[AceKingHigh]

I usually never post this kind of threads... but this is like UNREAL!!!

Please wait for a site operator to respond.

You are now chatting with 'Marisa'

Marisa: Hello. How may I assist you today?

Orr: Hello Marisa,

Orr: I really hope you can be helpful to me, cause I'm really going throw hoops today to make a deposit to 5Dimes

Orr: I deposited using **
Orr: there is $485 USD waiting for
Orr: ROWENA (name) ESTRELLA (1st last name) MACAPAGAL (2nd last name)
Orr: in the Philippines
Marisa: Ok
Orr: I talked two times with ********** today
Orr: the last time , they said that the ESTRELLA and MACAPAGAL is not set right, and now I talked with ** again

Orr: and they fixed it.
Orr: so I'm pretty sure that you can collect the $485 USD with that name
Orr: and the confirmation \# # is *********

Orr: Appreciate your help. please let me know when I can see my funds on my 5Dimes account.
Marisa: Let me check your account, just a moment please
Marisa: Let me transfer you to Tiffany
Please wait while I transfer the chat to 'Tiffany'.
You are now chatting with 'Tiffany'
Tiffany: Sir I already spoke to a supervisor and there is nothing we can do.
Orr: Tiffany,
Tiffany: You can cancel that deposit and I can give you a new name to the PHilippines.
Orr: Please, I really went throw hoops today
Orr: getting it done right
Tiffany: Would you like that name now?
Orr: Look, It's 10:30PM right now, I can't do that.
Tiffany: Well, Im glad, but there is nothing we can do now.
Orr: wait.
Tiffany: Ok so contact us tomorrow for a new name.
Orr: did you read the errors why it was rejected?
Tiffany: Yes, the name was wrong.
Orr: can you see why it was rejected? yes, can you see what was the name
Orr: that it was "wrong" ?
Tiffany: Doesn't matter who's mistake it was, but it's not going to work now.
Tiffany: please verify receivers name in ** is ROWENA MACAPAGAL ESTRELLA
Tiffany: PLEASE VERIFY RECEIVERS NAME IN ** : ROWENA E MACAPAGAL
Tiffany: please verify receivers name in ** is ROWENA MACAPAGAL ESTRELLA
Orr: what is the 3rd time?
Tiffany: The 3rd one listed...
Orr: right, that was the name
Tiffany: please verify receivers name in ** is ROWENA MACAPAGAL ESTRELLA
Orr: instead of : ESTRELLA MACAPAGAL ?
Tiffany: No, its not
Tiffany: Correct name:ROWENA ESTRELLA MACAPAGAL
Orr: Right
Orr: this is the name on the **
Tiffany: Now, but that doesn't help now.
Orr: can you please email them and tell them to retry that they switched the 2 last names?
Tiffany: Please sir get it cancelled
Tiffany: We are going in circles
Tiffany: No sir
Tiffany: Not possibl
Orr: why?
Tiffany: possible*
Tiffany: I already told you.
Orr: you don't have anyway to talk to this guys?
Tiffany: The max is 3 rejections
Orr: this is nonesense it's peoples
Tiffany: They are closed anyways.
Orr: that's so bad
Tiffany: Sorry for the inconvenience.
Tiffany: Hopefully next to you deposit the name is correct.
Tiffany: All of it.
Tiffany: So please get it cancelled.
Orr: just today in the morning I requested to get a name with ONLY FIRST & LAST NAME
Orr: not 2 last names

Orr: where there are so many mistakes to be made
Tiffany: Sorry
Tiffany: We don't choose the name
Tiffany: We give you what is available.
Orr: I know, but you can try to fix this kind of issues if they appear
Tiffany: Get this cancelled and contact us back.
Tiffany: IS there anything else I can do you right now??
Orr: no



====================================

This is too shitty that I had to post about it...
So today in the morning I told 5Dimes support to provide me with an "easy" name that I can use to transfer funds to because ^^ this type of things might happen.

Anyway, as you can see from the conversation, in the 2nd try, the name on file was
ROWENA ESTRELLA MACAPAGAL
Instead of
ROWENA MACAPAGAL ESTRELLA

So I called again to ** support and have the TWO last names switched.
After that I got that conversation with 5Dimes support -> they can't resend it because it was sent 3 times already! LOL So it's been about 7 hours after my deposit. couldn't get it cleared and on my 5Dimes account due to error from names, and eventually when it seems that the name was Correctly written... I NEED TO CANCEL THE DEPOSIT ??????? ARE YOU penetrating KIDDING ME?????

Had to bitch about it... really pissed going throw all of this and still... wasn't able to deposit. need to go to ** store tomorrow morning and cancel that shit... pissing me off.

[jarvol]

Swipe the card kid.

[AceKingHigh]

Wish I could! it's not available from my location.

[hels]

Sorry that there's incompetent people in this world.

[Smoke]

5dimes is terrible with p2p names

[paranoyd androyd]

the whole thing is a joke if you're an american, no matter which shitty costa rican book you play at.

you do realize these westerly union recipients aren't employees of these books, right? in fact, the books don't even know who these "agents" are and certainly can't communicate with them directly.

[Seaweed]

through

[nosniboR11]

tony runs a micky mouse organization

[zoo youk]

its not the books fault. its the CS REP at ** OR ** store you dealt with and mispelled the information. I make them show me the computer screen every time before the transaction goes through so shit like this never happens.

[AceKingHigh]

the whole thing is a joke if you're an american, no matter which shitty costa rican book you play at.

you do realize these westerly union recipients aren't employees of these books, right? in fact, the books don't even know who these "agents" are and certainly can't communicate with them directly.

Yes exactly.. this is unreal... I couldn't believe that they can't email / call 'em anything... It's really stupid. ( Just wonder what happens if one day those "agencies" run-away with the cash

[paranoyd androyd]

Yes exactly.. this is unreal... I couldn't believe that they can't email / call 'em anything... It's really stupid. ( Just wonder what happens if one day those "agencies" run-away with the cash

it's all a house of cards man, never do any kind of serious gambling at these shitty costa rican books. instead, save your gambling urges for nevada and just go all out there. gl

[Sam Odom]

thread should be deleted

[DudleyDawson]

thread should be deleted

Yes.

Some people just don't get it.

[Kaabee]

why are you asking chat for a name when you can get one from the automated menu?

[Rich Boy]

5dimes likes to piss people off, I stopped playing with them over a year ago

I tried to deposit with Moneybookers and they didnt want my action, didnt even give a reason. All they said was `the wagering department is not interested in helping you with depositing`

Im like what the hell does that mean, they said there is no way I can deposit with them, so I told them to close my fkn account and I will play at Pinny, they didnt have much to say after that lol

[marcoloco]

main reason I am a "non-pro" bad exp too many times online/offshore. Sticking to a local. Although I miss the convenience of online. I might go back someday....