1. #1
    bertkill
    bertkill's Avatar Become A Pro!
    Join Date: 03-01-18
    Posts: 1
    Betpoints: 24

    Olybet casino closed my account and took my winnings!!!!

    I was playing fine on this casino and then I won and went through with their verification proccessI made sure that I submitted all their reqiurements so I can get my payout.I waited for days but I got no treply about my verification status.I contacted them through emails annd live chat but there is no clear reply from them about my inquiry.I tried to login to my account and shocked to see a notification saying: Our Risk and Fraud department has locked your account for gameplay detailed analysis. You will be informed once the review has finalized and conclusions available.So I tried contacting them again and this time continuously through email and live chat.They did not notify me about locking my account!The should have pay me first before locking my account.Please help me with this!

  2. #2
    tommir99
    tommir99's Avatar Become A Pro!
    Join Date: 04-17-13
    Posts: 129
    Betpoints: 6631

    Did you ever get your money from olybet?

    They just decided to cancel my bonus without mentioning anything. They cancelled all winning bets, the reason being that they had a max bet rule 50 e per bet, which was not mentioned on the deposit or bonus page, or anywhere in the general terms or bonus terms.


  3. #3
    SBR Drew
    SBR Drew's Avatar Become A Pro!
    Join Date: 01-08-18
    Posts: 7,362
    Betpoints: 264

    Quote Originally Posted by tommir99 View Post
    Did you ever get your money from olybet?

    They just decided to cancel my bonus without mentioning anything. They cancelled all winning bets, the reason being that they had a max bet rule 50 e per bet, which was not mentioned on the deposit or bonus page, or anywhere in the general terms or bonus terms.


    Guys thanks for posting. Please fill out this complaint form and we can look into this.

    $20
    Angelman
    donation 02/17/2020


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