1. 02-23-12 01:42 PM #1
    QuantumLeap
    Let's go, Brandon!
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    I just had the best Customer Service experience ever with Diamond Sportsbook

    I have mentioned several times in the past how I have not been satisfied with Customer Service at many books. However, I just signed up with betDSI to become an SBR Pro again.

    I received prompt responses whenever I asked a question. I spoke with Ginger in Private Chat and when she didn't immediately know the questions she politely asked "Are you able to hold while I check on that for you?".

    I'm tired of wondering if my message is getting through at other sportsbooks because I have to wait 2 or 3 or 5 minutes just to get a response from these people after asking a question. Would it hurt them to say "one second please" like Ginger from betDSI does?

    I've found a new sportsbook that I hope to be with for some time.
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  2. 02-23-12 01:56 PM #2
    King Mayan
    STFU AND SQUAT PUTO
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    Betdsi chat is the best.

    Ginger
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  3. 02-23-12 02:01 PM #3
    ZetaPsi808
    July 2011 Poster of the Month
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    yes. bookmaker also solid too.
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  4. 02-23-12 02:04 PM #4
    Ninersnut
    Money talks and bullshit runs marathons
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    Ur impressed over the scripted messages they type?
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  5. 02-23-12 02:11 PM #5
    TheCentaur
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    DSI is a scared book
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  6. 02-23-12 02:13 PM #6
    philswin
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    They will call you every week if you stop playing there
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  7. 02-23-12 02:16 PM #7
    QuantumLeap
    Let's go, Brandon!
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    Quote Originally Posted by Ninersnut View Post
    Ur impressed over the scripted messages they type?
    It's the thought that counts.
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  8. 02-23-12 02:24 PM #8
    ProfaneReality
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    Talk about low expectations.
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  9. 02-23-12 02:26 PM #9
    filipinho
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    Ginger=John, probably
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  10. 02-23-12 03:15 PM #10
    Kindred
    Bitcoin=Freedom
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    Quote Originally Posted by philswin View Post
    They will call you every week if you stop playing there

    Just ask them not to call, it's easy just answer and say please don't call me anymore and they stop
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  11. 02-23-12 03:22 PM #11
    philswin
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    Quote Originally Posted by Kindred View Post
    Just ask them not to call, it's easy just answer and say please don't call me anymore and they stop
    Tried that about 8 or 9 times they still call
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  12. 02-23-12 03:37 PM #12
    secretstash
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    Quote Originally Posted by philswin View Post
    Tried that about 8 or 9 times they still call
    pm the betdsi rep here


    bet dsi relations > http://www.sportsbookreview.com/forum/private.php?do=newpm&u=221016

    -stash
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