Well I am strong Heritage supporter. I am also honest in my post. This thread is a negitive post regarding rule change and added employees.
#1 Heritage always pride itself in allowing cancellation of wagers. Today my buddy was told NO cancellations of wagers!! Wow!
In fairness he was allowed to rebet another play.
#2 The new hired help doesn't speak clear English.
Its possible new broken English speaking guy didn't know the rule.
I still highly recommend Heritage! However us long time VIP members be ready for many changes.