1. 08-30-09 12:56 AM #1
    tltaylor89
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    5dimes Has the Worst Customer Service

    When you try 2 tell these nitwits something they always dont know or youre not eligible or they cant understand what youre saying.Im gonna take this book for a Half Mil then walk into the sunset always up on them neveer to return.
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  2. 08-30-09 10:53 AM #2
    ABEHONEST
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    Quote Originally Posted by tltaylor89 View Post
    when you try 2 tell these nitwits something they always dont know or youre not eligible or they cant understand what youre saying.im gonna take this book for a half mil then walk into the sunset always up on them neveer to return.
    thank you !
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  3. 08-30-09 11:01 AM #3
    keyboarding
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    I've had no problems with their online chat support.
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  4. 08-30-09 11:06 AM #4
    paco
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    Come to Rebatewager
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  5. 08-30-09 11:16 AM #5
    StraitShooter
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    I dont know about being the worst

    they can be cold..they are a great out..and they know it
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  6. 08-30-09 01:52 PM #6
    G's pks
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    Quote Originally Posted by StraitShooter View Post
    I dont know about being the worst

    they can be cold..they are a great out..and they know it


    reminds me of some broad I used to know...
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  7. 08-30-09 03:28 PM #7
    paco
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    Quote Originally Posted by G's pks View Post
    [/U][/I][/B]

    reminds me of some broad I used to know...
    I second that
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  8. 08-30-09 03:44 PM #8
    robmpink
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    5 years ago one of their betting clerks said f you to me.

    They are a bunch of dirty scum bags, especially God.
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  9. 08-30-09 07:46 PM #9
    ABEHONEST
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    Quote Originally Posted by robmpink View Post
    5 years ago one of their betting clerks said f you to me. They are a bunch of dirty scum bags, especially God.
    HUH ?
    Who's GOD ?
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  10. 08-30-09 07:51 PM #10
    DeeWizzle
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    Quote Originally Posted by ABEHONEST View Post
    HUH ?
    Who's GOD ?
    LL Cool J in that movie In Too Deep.
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  11. 08-30-09 07:52 PM #11
    paco
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    Quote Originally Posted by DeeWizzle View Post
    LL Cool J in that movie In Too Deep.
    I love that movie! The black version of Donnie Brasco
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  12. 08-30-09 07:54 PM #12
    DeeWizzle
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    Quote Originally Posted by paco View Post
    I love that movie! The black version of Donnie Brasco
    The pool stick scene was brutal tho
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  13. 08-30-09 08:02 PM #13
    Doc JS
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    Quote Originally Posted by tltaylor89 View Post
    When you try 2 tell these nitwits something they always dont know or youre not eligible or they cant understand what youre saying. Im gonna take this book for a Half Mil then walk into the sunset always up on them neveer to return.
    No chance! They'll cut your limits LONG before you get up half a mil!!!!

    Doc
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  14. 08-30-09 08:04 PM #14
    StraitShooter
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    Quote Originally Posted by ABEHONEST View Post
    HUH ?
    Who's GOD ?
    I think he is referring to Tony..runs the joint..known for top 3 worse tudes off shore..but stays out of pr shit..unless it hits the fan
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  15. 08-30-09 08:05 PM #15
    pico
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    talk to tony
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  16. 08-30-09 08:23 PM #16
    StraitShooter
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    Quote Originally Posted by pico View Post
    talk to tony
    when they tell you that you know you are already screwed
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  17. 08-30-09 09:52 PM #17
    laxdjock
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    They have some good lines, but their CSR are a bit cold and/or pretty useless.
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  18. 08-30-09 10:48 PM #18
    Jimmy0607
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    That tony guy is a ****ing punk I wish I could just kick him in the fuking balls
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  19. 09-01-09 06:51 AM #19
    andywend
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    There are only 3 sure things in life:

    1. Death
    2. Taxes
    3. Tony from 5 Dimes being rude to all customers. At first, I thought he had some sort of problem with me personally. I stopped betting at 5 Dimes for a few years and came back. I had another issue and talked with him and it was the same nasty attitude I remembered from years earlier. After reading many postings from other people who have dealt with him, it appears he treats everyone the same.

