Originally posted on 09/05/2019:

100% Betfair found out that account is under different name.

To be honest, you should hold Bet-IBC accountable for every single penny there since they have opened up that account for you. On the other side, you can wait for SBR complaint to be done and then prepare all the evidence and go directly to Betfair and report all of that to them. There has been another situation similar to this as Opti is saying; there is a thread on another forum, but the customer was left without of funds and he also had account under different name...

BTW, ****** is that their Merchant account or is it private one?