1. 09-12-11 06:27 PM #1
    rfr3sh
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    5dimes is A+ right??

    Chat InformationPlease wait for a site operator to respond.
    Chat InformationYou are now chatting with 'Kurt'
    Kurt: Hello. How may I assist you today?
    ricjy: how long will it take for my moneybookers request
    ricjy: i asked for the money yesterday at 4pm lol
    Kurt: Can you please confirm your account number and password?
    ricjy: ********
    ricjy: ********
    Kurt: how much it was?
    ricjy: ********
    ricjy: ******** ******** Internet - MBookers CAD - 8724256 Reup EWallet
    Kurt: that deposit is now in your account
    ricjy: i know
    ricjy: its a withdrawl
    ricjy: i placed a withdrawl for the full balance yesterday and i still dont have it in my moneybookers
    Kurt: ok
    Kurt: Just a moment please
    Kurt: Let me check your account, just a moment please
    Kurt: Sir your payout will be processed within 20 minutes
    ricjy: why did I have to come on chat to get that done
    ricjy: ridiculous
    Kurt: Sorry Sir, today we have been pretty busy
    Kurt: Is there anything else I can assist you with?
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  2. 09-12-11 06:30 PM #2
    RGG
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    Yea, A+.
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  3. 09-12-11 06:42 PM #3
    rfr3sh
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    lol ya right, had to go on chat to remind them to process my payout, pinnacle has the money in my account in less then 5
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  4. 09-12-11 06:43 PM #4
    No coincidences
    Baseball at The Corner
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    All about the Benjamins baybee.
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  5. 09-12-11 06:50 PM #5
    rfr3sh
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    they probably "forgot" because of monday night football, want to keep money in peoples accounts so they bet
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    eidolon gave rfr3sh 1 SBR Point(s) for this post.
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  6. 09-12-11 06:54 PM #6
    bigboydan
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    Quote Originally Posted by rfr3sh View Post
    lol ya right, had to go on chat to remind them to process my payout, pinnacle has the money in my account in less then 5
    You have to remember sir. It's the first Monday on the opening week of the football season so some slack needs to be given to any book that caters to a rather high volume of U.S. players like 5Dimes (SBR Rated A+) does.
    Nomination(s):
    This post was nominated 1 time . To view the nominated thread please click here. People who nominated: FuzzyDunlop
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  7. 09-12-11 06:56 PM #7
    rfr3sh
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    lol, you guys are right , it is ok for the book to forget to process payouts, i mean thats not the most important thing for us right
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  8. 09-12-11 07:27 PM #8
    Pete0
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    I called them twice yesterday on the customer care number and no one picked up

    I guess they were "pretty busy"
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  9. 09-12-11 07:28 PM #9
    tofuman
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    A+ for long term losers. Many reports of winners being kicked out, not being paid, and limits placed.
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  10. 09-12-11 07:38 PM #10
    mighty maron
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    Quote Originally Posted by tofuman View Post
    A+ for long term losers. Many reports of winners being kicked out, not being paid, and limits placed.
    I have not heard about people not being paid...can you link me something to that in the thread please
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  11. 09-12-11 07:45 PM #11
    tofuman
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    Quote Originally Posted by mighty maron View Post
    I have not heard about people not being paid...can you link me something to that in the thread please
    as of lately i haven't seen many threads on this, but if you go back 3+ months there are quite a few, things like "Tony being an ass" not paying or something.

    here are some links, there are tons of others:
    http://www.sportsbookreview.com/forum/sportsbook...h-joke-p2.html
    http://www.sportsbookreview.com/forum/sportsbook...0-usd-p24.html
    http://www.sportsbookreview.com/forum/players-ta...r-players.html
    Last edited by tofuman; 09-12-11 at 08:02 PM. Reason: added some links
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  12. 09-12-11 07:54 PM #12
    RudyRuetigger
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    i spent 4 fukkin hours dealing with support there today
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  13. 09-12-11 07:57 PM #13
    rfr3sh
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    Selma is the worst chat clerk, she must be retarded or something, its like pulling teeth with some of these retards
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  14. 09-12-11 07:59 PM #14
    erickvivar
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    lol, we simply love to whine about every book. Poor Dan, needs to keep sponsors happy by having to control all these crazy crowd with silly complains. (I know i know, he was not supposed to call them, but hey, he is getting paid).
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  15. 09-12-11 08:38 PM #15
    harlee71
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    Quote Originally Posted by RudyRuetigger View Post
    i spent 4 fukkin hours dealing with support there today
    Call and talk to Rommel. He is the left nut of god.
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  16. 09-12-11 09:19 PM #16
    RudyRuetigger
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    Quote Originally Posted by harlee71 View Post
    Call and talk to Rommel. He is the left nut of god.
    thanks ill have to remember that for next time
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  17. 09-12-11 09:27 PM #17
    teaserpleaser
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    Quote Originally Posted by RudyRuetigger View Post
    i spent 4 fukkin hours dealing with support there today
    You too I live chatted/phone to percy and paula all day for a payout I requested at 6: am pst just gave me the run around all day. Now tuesday I have to call them at 6 again cant wait
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  18. 09-13-11 01:35 PM #18
    zsr
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    Quote Originally Posted by teaserpleaser View Post
    You too I live chatted/phone to percy and paula all day for a payout I requested at 6: am pst just gave me the run around all day. Now tuesday I have to call them at 6 again cant wait
    I requested a payout yesterday too and have been given the run around ever since. Oh, 2 hours, oh 6 hours, oh 2 hours... Starting to get worried
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  19. 09-13-11 01:46 PM #19
    Tech N9ne
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    5dimes is a C+ book at best
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  20. 09-13-11 03:26 PM #20
    john230
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    Quote Originally Posted by Tech N9ne View Post
    5dimes is a C+ book at best

