Originally <a href='http://www.sportsbookreview.com/forum/showthread.php?p=25741164'>posted</a> on 05/19/2016:

Have to take SBR poker for what it is: free, very sub-par poker program with rehashed "contests", extremely minimal customer service, and complete lack of interest on the site's part.

The same 3 contests are ran each time. Anyone with an issue is ignored unless they bitch about it for 2 weeks straight or constantly ask the same question for 6 months (ie adding the 9pm EST back, adding the 10am, or bringing up blatant cheating). SBR doesn't care about it. It's not worth trying to make the program better when it's a complete afterthought.

You get threads "asking" what we'd like on the weekend but then those go ignored after responses. They set up one of the two things requested that runs, maybe, sometimes half the time and completely ignore the other request.

You get questions about contests that require reposting of the question every day in the official thread for weeks on end before it's even noticed.

Then the program itself is laughable. 4 to a straight boards just bombard the tables. So much so that I know if I have a single card around what flops then I'm better off sticking around because there is a, at least, 50% chance that another card is coming right around there. You get the rubberband AI that refuses to let tournaments end quicker than usual by constantly allowing suckouts on the final table when it gets to around 6-9 players. You get the few who constantly suck out (and then bitch in the event they go 2 days without it), then you get the few who constantly get screwed. The rest of us are the in between that will go from hitting everything under the sun for a few days then missing and getting sucked out on for 2 weeks straight after.

There is variance, but it is so poorly executed that it's laughable. To even out the percentages of hands that should win SBR Poker will just let you run like a god for a few days instead of mixing it up (like what normally happens in real life). For instance JBiddy flopping 4 sets in the span of about 30 hands in the first 30 minutes of the 9pm last night. It happens for most of us, and it's why so many people constantly talk about certain players being programmed to win. Hell, I've even remarked, as I was constantly winning hands, that they picked me as the winner that tourney (which I did win)

I've learned to just take it for what it is: something to do if I'm bored. I've learned to play the software some (as sinmiedo always recommended), which means playing stupid draws that I have no business being in but will hit on here, or calling with 4 pair no kicker because half the people here will play an ace down for all their chips.

I've learned to try and stay away from certain people on the cash tables because you can get them in ahead everytime, but you're going to end up broke. I've learned that to just laugh at the suckouts, with maybe a single bitching comment at the table, and carry on because there is no correlation with skill and SBR poker success. That's not saying people who do well at SBR aren't good, but that anyone can win at bingo.