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Hello, my name is Kenneth Masters. How may I help you today?
You: can you look up chat ID LTKXXXXXXXX
You: i have a question regarding wire trace
You: are you going to cancel the wires when you do a trace?
Kenneth Masters: please bear with me for a moment while I look into this...
Kenneth Masters: whaen a trace is started a cancellation is not done until we locate the wire
Kenneth Masters: if the wire has been sent to a different account or cannot be found it will then be cancelled
You: ok, so if you traced the fund and it is indeed in my bank account, then you'll do nothing
Kenneth Masters: exactly
You: ok, then proceed with the wire trace
You: thanks
Kenneth Masters: Is there anything else I can assist you with?
You: that is it, thanks
Kenneth Masters: Thanks for chatting! Please contact us again if you have any further questions. Also, if you have a moment, please hit 'close' and then fill out the feedback survey so that we may improve our service.