Their customer support cost them a 2k deposit. I had to go back to the store to cancel it. Thank goodness I did not give them the numbers for its retreival..nor was I credited it on my account.
I asked for the cashback for my losses in the casino. The idea was to play and lose and then get the ten percent reload bonus.
I ask three different people in live chat and I get four different numbers for the lossback.
I roll my eyes....I email support and get cut and paste replies of their policy. The question on how I can get four different answers in three documented live chat sessions was of course not given nor mentioned.
I tire of offshore...I will go to the windsor casino to lay a few sports wagers and play poker....