1. #1
    cubfan2121
    cubfan2121's Avatar Become A Pro!
    Join Date: 02-24-08
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    file a complaint against casino

    Is it possible to file a complaint against a casino for their rewards system?
    I consistantly gamble playing table games for 2-3 hours per session, I do not take comps, and this is the 2nd occation that i have had a reduction "reward" points for no reason. I do not take comps and do not use my reward card for anything else. Everytime I ask for an explanation I get the usual run around and it ends up being "sorry sir thats the way it goes" attitude from the manager.

    is there a way to complain to the illinois state gaming commision?

  2. #2
    downsouth
    Bobbywaves is a stiff
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    If you dont use comps or rewards why do you care?

  3. #3
    Smoke
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    Quote Originally Posted by downsouth View Post
    If you dont use comps or rewards why do you care?

  4. #4
    Br0nxer
    July 2012 Poster of the Month
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  5. #5
    Sam Odom
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    Wife and I just spent 3 nights at Harrahs... We never paid a cent out of pocket for Room/food/drinks or wife's Spa visit. All paid from Rewards Program.

    Although Harrahs has a strange Reward program

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