1. #1
    D1
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    i've grown to hate intertops with a passion.

    catchy title for my first post, eh?! long, long time bettor (small).. somewhat long time forum lurker. never really had anything to say until now. sorry if the mini rant is a bit too long!


    i was betting with intertops for years. most of what's said here about them is still true. really crappy software. you know, for example, you have a handful of tennis games with a start time of 8:00am. they're usually off the board by 7:55. but of course it's tennis, where it's common something like 2 games will start on time and the rest of that handful get pushed back an hour or two. yet it's rarely adjusted via their software. same with rain delays. game could start 5 hours later, you'll never see the line. tennis is just one example.


    then you have the bets that process almost instantly, but others that stay frozen as pending for 30? 60? 90 minutes? basically, whenever the hell it wants to give your money to you. i've temp closed my account numerous times over those years because of it. months ago i had a match end and i was waiting for my $700. i was going to place it on a +240 dog. it had a hour to clear. easy, right? took close to 2 hours. the dog won.. my money was pending. almost buried my fist through the screen.


    i came back and decided to give them one more try. didn't take long for one of my winning bet results to be processed wrong. i had to wait for it be switched to the correct status, then wait again for the process. yet again missed another match i wanted to bet on that won. so that was finally enough for me and i hit up customer support to close me out.


    i get a reply from the "vip" email. they say ok (which always pisses me off when you do business with any type of place for years and losing a customer seems like no big thing to them..) and asked if there was a specific reason.. that type of stuff. i mostly told them about the software and lines. i get a thank you reply, my comments will be passed on for consideration, etc. i send a reply how i've been telling them for years and nothing is done.


    i then offered them a deal (another long rant) i thought was fair to both sides as the only way i'd be interested in staying. i'm told my account will be reviewed by their bet manager. really, i didn't care either way. we work a deal or i move on. no big thing. so a few days pass, i ask for an update. same thing.. being reviewed. now i'm a little pissy. what takes days to review?! i send a reply explaining things better. i get the same exact reply back as the previous one, word for word. now i'm super pissed at the drone support.


    so now we're at a week (technically 5 days since the "vip" customer support doesn't do weekends. UNREAL.) i had originally thought their support was good until this.. now realizing it's pretty much like calling your cable company and they read a script to you. i send a final reply that i need an answer by the end of the night, which they didn't get it in time, so i have to wait for the weekend to pass. 9 days total now.


    when i get the reply, it's "sorry, we don't do that." WHAT??? i was fuc*** livid. 9 days of emails, saying my account was being reviewed, etc.. and they knew the answer from the beginning?! so i was just lied to and given the runaround for some unknown reason. i told these pricks to remove all my information, clear my history and all that. and after telling me it's secure and done.. i still get a "temporary closed" message if i try to log in. maybe i live on a different fuc*** planet.. but REMOVE ALL my info to me means it won't exist.


    whatever the F ever i guess. it just pisses me off when you stick with a company for years despite their faults/issues/problems and then they all but shit on you when push comes to shove.


    i must be living in the past. i remember long ago when 'sportsbook.com' was great. they overnighted me monday night football tickets one time (great seats.) a jacked up, loaded sirius satellite system for christmas. a bunch of other things as well for being a solid member. i wouldn't have even known how quickly they hit the shitter if not for reading these forums years ago. did everything and everyone go to crap like 5-6 years ago?? i used to enjoy betting. now it seems like a major goal just to not get fuc***.

  2. #2
    MUHerd37
    Status Your Update.
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    Go to 5Dimes. Shit ton of options and great for tennis. They even have the challenger tournaments. They also adjust the start times which is awesome.

  3. #3
    Regul8er
    Wordd
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    Yes, if your a tennis bettor......5d is top notch.

  4. #4
    KingJD31
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    Switched to 5 dimes few months ago, tops shitty software cost me 4 leg parlay

  5. #5
    acl123
    syndicate
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    Never had a grading problem but their withdraw options are forcing me to close my account.

