If you end up dealing with Butch... good luck or don’t even bother. I suggest speaking with David Strauss if they let you. He helped me. He was respectful and discussed in detail the concerns they had. They were holding my account for over $22K and Butch refused to tell me why until about 2 weeks later. I just got a withdrawal authorized today and my account is active. Dealing with butch there was an absolute nightmare.