Originally Posted by
marc
I might be wrong because I'm not playing at bodog, wsex, or betus. But i think themain difference between Sportsbook.com and those are books are:
1) I think otherbooks were paying people pretty much in the order payouts were requested. No one could figure out if there was any methodology to how Sportsbook.com chose who to pay. They kept taliking about a queue, but they clearly weren't paying people in order whihc added a lot to the anger and anxiety.
2) Cs kept lying to people about when payouts would go out, and how long it would take to recieve. I could be wrong, but I think the CS at the other books handled the situation better.
3) most importantly, you know with WSEX people have access to the management. If you have any real concerns you can start by going to Jay. With sportsbook.com, you can't get past cs. There is no one at Sportsbook.com with any authority, or real knowledge of what is going on that will speak to a customer.
Being slow paid is bad, but most of us can handle it. It is when the books start lying and picking and choosing who they are going to pay, that people get furious.