  6. #6
    ZetaPsi808
    July 2011 Poster of the Month
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    months ago i had a match end and i was waiting for my $700. i was going to place it on a +240 dog. it had a hour to clear. easy, right? took close to 2 hours. the dog won.. my money was pending. almost buried my fist through the screen.


    thats why you have other outs. so if they do not grade the wager soon enough you just place the wager at a different book

    common pally

  7. #7
    Balco10
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    Quote Originally Posted by ZetaPsi808 View Post
    months ago i had a match end and i was waiting for my $700. i was going to place it on a +240 dog. it had a hour to clear. easy, right? took close to 2 hours. the dog won.. my money was pending. almost buried my fist through the screen.


    thats why you have other outs. so if they do not grade the wager soon enough you just place the wager at a different book

    common pally
    That is why they "what if" wagers.

  8. #8
    king
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    For those of you who used intertops regardless if you hate them or love them, have fast do they payout currently.

  9. #9
    dark star
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    Intertops = bubble gum book

  10. #10
    GunShard
    Invest In Ethereum And Bitcoin
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    They have terrible lines but their withdraw is honest.

  11. #11
    Chi_archie
    GASPING FOR AIR
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    about one more week and i'll hit the 100,000 bet points $25 dollar bonus!!!!!

  12. #12
    acl123
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    Quote Originally Posted by Chi_archie View Post
    about one more week and i'll hit the 100,000 bet points $25 dollar bonus!!!!!

  13. #13
    Mybologne
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    intertops was the first book I started with, it was ok from the start, wasn't alot of books back then, now they are horrible. never again

  14. #14
    andywend
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    Quote Originally Posted by D1 View Post
    catchy title for my first post, eh?! long, long time bettor (small).. somewhat long time forum lurker. never really had anything to say until now. sorry if the mini rant is a bit too long!

    i was betting with intertops for years. most of what's said here about them is still true. really crappy software. you know, for example, you have a handful of tennis games with a start time of 8:00am. they're usually off the board by 7:55. but of course it's tennis, where it's common something like 2 games will start on time and the rest of that handful get pushed back an hour or two. yet it's rarely adjusted via their software. same with rain delays. game could start 5 hours later, you'll never see the line. tennis is just one example.

    then you have the bets that process almost instantly, but others that stay frozen as pending for 30? 60? 90 minutes? basically, whenever the hell it wants to give your money to you. i've temp closed my account numerous times over those years because of it. months ago i had a match end and i was waiting for my $700. i was going to place it on a +240 dog. it had a hour to clear. easy, right? took close to 2 hours. the dog won.. my money was pending. almost buried my fist through the screen.

    i came back and decided to give them one more try. didn't take long for one of my winning bet results to be processed wrong. i had to wait for it be switched to the correct status, then wait again for the process. yet again missed another match i wanted to bet on that won. so that was finally enough for me and i hit up customer support to close me out.

    i get a reply from the "vip" email. they say ok (which always pisses me off when you do business with any type of place for years and losing a customer seems like no big thing to them..) and asked if there was a specific reason.. that type of stuff. i mostly told them about the software and lines. i get a thank you reply, my comments will be passed on for consideration, etc. i send a reply how i've been telling them for years and nothing is done.

    i then offered them a deal (another long rant) i thought was fair to both sides as the only way i'd be interested in staying. i'm told my account will be reviewed by their bet manager. really, i didn't care either way. we work a deal or i move on. no big thing. so a few days pass, i ask for an update. same thing.. being reviewed. now i'm a little pissy. what takes days to review?! i send a reply explaining things better. i get the same exact reply back as the previous one, word for word. now i'm super pissed at the drone support.

    so now we're at a week (technically 5 days since the "vip" customer support doesn't do weekends. UNREAL.) i had originally thought their support was good until this.. now realizing it's pretty much like calling your cable company and they read a script to you. i send a final reply that i need an answer by the end of the night, which they didn't get it in time, so i have to wait for the weekend to pass. 9 days total now.

