1. #1
    RangeFinder
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    Watch yourself on BetDSI's new platform...

    Just placed a wager on the wrong team. When looking at the baseball board, Home team is listed 1st, and away is listed second from left to right. They should've listed away team 1st, then home team. It looks backwards.

    Just giving anyone that bets through DSI a heads up. I contacted customer support and explained the issue. They were very good at forwarding it to their techies.
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  2. #2
    Darkside Magick
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    Also there is no second confirmation when making a bet.

  3. #3
    jjgold
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    How can they upgrade software and now major flaw in it?

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  4. #4
    RangeFinder
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    Quote Originally Posted by jjgold View Post
    How can they upgrade software and now major flaw in it?
    Probably because the guys that designed it don't bet baseball or don't even bet sports at all. They are just computer geeks.
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  5. #5
    RangeFinder
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    Quote Originally Posted by Darkside Magick View Post
    Also there is no second confirmation when making a bet.
    Very good point, also
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  6. #6
    jjgold
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    Let me call SBR

    They need to pressure them to change

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  7. #7
    Darkside Magick
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    Placed a Wager and when I hit the button it didn't places instantly so I thought I didn't hit the button clean so I hit again. Next thing I know I have 2 wagers of the same event

  8. #8
    RangeFinder
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    Quote Originally Posted by Darkside Magick View Post
    Placed a Wager and when I hit the button it didn't places instantly so I thought I didn't hit the button clean so I hit again. Next thing I know I have 2 wagers of the same event
    They'll fix it. Just sucks you will have to scramble live betting like me to correct all this.
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  9. #9
    MaddyMax
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    You probabuly had the odds set in international setting (decimal setting). Everywhere except, america, the home team is listed first.

    Its always Home team vs Away team.

    But americans don't like the vs...intead they use Away team AT Home Team.

  10. #10
    RangeFinder
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    Quote Originally Posted by MaddyMax View Post
    You probabuly had the odds set in international setting (decimal setting). Everywhere except, america, the home team is listed first.

    Its always Home team vs Away team.

    But americans don't like the vs...intead they use Away team AT Home Team.

    Good point. Different area's of the world list things differently. I don't think there is a setting for U.S or international though, I'll take a look.
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  11. #11
    MBENZ
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    I can't even get into the gd place.Been a week since they started screwing around with the site.You'd think they could get it right by now.

  12. #12
    RangeFinder
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    O.k, went back and checked my settings and they are correct. I have "American price" in the box under my balance and "English" for language under the pending box.

    Seems that it would make sense to have an International setting and a American setting being that they are different. Don't see one unless It's somewhere else.
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  13. #13
    RangeFinder
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    Quote Originally Posted by MBENZ View Post
    I can't even get into the gd place.Been a week since they started screwing around with the site.You'd think they could get it right by now.
    Reset your password. I had to do that also.
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  14. #14
    MBENZ
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    Quote Originally Posted by RangeFinder View Post
    Reset your password. I had to do that also.
    Finally got in after looking at were doing security check for 5 minutes.My baseball lines are listed with home team at bottom.Tennis betting doesn't offer crap compared to the old place.Hopefully they get sorted out.

  15. #15
    RangeFinder
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    Quote Originally Posted by MBENZ View Post
    Finally got in after looking at were doing security check for 5 minutes.My baseball lines are listed with home team at bottom.Tennis betting doesn't offer crap compared to the old place.Hopefully they get sorted out.
    Yes, home team is listed at bottom, they have that part right, but when you go to wager the home teams price is listed 1st going from left to right. That is where you have to be careful.
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  16. #16
    RangeFinder
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    175 pts

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  17. #17
    RangeFinder
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    Can't seem to copy screen for everyone to see. Little help anyone?
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  18. #18
    cyclingbettor
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    Quote Originally Posted by RangeFinder View Post
    Yes, home team is listed at bottom, they have that part right, but when you go to wager the home teams price is listed 1st going from left to right. That is where you have to be careful.
    I remember seeing the same thing a couple of days ago, but they seem to have that fixed now.

    The interface for viewing baseball props seems incredibly lame though...

  19. #19
    RudyRuetigger
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    The first thing EVERYBODY should do when signing onto SBR each day is check my posting history


    Quote Originally Posted by RudyRuetigger View Post
    this look on betdsi sucks

    why have the home team listed first

    I hate that bro

    I already bet 2 games I didn't want to and won both by accident

    change it back!!!
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    It's a conspiracy

    casino is rigged


  20. #20
    RangeFinder
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    Quote Originally Posted by RudyRuetigger View Post
    The first thing EVERYBODY should do when signing onto SBR each day is check my posting history

    If we all did that, we'd be drinking like champions.
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  21. #21
    puckk
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    does it have vegas game numbers for every game?