    Hey Tech Nine what's what your beef with 5 dimes. Been with them a month and seem to be a great book.
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  21. 09-13-11 05:12 PM #21
    teaserpleaser
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    Quote Originally Posted by zsr View Post
    I requested a payout yesterday too and have been given the run around ever since. Oh, 2 hours, oh 6 hours, oh 2 hours... Starting to get worried
    same here dont hold your breath I have alot pending they just told me wednesday for sure I dont have much faith in them cashing me out wed to be honest
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  22. 09-13-11 05:15 PM #22
    teaserpleaser
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    We will get paid but best believe it will be on their timeframe.... Sure they arent hoping we lose are ”pending” withdrawl balance while we wait
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  23. 09-13-11 05:17 PM #23
    teaserpleaser
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    Please wait for a site operator to respond. You are now chatting with 'Robbie' Robbie: Welcome to our live chat service, how may I help you? Greg: waiting on a ** withdrawl Greg: Wondering why the money hasnt been pulled out Robbie: Can you please confirm your account number and password? Greg: Robbie: Just a moment please Greg: Ok Robbie: this request wil be processed until tomorrow, it`s good to go now, we didn`t process cause we had a bug on the system and needed to confirm everything before sending out the funds Robbie: so tomorrow morning we will be processing this for sure Greg: You realize my first request was monday at 6am right they told me to wait until today now its wed... Thats just not right for an sbr A+ rated sportsbook Robbie: i explained to you why it was delayed sir, managers had to check this to assure everything`s fine Robbie: will be processed tomorrow, cause until today managers were able to check up on the issu
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  24. 09-13-11 05:18 PM #24
    Cap dat 4ss
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    Quote Originally Posted by john230 View Post
    Hey Tech Nine what's what your beef with 5 dimes. Been with them a month and seem to be a great book.
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  25. 09-13-11 05:19 PM #25
    teaserpleaser
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    Not sure why it bunched like that im new to android and im at the docs office in waiting room best I can do but if you read it you can get whats going on.
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  26. 09-13-11 05:23 PM #26
    RudyRuetigger
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    didnt check this thread again til just now, but everything did get cleared up with me Monday and the money was taking out later that day
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  27. 09-13-11 05:25 PM #27
    teaserpleaser
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    Pisses me off even more thanks rudy
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  28. 09-13-11 05:30 PM #28
    teaserpleaser
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    Say it aint so sbr

    Greg: You realize my first request was monday at 6am right they told me to wait until today now its wed... Thats just not right for an sbr A+ rated sportsbook
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  29. 09-13-11 05:50 PM #29
    teaserpleaser
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    like magic just like a few months ago I post on sbr or mention sbr on live chat and the money is taken out within 5min same thing today why couldnt it have been this way monday? Maybe will get paid wed -150
    Last edited by teaserpleaser; 09-13-11 at 05:55 PM.
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  30. 09-13-11 06:02 PM #30
    zsr
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    Quote Originally Posted by teaserpleaser View Post
    same here dont hold your breath I have alot pending they just told me wednesday for sure I dont have much faith in them cashing me out wed to be honest
    I got paid today, but i dont think it should be this much of a hassle. Oh well at least they pay..
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  31. 09-13-11 06:10 PM #31
    teaserpleaser
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    Quote Originally Posted by zsr View Post
    I got paid today, but i dont think it should be this much of a hassle. Oh well at least they pay..
    They always pay never without a hassle though for me at least. Glad you got paid.
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  32. 09-14-11 01:22 AM #32
    gilbert91016
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    Requested payout Monday morning was ready for pick up Tuesday morning.
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  33. 09-14-11 01:32 AM #33
    gauchojake
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    I never withdraw so these "problems" are pretty ridiculous.
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  34. 09-14-11 01:40 AM #34
    Domestic
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    Pretty poor but most of the time they are good with payouts.
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  35. 09-14-11 01:43 AM #35
    Ethan
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    Over rated? but so far I haven't got problem with them
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