1. #4656
    ShamsWoof10
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    Quote Originally Posted by BatemanPatrickl View Post
    1. So taking on new customers when they can't handle their current ones is a good idea? That makes no sense and causes customers to leave and never come back. That is why they are a D+.
    2. I am the CUSTOMER and can call as many times as I like. I pay someone MONEY for a service, I deserve to be happy with the service.
    3. They told me 7 to 10 days. Not a month.
    Yes it is a good idea to take deposits dipsh*t it's nothing that other businesses in other industries don't also do... If they don't they lose capital and may not be able to pay.... Then of course you will be the first one crying... They were low rated before this whole thing and these ratings don't mean sh*t anyway...

    You paid Sportsbook for their service..? How much did you "PAY" them then..? You are the customer and you can call as much as you like but if you fu*k yourself in the process don't start b*tchin'.... This is one of the cry babies... I can call as much as I want.. It's my party and I'll cry if I want to... Fine go call and keep crying but you are going to have to WAIT period and if you don't like it then tuff sh*t...

    I am not selfish like this idiot I have read this thread and there are people who have waited MUCH longer and have been waiting... I would be ok with the fact that these guys get paid before me....

  2. #4657
    Jazzette_Employe
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    Quote Originally Posted by BatemanPatrickl View Post
    June 8th. Going on three weeks!
    Unfortunately I have not seen a batch from that date sent out as yet. From my estimations I would assume that they are quite close to the top of the queue, however.

    Should you contact us again towards the end of the coming business week we should have a further update for you (that is assuming that they haven't been sent by that time, which is also quite likely).

  3. #4658
    Jazzette_Employe
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    Quote Originally Posted by ShamsWoof10 View Post
    Yes it is a good idea to take deposits dipsh*t it's nothing that other businesses in other industries don't also do... If they don't they lose capital and may not be able to pay.... Then of course you will be the first one crying... They were low rated before this whole thing and these ratings don't mean sh*t anyway...

    You paid Sportsbook for their service..? How much did you "PAY" them then..? You are the customer and you can call as much as you like but if you fu*k yourself in the process don't start b*tchin'.... This is one of the cry babies... I can call as much as I want.. It's my party and I'll cry if I want to... Fine go call and keep crying but you are going to have to WAIT period and if you don't like it then tuff sh*t...

    I am not selfish like this idiot I have read this thread and there are people who have waited MUCH longer and have been waiting... I would be ok with the fact that these guys get paid before me....
    Very good points. You've a great understanding of the entire issue.

    Thank you for your support and patience.

  4. #4659
    BatemanPatrickl
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    Quote Originally Posted by ShamsWoof10 View Post
    Yes it is a good idea to take deposits dipsh*t it's nothing that other businesses in other industries don't also do... If they don't they lose capital and may not be able to pay.... Then of course you will be the first one crying... They were low rated before this whole thing and these ratings don't mean sh*t anyway...

    You paid Sportsbook for their service..? How much did you "PAY" them then..? You are the customer and you can call as much as you like but if you fu*k yourself in the process don't start b*tchin'.... This is one of the cry babies... I can call as much as I want.. It's my party and I'll cry if I want to... Fine go call and keep crying but you are going to have to WAIT period and if you don't like it then tuff sh*t...

    I am not selfish like this idiot I have read this thread and there are people who have waited MUCH longer and have been waiting... I would be ok with the fact that these guys get paid before me....
    Mods, please ban this guy. He does nothing but insult other members who don't agree with him.

  5. #4660
    anth272
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    Jazette employee:

    I have been waiting for a small withdrawal of $420 since May 25th...over a month. What can you tell me about this?

  6. #4661
    BatemanPatrickl
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    Quote Originally Posted by anth272 View Post
    Jazette employee:

    I have been waiting for a small withdrawal of $420 since May 25th...over a month. What can you tell me about this?
    I hasn't hit the top of the que, wait for it, blah, blah, blah...

  7. #4662
    anth272
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    Yep, they are a broken record.

  8. #4663
    Jazzette_Employe
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    Quote Originally Posted by anth272 View Post
    Jazette employee:

    I have been waiting for a small withdrawal of $420 since May 25th...over a month. What can you tell me about this?

    That is quite unusual to have a withdrawal from this date still pending. Have you contacted us in relation to this? We may review your account information and ensure there is no hold on your funds. Should there not be you may request that we redirect a ticket to the Withdrawals Department requesting an update on the status of this withdrawal as withdrawals have been sent which were requested long after this one.

    It would take from 12-48 hours for a response from that department though they should be able to resolve this issue for you.

    NB - This will not be done for any withdrawals requested from June onwards. It only applies to withdrawals from May still pending.