  22. #22
    RangeFinder
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    Quote Originally Posted by puckk View Post
    does it have vegas game numbers for every game?
    I don't see any. Again, good point.
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  23. #23
    RangeFinder
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    Wait, it does have the game numbers. My bad.
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  24. #24
    RangeFinder
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    Props to BetDSI. They fixed the problem already. They re-aligned the betting numbers with the teams. It looks much, much better now.
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  25. #25
    jjgold
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    Range Finder your a wreck

    We have sbr consulting with them

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  26. #26
    puckk
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    dont see game numbers for MLB

    They should enable double line so the 1st half lines and game lines appear on the same page

  27. #27
    RangeFinder
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    Quote Originally Posted by jjgold View Post
    Range Finder your a wreck

    We have sbr consulting with them
    Lol. I'm fine jj, not a wreck. Vacation coming in a month.
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  28. #28
    jjgold
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    Are home teams format changed yet?

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  29. #29
    RangeFinder
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    Quote Originally Posted by jjgold View Post
    Are home teams format changed yet?
    Yep, looks good.
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  30. #30
    NYGMen09
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    Quote Originally Posted by RangeFinder View Post
    Just placed a wager on the wrong team. When looking at the baseball board, Home team is listed 1st, and away is listed second from left to right. They should've listed away team 1st, then home team. It looks backwards.

    Just giving anyone that bets through DSI a heads up. I contacted customer support and explained the issue. They were very good at forwarding it to their techies.
    Did you ask the CS department to cancel the play? Back then, they were quite lenient with this and would allow you to cancel a bet. But hey, looks like it worked out for you as the Braves won tonight lol

  31. #31
    jjgold
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    SBR got involved and helped the player

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  32. #32
    Laker_crazy
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    I really do not know what in the hell is going wrong with BETDSI.

    I got a withdrawal with the involvement of bryan a few days back via bitcoin. I requested for another withdrawal via bitcoin on friday of 500 GBP, as my Cashier has not been working ever since the website came back on. Whenever i click on payouts, it always shows me an error saying no e wallet option available at this time. I have reported this matter several times to their customer service advisers who have promised me a countless number of times that my cashier will be functional in a few minutes/ few hours, but its been days now, since monday this thing is not working at all.

    So i had to go on chat and request for a bitcoin withdrawal which they said they will process manually because of the techincal issues with the accounts. I gave this adviser my withdrawal request with amount, currency and the bitcoin address. I checked back in the next day and i was first told that it is still under process, almost sent i should get it soon and all of that, this was on live chat with 4-5 different advisers.

    I let it be thinking i ll get it until i went on it today as it had been a few days since i requested it and spoke to an adviser named brian, asked him why my payout still has not reached me, and he looked into the details and to my horror told me that there was no request submitted. I mean WTF.... That guy previously took all the details and then just lied to me that it is in process whereas the fact is that he did not even make a request, i am really clueless. Now this guy brian has also taken details and has told me he will forward it to the processing department along with the details, the same words that were said to me by the adviser who had lied previously.

    I am beginning to think if they are even going to pay, their answers to solving technical issues are at best comical. For an A rated sportsbook, ever since the transformation, the level has dropped so drastically that you almost wonder if this is the same book you played on previously with no complaint. 10 requests to fix my cashier since monday and the techincal team is least bothered. Chat advisers who do not seem trained to give correct information, and if you request a payout, they will take details and outrightly lie to you about it being processed. In my 12 years of online gambling with most reputed websites, this is the first time i have come across someone who is lying n processing a withdrawal. It is really shameful.

    I am thinking of submitting a complaint or just letting it be as this whole thing has drained the shit out of me. Imagine interacting with so many people on the same issue and all of them giving false assurance, not done at all. Would request SBR to look into this for all other members as well. My experience is just turning into a horror to get my own money back.

  33. #33
    juicername
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    Quote Originally Posted by jjgold View Post
    SBR got involved and helped the player
    auto donk making things happen as usual
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  34. #34
    BrickJames
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    Quote Originally Posted by RangeFinder View Post
    Probably because the guys that designed it don't bet baseball or don't even bet sports at all. They are just computer geeks.
    This.

    The guys that designed the new platform probably hate baseball.

  35. #35
    BuckyOne
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    Yes, it is hard enough finding winning bets than to worry about BS like this. What moron would put something like this on the table. It takes 10 seconds for an experienced player to look at this and say wtf? Why wouldn't they have the format approved by the linesmaker - head of the department - something. I would not have let this piece of crap software out the door!

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