1. #71
    Iwinyourmoney
    IWIN.........IN!
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    Quote Originally Posted by MBENZ View Post
    Rollover,once you locked into that you're not getting shit until completed.Funny when elcrapo book BOL pulled this it was a scam but as long as it's BI,it's ok.
    Seriously? A $100 5x rollover is so hard to meet in 2 days.... Lol

  2. #72
    Br0nxer
    July 2012 Poster of the Month
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    BetIslands


  3. #73
    Smoke
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    Bronxer hit me up on the 305 line

  4. #74
    Br0nxer
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    Quote Originally Posted by Smoke View Post
    Bronxer hit me up on the 305 line

    ok.

  5. #75
    ProfaneReality
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    Their freeplays have more rules than a grade school nun.

    rollover, max cashout, max 2 team parlay, max +200 odds.

    Lets start a new topic on their limits... $500 on college basketball !

  6. #76
    eastern2
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    Never got anything, oh well

  7. #77
    secretstash
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    Quote Originally Posted by romecloneout View Post
    got mine $1731 freeplay
    bs.. u are a CC scammer.. no way they even have u as a member


    -stash
    Last edited by secretstash; 11-18-12 at 09:45 PM.

  8. #78
    CollegePro
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    nothing here..

  9. #79
    mtneer1212
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    Quote Originally Posted by ProfaneReality View Post
    Their freeplays have more rules than a grade school nun.

    rollover, max cashout, max 2 team parlay, max +200 odds.

    Lets start a new topic on their limits... $500 on college basketball !
    Reasonable 5x rollover, No max cashout, Reasonable max 3 team parlay, max +200 odds on the ML. You must work for a presidential campaign with your half-truths and out-of-context facts.

  10. #80
    Mantle7
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    Deem claiming he got a $500 free play. Lmao

  11. #81
    Smoke
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    Quote Originally Posted by Mantle7 View Post
    Deem claiming he got a $500 free play. Lmao

  12. #82
    boeing power
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    Quote Originally Posted by Mantle7 View Post
    Deem claiming he got a $500 free play. Lmao
    Deem got free wontons.

  13. #83
    CollegePro
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    Serious question... Ppl who did not have any money in the account when this incident happened, did any of you got fp??? Their msg says compensate all players

  14. #84
    CollegePro
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    And since Jon is not responding and lots of Betislands players discuss in this thread, does anyone know why they got rid of 20% cash rebate??

  15. #85
    wtt0315
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    They added a 10 percent cash back at the superbowl for all the season instead.
    I was told it was difficult for them going bombarded with requests each month at same time
    Quote Originally Posted by CollegePro View Post
    And since Jon is not responding and lots of Betislands players discuss in this thread, does anyone know why they got rid of 20% cash rebate??

  16. #86
    CollegePro
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    O.. Okay.. So we will get 10% after superbowl... Cool

  17. #87
    GimpedMaster
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    I was able to get a play phoned in for the 6PM games but I had two plays I wanted to put around $1000 on in late games (SJST & Oregon St) and wasn't able to reach anyone on the number in this thread within 15 minutes before kick off...

    Of course they both win, and I can verify those were the plays I wanted as evidenced by my bets on the SBR Sportsbook and with my local.

    This sucks.

  18. #88
    eastern2
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    Quote Originally Posted by CollegePro View Post
    Serious question... Ppl who did not have any money in the account when this incident happened, did any of you got fp??? Their msg says compensate all players
    Wait what? I never got any message and I HAVE $ in my account

    Interesting

  19. #89
    chisox35
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    I'm not going to ask for a FP over this,even though I was not happy & had to actually post up around 6:30 pm at DSI just to get my plays in.I like BI in alot of ways but some of the headaches were starting to get on my nerves,lower limits,fewer ML's or waiting on lines to be posted.I don't think they owe anybody anything over this but could understand If a customer feels the need to be compensated.If anything they should automatically credit each account across the board and be done with it.

  20. #90
    Tunes
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    Forget being compensated, how about them not responding to e-mails for a week now. I can't wait to be done with them, the whole server thing was just the last straw. There's no reason not to respond to customers, especially since they spend most of their time on thie Forum telling us how great their customer service is.

  21. #91
    SBR Lou
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    Quote Originally Posted by Tunes View Post
    Forget being compensated, how about them not responding to e-mails for a week now. I can't wait to be done with them, the whole server thing was just the last straw. There's no reason not to respond to customers, especially since they spend most of their time on thie Forum telling us how great their customer service is.
    Have you tried Live Help or calling in?

  22. #92
    CollegePro
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    I decided to go to live help...and viola!! rep transfered me to Jon and asked him all the questions I had and got all the answers.. and he hooked me up with $100 FP.

  23. #93
    CollegePro
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    mine says 6x Roll from Jon under "history" page..

  24. #94
    DudleyDawson
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    Quote Originally Posted by Tunes View Post
    Forget being compensated, how about them not responding to e-mails for a week now. I can't wait to be done with them, the whole server thing was just the last straw. There's no reason not to respond to customers, especially since they spend most of their time on thie Forum telling us how great their customer service is.
    It is great, top notch...not sure the story with your emails.