  9. #4664
    BatemanPatrickl
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    Quote Originally Posted by Jazzette_Employe View Post
    That is quite unusual to have a withdrawal from this date still pending. Have you contacted us in relation to this? We may review your account information and ensure there is no hold on your funds. Should there not be you may request that we redirect a ticket to the Withdrawals Department requesting an update on the status of this withdrawal as withdrawals have been sent which were requested long after this one.

    It would take from 12-48 hours for a response from that department though they should be able to resolve this issue for you.

    NB - This will not be done for any withdrawals requested from June onwards. It only applies to withdrawals from May still pending.

    Crock of shit. Pay people what you owe the. Have some honor.

  10. #4665
    anth272
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    i contact your customer service every day and am told its still in que. no one there has been helpful. not one person has told me this is unusual. who do i email?

  11. #4666
    Red_Sux
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    shmaus woolfe, how much money do you have there. i don't why you're so worked up defending sb.com.

  12. #4667
    srhspaded
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    whats this all about?

    ok well since we're here for a lil Q and A, my question is about an email i received today.

    "
    Thank you for contacting us.

    It is possible that your withdrawal could be one that was sent to a processor we subsequently lost and now has been reassigned to a new processor and unfortunately joined the queue at the back.
    "

    this is in regards to an update to my withdrawal on june 6th for $500
    also waiting for $2000 from june 11th and 2 $500 from june 12th
    as you can see this informs me of nothing, and it also brings up the question, did you guys lose another processor in june? if you lost the processor why would you send them to the back of the queue behind others who requested withdrawals after you? wouldn't it make sense to stick them back in order??

  13. #4668
    ShamsWoof10
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    waiting on two checks 2500 and 2400... Is that enough for you..?

  14. #4669
    Jazzette_Employe
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    Quote Originally Posted by anth272 View Post
    i contact your customer service every day and am told its still in que. no one there has been helpful. not one person has told me this is unusual. who do i email?
    Should you be with Sportsbook please send your email to - pitboss@sportsbook.com

    This will be received more swiftly. Please include your customer ID number and include the request from my previous post for an update from the Withdrawals department based on the unnacceptable delay.

    This should receive a response within 5/6 hours.

  15. #4670
    Jazzette_Employe
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    Quote Originally Posted by srhspaded View Post
    ok well since we're here for a lil Q and A, my question is about an email i received today.

    "
    Thank you for contacting us.

    It is possible that your withdrawal could be one that was sent to a processor we subsequently lost and now has been reassigned to a new processor and unfortunately joined the queue at the back.
    "

    this is in regards to an update to my withdrawal on june 6th for $500
    also waiting for $2000 from june 11th and 2 $500 from june 12th
    as you can see this informs me of nothing, and it also brings up the question, did you guys lose another processor in june? if you lost the processor why would you send them to the back of the queue behind others who requested withdrawals after you? wouldn't it make sense to stick them back in order??
    Just to confirm that your withdrawal was initially requested on June 6th? To be honest I am unaware of any changes in processor this month. I would not believe this has occurred, however, I would suggest contacting Live Chat for a full update on this.

    Could you please also confirm who sent this email and include the full text?

  16. #4671
    Red_Sux
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    Quote Originally Posted by ShamsWoof10 View Post
    waiting on two checks 2500 and 2400... Is that enough for you..?
    we're all waiting on checks with couple of g. you're the first poster who got so worked up about other people's responses, i am just wondering how much money do you have in sb.com that made you so damn crazy. because i bet if you have zero balance there and cashed out everything, you probably wouldn't give a rats ass about sb.com's problems.

  17. #4672
    Jazzette_Employe
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    Quote Originally Posted by ShamsWoof10 View Post
    waiting on two checks 2500 and 2400... Is that enough for you..?
    Could I ask when these were requested?

    Thanks.

  18. #4673
    ShamsWoof10
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    Quote Originally Posted by Jazzette_Employe View Post
    Could I ask when these were requested?

    Thanks.
    Yes sir they were requested on 6/10 and 6/11... I have emails if you wish to see them..

  19. #4674
    srhspaded
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    Quote Originally Posted by Jazzette_Employe View Post
    Just to confirm that your withdrawal was initially requested on June 6th? To be honest I am unaware of any changes in processor this month. I would not believe this has occurred, however, I would suggest contacting Live Chat for a full update on this.

    Could you please also confirm who sent this email and include the full text?
    Reference number: xxxxxxxxxxxxxxxx Please use this ticket number in any correspondence in relation to this matter.

    Dear Chris,

    Thank you for contacting us.

    It is possible that your withdrawal could be one that was sent to a processor we subsequently lost and now has been reassigned to a new processor and unfortunately joined the queue at the back.

    We are always here to help you. Please feel free to reply to this email if you have any additional questions in relation to this or any other matter.

