Pinnacle dispute - KHL - any advice? Did anyone bet KHL on Pinnacle today?
Hey all,
So I placed a for-fun bet on Magnatogorsk of the KHL. The bet was -113 moneyline regulation.
The game finished 2-1 in a SO (Mag won). The wager was graded as a LOSS. I was surprised, since it was a ML regulation bet, and hence should have been a PUSH. Pinnacle normally offers the -1/2 for a win in regulation, as in the NHL.
When I contacted customer support they initially said that the bet was regulation, which is why I lost. I countered that any ML bet in hockey in regulation is a push if teams are tied after 60 minutes. I mentioned that no draw option was available.
Customer support then countered saying
"Dear Client,
If there is a draw option offered and the result is a draw, all wagers placed on either side will be graded as a loss.
Kind regards,
Customer Service Department
Pinnacle Sports"
Honestly, I don't recall there being a draw option. And, EVEN IF THERE WAS, a ML bet should have pushed. Otherwise, it's not consistent with all of Pinnacle's other hockey bets.
Any advice? Is this worth filing a dispute or am I in the wrong here??? Does anyone remember if Pinnacle offers draw options in the KHL?