    Out of all the books across the internet, 5 Dimes has the largest array of options (always at very fair prices) with extremely tight spreads. They are a "must have" for any serious bettor though Tony will cut your limits GUARANTEED if you're a winning player.

    I'm already down to 50% limits and from what I understand the next cut if it happens will be 20% of the regular limit. If and when that day comes, I'll definitely move on.

    5 Dimes huge variety of betting options = A+
    Withdrawals processed in a timely manner = A+
    Extremely tight spreads with the lowest vig = A+
    Having to deal with Tony when it comes to any customer service issue = F

    Overall 5 Dimes an "A" book even with the limit cutting and the "Tony" issue.
    Last edited by andywend; 09-01-09 at 06:56 AM.
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  20. 09-01-09 06:58 AM #20
    AMBlai01
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    5 Dimes is a solid book but their customer service has always been shit. Its one of those things you have to deal with if you want to play with them. Yeah it sucks but the book is solid enough that they know they can get away with it because people will still play there...
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  21. 09-01-09 07:04 AM #21
    KC
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    They are a top 5 book for sure and I have had no problem with anyone on the phone or live chat.
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  22. 09-01-09 10:33 AM #22
    Dark Horse
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    5D CS is fine these days. They were getting a bad reputation and changed their way.
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  23. 09-01-09 03:01 PM #23
    sinkhole
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    hahhaha this is funny as I got to talk to Tony a week ago and I was like "wtf is this, is this guy an ass or what..."

    my first time using 5dimes and everytime I used the livechat it sucked, they where slow slow slow so I agree about the cs being crap at 5dimes
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  24. 09-01-09 03:46 PM #24
    THEGREAT30
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    They are all bad. When I first started dealing with Betjam like 5 years ago. There service was so bad I almost stopped dealing with them. The Greek to this date still has bad customer service IMO. 5Dimes has good live chat, but I totally believe anyone who says they are bad. They all hate to even think about paying you what you are due.
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  25. 09-01-09 03:49 PM #25
    Regul8er
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    I second that. I had the toughest time collecting payout from these guys.

    I moved away from 5dimes about 6 months ago, and have been very very please with rebatewager.
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  26. 09-01-09 04:01 PM #26
    paco
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    Rebatewager is the way to go. Best customer service and fastest payouts in the industry
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  27. 09-01-09 06:03 PM #27
    thespeculator
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    Quote Originally Posted by Dark Horse View Post
    5D CS is fine these days. They were getting a bad reputation and changed their way.
    my dealings with have been fine, i certainly don't doubt you guys , but i agree with dark horse , the live chat always answers any question i have , as long as a book pays when you are due that is all that matter IMO, the rest is just gravy IMO
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  28. 09-01-09 06:04 PM #28
    CollegePro
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    talk to Pete. I had mixed feeling about their CSR but Pete has been nice all the time. cool dude.
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  29. 09-01-09 06:44 PM #29
    chance
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    Most of the time they are very helpfull on live chat. If their is some sort of dispute then it is completely different.
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  30. 09-01-09 07:19 PM #30
    andrea
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    I haven't had any mind cracking conversation with their CS yet so they are still fine for me..
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  31. 09-02-09 06:27 PM #31
    bettman
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    yea i know
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  32. 09-02-09 06:44 PM #32
    Jimmy0607
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    Their lIve chat is solid , that \*\*\*\*\*\* tony is the problem
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  33. 09-04-09 04:53 AM #33
    Barbarian
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    Quote Originally Posted by Jimmy0607 View Post
    That tony guy is a ****ing punk I wish I could just kick him in the fuking balls
    his balls are mine
    remember this asshole writing to me:
    "How about I close your account right now"
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