  25. #95
    Tunes
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    Quote Originally Posted by SBR Lou View Post
    Have you tried Live Help or calling in?
    I tried Live Help last week. They told me they couldn't answer my question at that time and would get back to me. Since then I have e-mailed them twice, no response. When it comes to customer service, they are no Bookmaker.

  26. #96
    Courtesywipe
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    Quote Originally Posted by ttrace35 View Post
    I hate calling these guys. Makes me feel like I'm begging. I guess in a way, I am

    I feel ya man. I feel bad as well. Jon really should not have to give out free money. Its not like he wanted his server to mess up. I called in this morning to proccess payout request. I didnt even ask about the freeplay at that time. It wasnt till I came on the forum that I see everybody and their mother is being taken care of by Jon once again. Kudos to JON and BetIslands from taking caring of their players and setting themselves aside as a TOP choice book once again!!!!!!!!!!!

  27. #97
    drfunkmaster
    printing it
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    dudley is the owner of betislands

  28. #98
    robmpink
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    Quote Originally Posted by Courtesywipe View Post
    I feel ya man. I feel bad as well. Jon really should not have to give out free money. Its not like he wanted his server to mess up. I called in this morning to proccess payout request. I didnt even ask about the freeplay at that time. It wasnt till I came on the forum that I see everybody and their mother is being taken care of by Jon once again. Kudos to JON and BetIslands from taking caring of their players and setting themselves aside as a TOP choice book once again!!!!!!!!!!!
    Funny, weren't you the one asking if I swallowed?

  29. #99
    GimpedMaster
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    Wow... Almost a month delay on payout due to Hurricane Sandy?

    You are now chatting with 'Kelly'
    Kelly: Hello, how may I assist you today?
    Gimped: Hey there
    Gimped: two weeks ago, I believe on Nov. 5th I requested a 5,000 payout via check
    Gimped: i was told to expect it within a week or two weeks tops, and today is the 20th and it still hasn't arrived.
    Gimped: From my 'history' log:
    Gimped: Personal info $5,000 -5000 11/09/2012 03:58 AM
    Gimped: that address is correct, the amount is correct, but I haven't received anything
    Kelly: Let me check for you, just a min, please
    Kelly: Sir, our MO go out of the east coast and they've been delayed due to the hurricane Sandy. Your check is expected to go out next monday, Nov. 26th.
    Kelly: I apologize for the inconvenience, but it was something out of our hands.
    Gimped: so it hasnt even been sent yet?
    Kelly: No, it will go out on monday 26th.
    Gimped: allright... if the check is going out Monday do you know when it should arrive by at the latest?
    Kelly: You should be getting in by friday... they take 5-7 days

    So it's going to be almost a month late when it finally arrives. Has anyone else had this same issue with BI?

  30. #100
    DudleyDawson
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    Quote Originally Posted by GimpedMaster View Post
    Wow... Almost a month delay on payout due to Hurricane Sandy?

    You are now chatting with 'Kelly'
    Kelly: Hello, how may I assist you today?
    Gimped: Hey there
    Gimped: two weeks ago, I believe on Nov. 5th I requested a 5,000 payout via check
    Gimped: i was told to expect it within a week or two weeks tops, and today is the 20th and it still hasn't arrived.
    Gimped: From my 'history' log:
    Gimped: Personal info <redacted> $5,000 -5000 11/09/2012 03:58 AM</redacted>
    Gimped: that address is correct, the amount is correct, but I haven't received anything
    Kelly: Let me check for you, just a min, please
    Kelly: Sir, our MO go out of the east coast and they've been delayed due to the hurricane Sandy. Your check is expected to go out next monday, Nov. 26th.
    Kelly: I apologize for the inconvenience, but it was something out of our hands.
    Gimped: so it hasnt even been sent yet?
    Kelly: No, it will go out on monday 26th.
    Gimped: allright... if the check is going out Monday do you know when it should arrive by at the latest?
    Kelly: You should be getting in by friday... they take 5-7 days

    So it's going to be almost a month late when it finally arrives. Has anyone else had this same issue with BI?
    Gee dumbass, I think a frickin once in a hundred year storm might delay some shit....you can't hold BI responsible for that.

  31. #101
    ProfaneReality
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    Bitched plenty in this thread, and rightfully so, so I will also praise betislands for their continued fast payouts. Received my p2p at 2pm same day.

  32. #102
    Dark Horse
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    Quote Originally Posted by CollegePro View Post
    O.. Okay.. So we will get 10% after superbowl... Cool
    20% back on losses each month is very different than 10% back on losses after football. Under the promised arrangement you can have two losing months, a winning season, and get 20% back for those two months. It's a little switch and baitish to change something like that in midstream. If it's unwise business practice, as it would seem to be, don't offer it in the first place.

  33. #103
    ProfaneReality
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    Quote Originally Posted by Dark Horse View Post
    20% back on losses each month is very different than 10% back on losses after football. Under the promised arrangement you can have two losing months, a winning season, and get 20% back for those two months. It's a little switch and baitish to change something like that in midstream. If it's unwise business practice, as it would seem to be, don't offer it in the first place.
    It was about money, not inconvenience, obviously

  34. #104
    Dark Horse
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    But people came in because of that offer. So you can't change it in midstream. It has to be good for at least the football season.

  35. #105
    maxvalue1
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    no freeplay

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