a shot? I would say fuk them but if you want to keep playing offshore you probably need to pay up because that prick Anthony is the petty type who would try to ruin your reputation over peanuts. Probably have a raging 3 inch hardon while doing it too.

[Regul8er]

Did anyone else not playing at 5dimes have this problem????

Well I'm not sure what the 1st Half Line was.......but I got +4.5 in play.........I cant imagine too many people would have been betting this in play, lol

[Drydin]

I believe everything OP is saying about he really didn't know ,was impossible to have known they would reverse that. But unfortunately it does state right in there rules that if a balance ever goes negative due to incorrect grading and you had made more wagers that all wagers will be honored. Thus all his bets count and he is correctly now at a negative balance.


In the event an account reaches a negative balance due to the re-grade of an event, all in-progress pending wagers will stand and be honored. Since winning wagers in this instance will be honored, immediate settlement of losing wagers is also expected.
Customers are responsible for settling all negative accounts. "Ignorance", "I wouldn't have made that last bet if I knew my balance would have been negative", or "It's not my fault the wager was graded wrong", will not be accepted as excuses for non-settlement of negative balances.

[slambam]

Is 5D that bad now a days? You ended up losing the money that they graded wrong and they want you to pay a back? Note taken. Whether they credit your account to $0 or not, I'd find a new book.

[Regul8er]

I believe everything OP is saying about he really didn't know ,was impossible to have known they would reverse that. But unfortunately it does state right in there rules that if a balance ever goes negative due to incorrect grading and you had made more wagers that all wagers will be honored. Thus all his bets count and he is correctly now at a negative balance.


In the event an account reaches a negative balance due to the re-grade of an event, all in-progress pending wagers will stand and be honored. Since winning wagers in this instance will be honored, immediate settlement of losing wagers is also expected.
Customers are responsible for settling all negative accounts. "Ignorance", "I wouldn't have made that last bet if I knew my balance would have been negative", or "It's not my fault the wager was graded wrong", will not be accepted as excuses for non-settlement of negative balances.

I get all of this......but cmon! The fact of the matter is, if I had nothing to bet with, I was done.....I wasn't going to re-up and place another live wager. I was trying to make a run off a low balance. Everything said my bet was a winner, so I bet what was awarded. Bestplay confirmed that I'm not crazy. Sometimes common sense is better then rules. Is being a stickler being going to benefit them? First off, I'm not paying back that money......2nd, they could lose out on another handful of money in the years to come. Seems like it would beneficial for them to scrap that over $240.

[BigOrange]

The first bet should be voided as it was obviously a bad line. There was no way for the player or book to know it was a bad line but it was with the 3 pointer being taken away after the half ended.

The 2nd bet that lost should be honored. They should reset your balance to zero.

[MadTiger]

If the -$240 stands, then you should now have a CREDIT ACCOUNT with 5Dimes if you settle up. That would be something that makes sense if they want the -$240 based on the situation.

[unusialsusp5]

I get all of this......but cmon! The fact of the matter is, if I had nothing to bet with, I was done.....I wasn't going to re-up and place another live wager. I was trying to make a run off a low balance. Everything said my bet was a winner, so I bet what was awarded. Bestplay confirmed that I'm not crazy. Sometimes common sense is better then rules. Is being a stickler being going to benefit them? First off, I'm not paying back that money......2nd, they could lose out on another handful of money in the years to come. Seems like it would beneficial for them to scrap that over $240.

looks like they got you on a technicality. do not play the you would have free rolled me if that baseball game had won card with tony. your account will end up on his bad table which will mean stalled payouts in the future if he is in the mood. tony is a god and doubt if he will bend on this.

[MadTiger]

"Tuck Fony!"--MadTiger