I don't know about you all, but I have enjoyed SBR for two reasons. 1) the community--including all of the knuckleheads 2) I liked feeling that SBR has my back in an industry where players have very little leverage.
SBR rates books and I think it's fair that the community rates SBR, based upon past, current, and personal experiences--in terms of player advocacy. Sometimes companies forget what their primary product or purpose is and when this occurs, they collapse. I recently had a conversation with a friend of mine who was discussing how the company that he works for, listens and prioritizes the marketing department over all of the other departments, including the product development department, which is the cornerstone of the company. Essentially, because of this value system over the years, the company has done a tremendous job marketing the shit out of a horrible product and they're likely nearing the end. Perhaps there are some lessons to be learned for SBR.
Anyhow, rate SBR based upon their primary purpose as fairly as possible.