Originally <a href='http://www.sportsbookreview.com/forum/showthread.php?p=25571995'>posted</a> on 04/13/2016:

Quote Originally Posted by Grivas_Digeni View Post
In this argument, does it matter how much the line moved? Or just the direction of the move?

Would 0.25 or 1.5 point be *any* different, for the sake of the argument, than 0.5 in the 'wrong direction'? Would 0.5 on an NBA spread be any different from 0.5 on an NBA total

And also, what happens if the max bets it... and it DOESN'T MOVE AT ALL? Can this also be deemed a software/trader mistake, a 'bad line' and thus be treated as cause for cancellation at the bookmaker's sole discretion?
I bet -14 and he went to -13.5 instead of -14.5 but the rest of the market was -14. A price 0.5 off 99% of the market obviously has to be a bet. If he went to -13 or worse it's a clear cancel. On a Total if I bet ov 195 and 194.5 and 194 are still clear bets. 193.5 is close and 193 is probably a cancel. The bad line rule is for them putting up -4.5 or +14.5 when they are supposed to be -14.5. Allowing any s@!t book to cancel a bet 0.5 from the market for trader error creates a very dangerous precedent. "Trader Error" and "Bad Line" are not the same thing.

It's ridiculous that a top tier book like CRIS even allows this thread to appear for what amounts to about $350 in equity. This would never happen at Pinnacle. When an account like mine calls or emails a complaint that should be immediately be forwarded for somebody senior to handle. Not a run of the mill answer from a CS operative. Having good customer service practices is just as important as having good traders, marketing, payout procedures e.t.c

If I have a complaint with Pinny, Cris, Greek e.t.c. as a courtesy I will call/ email first and then if unhappy with their decision ask permission to post about it here. You can see from my previous posts they tend to generate mixed opinions.