    when i get the reply, it's "sorry, we don't do that." WHAT??? i was fuc*** livid. 9 days of emails, saying my account was being reviewed, etc.. and they knew the answer from the beginning?! so i was just lied to and given the runaround for some unknown reason. i told these pricks to remove all my information, clear my history and all that. and after telling me it's secure and done.. i still get a "temporary closed" message if i try to log in. maybe i live on a different fuc*** planet.. but REMOVE ALL my info to me means it won't exist.

    whatever the F ever i guess. it just pisses me off when you stick with a company for years despite their faults/issues/problems and then they all but shit on you when push comes to shove.

    i must be living in the past. i remember long ago when 'sportsbook.com' was great. they overnighted me monday night football tickets one time (great seats.) a jacked up, loaded sirius satellite system for christmas. a bunch of other things as well for being a solid member. i wouldn't have even known how quickly they hit the shitter if not for reading these forums years ago. did everything and everyone go to crap like 5-6 years ago?? i used to enjoy betting. now it seems like a major goal just to not get fuc***.
    Intertops cut my limits down to 10% of normal so I left them years ago.

    With that being said, you come across as an individual who seems to complain an awful lot and can NEVER be satisfied. This seems to be normal behavior for people who bet very minimal amounts ($50 bettor and below).

    The lower the average bet size, the louder the complaining gets and this seems to be the case with sports bettors, poker players and just about everyone else.

    I have no idea why you would create a thread about your problems with Intertops. If you don't like them, leave and choose another book.

  15. #15
    D1
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    thanks to those with the replies. i've had an account with 5dimes for a while but never really used them. i just started a few days ago before making this thread.. so it seems like they would be the smart choice


    Quote Originally Posted by andywend View Post
    Intertops cut my limits down to 10% of normal so I left them years ago.

    With that being said, you come across as an individual who seems to complain an awful lot and can NEVER be satisfied. This seems to be normal behavior for people who bet very minimal amounts ($50 bettor and below).

    The lower the average bet size, the louder the complaining gets and this seems to be the case with sports bettors, poker players and just about everyone else.

    I have no idea why you would create a thread about your problems with Intertops. If you don't like them, leave and choose another book.
    this is assuming and completely off. while i don't bet like i used to, there were times i was placing $6000 parlays and close to $10000 straight bets. i'll always bet in the hundreds, at worst, or else it's not very fun to me.


    i created this thread to rant some and share some info (such as the mediocre support, line info and the processing issues at times.) if i had decided earlier to listen to some of the comments from here, maybe i could have just went elsewhere before i experienced and stuck with this. i'm picky, so i don't like to drift much. maybe my rant can help someone else in the future.


    the only other time i've complained in nearly 15 years is when i was with sportsbook, because they would straight up take 24 hours at times to process some soccer bets. and that's obviously just garbage.


    really the only thing i look for is decent customer support, quick processing times and variety in sports.

  16. #16
    Chi_archie
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    All in all ithas managed to stay in my top ten outs for five years now. I'm just a small rec player though

  17. #17
    D1
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    already irritated as fu** with 5dimes. tossed in some cash and took an AFL match. game ended around 8:25am. it's now 9:45, still pending.


    so where are we at??? 10:30am? noon? 5pm? should i just pitch a tent where i'm at and waste my day waiting for a bet to clear?


    i don't see how people put up with their money being held hostage all the time in one way or another. (plenty of us are just casual and like to toss in a few hundred and build something.) that reason alone has drastically cut down my interest in betting over the years.

  18. #18
    5mike5
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    why dont u just get on chat and tell them and they will grade it

    good grief people biittch and moan about the dumbest shiit here now adays

  19. #19
    luvpocketaces
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    i've also had numerous problems

    this site is a joke when it comes to a payout..the right hand doesnt know what the left hand is doing..a week has gone by and not even an email..but the money is gone from my account..i would not recommend playing here.

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