    Kind regards,
    Marcus Gill

  20. #4675
    srhspaded
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    oh yeah and it was from expedite@sportsbook.com

  21. #4676
    ShamsWoof10
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    Quote Originally Posted by Red_Sux View Post
    we're all waiting on checks with couple of g. you're the first poster who got so worked up about other people's responses, i am just wondering how much money do you have in sb.com that made you so damn crazy. because i bet if you have zero balance there and cashed out everything, you probably wouldn't give a rats ass about sb.com's problems.
    Are you willing to bet I have a zero balance in there..? Well let's bet then.. I say I have a balance of $1,762.35.... How much do you want to bet or are you just gabbin..?

  22. #4677
    jpot34
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    3 Checks In 3 Days

    Unbelievable! Withdrew funds for near 2500 on 6-17-07. Got today via Fedex. Don't ask me why I'm being sooooo lucky.

  23. #4678
    BatemanPatrickl
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    Quote Originally Posted by jpot34 View Post
    Unbelievable! Withdrew funds for near 2500 on 6-17-07. Got today via Fedex. Don't ask me why I'm being sooooo lucky.
    Did you get an e-mail first?

  24. #4679
    srhspaded
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    Quote Originally Posted by jpot34 View Post
    Unbelievable! Withdrew funds for near 2500 on 6-17-07. Got today via Fedex. Don't ask me why I'm being sooooo lucky.
    stop it jpot ur makin me jealous!

  25. #4680
    Jazzette_Employe
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    Quote Originally Posted by ShamsWoof10 View Post
    Yes sir they were requested on 6/10 and 6/11... I have emails if you wish to see them..
    I see. Unfortunately I do not believe that we have, as yet, reached that far along in the queue to withdrawals requested on these dates. We thank you for your patience in this matter. From my estimations I would believe your funds to be sent by the end of the upcoming business week (Though I cannot verify that!!).

    Should you not receive confirmation of sending by next Friday please contact us again for an update regarding this.

    Sorry for any inconvenience caused by these delays.

  26. #4681
    srhspaded
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    Quote Originally Posted by Jazzette_Employe View Post
    I see. Unfortunately I do not believe that we have, as yet, reached that far along in the queue to withdrawals requested on these dates. We thank you for your patience in this matter. From my estimations I would believe your funds to be sent by the end of the upcoming business week (Though I cannot verify that!!).

    Should you not receive confirmation of sending by next Friday please contact us again for an update regarding this.

    Sorry for any inconvenience caused by these delays.
    if your not that far along in the queue, how come jpot has gotten 3 withdrawals, all after those dates??

  27. #4682
    Jazzette_Employe
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    Quote Originally Posted by srhspaded View Post
    oh yeah and it was from expedite@sportsbook.com
    As I'm not in work at the moment I cannot verify the information you have received. I would believe that this is true, however, though I am unable to provide further details.

    Apologies should this cause incovnenience.

  28. #4683
    jpot34
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    Quote Originally Posted by BatemanPatrickl View Post
    Did you get an e-mail first?
    Yes. This is incredible. I'm being honest about this. I know there will be people who say I'm lying. It's a fact.

  29. #4684
    Red_Sux
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    Quote Originally Posted by ShamsWoof10 View Post
    Are you willing to bet I have a zero balance in there..? Well let's bet then.. I say I have a balance of $1,762.35.... How much do you want to bet or are you just gabbin..?
    you're one crazy jew.

  30. #4685
    jpot34
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    Quote Originally Posted by srhspaded View Post
    stop it jpot ur makin me jealous!
    I'm not doing this to make people mad. I'm just keeping you all updated like I said I would.

  31. #4686
    Jazzette_Employe
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    Quote Originally Posted by srhspaded View Post
    if your not that far along in the queue, how come jpot has gotten 3 withdrawals, all after those dates??

    We are utilizing two different withdrawal methods (DB DHL and IC FedEx). These have very different timeframes for receipt and unfortunately FedEx is a lot quicker for this. It is not possible to place your funds on the FedEx list through your request - these withdrawals are selected based on the logistics of our processor.

    We apologize should this caus inconvenience.

  32. #4687
    BatemanPatrickl
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    Quote Originally Posted by Jazzette_Employe View Post
    As I'm not in work at the moment I cannot verify the information you have received. I would believe that this is true, however, though I am unable to provide further details.

    Apologies should this cause incovnenience.
    Apologies should this cause incovnenience.

    Show me the money.

  33. #4688
    BatemanPatrickl
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    Quote Originally Posted by jpot34 View Post
    I'm not doing this to make people mad. I'm just keeping you all updated like I said I would.
    Did they send a confirmation e-mail first?

  34. #4689
    jpot34
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    Quote Originally Posted by BatemanPatrickl View Post
    Did they send a confirmation e-mail first?
    Yes. Don't recall the date. They've been good about this lately.

  35. #4690
    BatemanPatrickl
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    Quote Originally Posted by jpot34 View Post
    Yes. Don't recall the date. They've been good about this lately.
    I am waiting still. No e-mail. Congrats and enjoy your winnings.

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