Originally posted on 11/21/2017:

Quote Originally Posted by 5mike5 View Post
Day #17 since trying to contact bitpay sorry ass excuse for Customer Support (there is none) over sending btc to address accidentally used a 2nd time

Day #13 for sending the amount of btc to the card. just a day late after address generated but nothing....


not a single email tp help me, only auto-response over 2 weeks ago saying 3-5 business days or something......so STILL neither problem solved and not a single contact via email yet! place has horrific CS, not even sure they havee 1 at all....totally rediculous....doubt i ever see my $ now guess they stole it
Here are a few links that may help you out. I don't know if you've already tried this or not? Just trying to help.


I don't know if you underpaid the bitpay invoice? But to try and correct it.... use this link:
https://support.bitpay.com/hc/en-us/...what-can-I-do-

If you overpaid the bitpay invoce... use this link to try and correct it.
https://support.bitpay.com/hc/en-us/...what-can-I-do-

If bitpay can't seem to locate a payment from you....
https://support.bitpay.com/hc/en-us/...tcoin-payment-

I'm sure you already used this... but this is how you send an email to them and any other additional information
https://help.bitpay.com/requesthelp