Originally Posted by
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You will get help if you need it. SBR admin will assess that. I just don't think you need any help personally.
If they are insisting on the ID no matter what payout maybe they have some reason to double check it really is you. Maybe as simple as you have a new device or IP.
It's good that they are very careful with btc payouts. You would be much madder if someone got your login info and made the withdrawal without them checking properly. I'm sure you would be asking them to cover the loss the loss in that case? If so, try to look at the KYC process as something good for you.