Originally posted on 12/06/2012:

I've been following the BI saga for the past few weeks and can't figure out why you guys are so surprised by the problems and bad service. BI is in bed with EZStreet who are one of the shadiest and poorly run offices in the biz. This will get a lot worse before it gets any better. If posters in a public forum are continuing to have difficulties which hurt BIs rep what do you think is happening to players who don't even know these forums exist and have no recourse? Jon made a big mistake throwing in with EZ, the whole thing smacks of desperation and the players will suffer for it.