Originally Posted by
Krashman
ALWAYS read T&C and RULES for all bonuses you receive at each book, they can vary greatly from book to book. The questions you are asking here are answered there. Or check with customer support.
Example 1: freeplay money is GONE once you bet with it, it is removed from the account. In the example you would end with a balance of $500 and rollover completed.
Example 2: I always bet the Freeplay separately from the cash. I'm not sure you can combine them or not. You usually need to check a checkbox to indicate you want to use the freeplay funds. Most books do not indicate the amount of rollover remaining, a few do. You will want to keep track yourself. In fact, many books have rules against asking customer support if you have completed the rollover yet, they may revoke your bonus and any winnings made with it so far just for asking. So keep track! READ the T&C, read the RULES.
FREEPLAY bonus is NOT the same as a CASH bonus.
At some books, freeplays are NOT refunded in the event of a push, it is graded a loss. At other books, you can request a refund in such cases.
Freeplays often are sport or market specific. Read the T&C
Even more often, freeplays can only be used within a certain range of odds. For example on ML +200 or less.
Also, at some books the bet amount always counts towards rollover, at other books it's the lesser of the bet or win amount, other books its the lesser of the bet or TO WIN amount.
Like I said, always read the T&C