Originally posted on 08/03/2013:

Quote Originally Posted by tblues2005 View Post
I see now since it is being operated out of CR now and that sure makes a huge difference. I think the costs have gone up to ship things out and that might be a problem until it is resolved in some way here. With Amazon being a problem I was told by that one that I send a pm to yesterday that they should have that resolved by Monday or Tuesday hopefully. I think Sam left so fast and he didn't give much time to find an alternative until you figure out another way. I kind of wish that there was a little more time then you could have made it much smoother. At least this didn't happen next month when the NFL and CFB season started it would have been a big mess.
Sam's leaving was planned and SBR was prepared for it as he has a family and didn't want to move to CR but unfortunately coincided with a major website meltdown. I'm not techie at all but obv there have been issues here this past week which not only made it impossible for non US to see their sportsbook cash in the store but for everyone to renew properly. (AHEM SBR FORUM - I'm still waiting for an apology for that or I'll keep saying I told you so.)

As far as a couple of the bigger retailers verifying SBR, it's like anything else. They operate on their own timeframes and we sadly can't do anything to change that. We faced the same problem when Aussie and NZ users started to buy ipads from the store (ie I bought two). Apple put SBR through the ringer to verify everything to make sure it wasn't some sort of money laundering/drug scheme and that was from Sam's account out of the US. And then like I said our whole pizza thing for down here went busto because even the big pizza chains gave SBR a hard time and we finally said f it. It'll get sorted. Just a pain in the ass that the server shit happened at the same time with the store migration but it'll soon be fine and back to normal. People are getting Pro renewals and can't even fill out the apps properly. That's the main priority I think right now as the other stuff is out of SBR's hands.