1. #36
    lt56
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    They gave you a 1 time courtesy and allowed you to cancel a previous mistake you made betting. If they keep letting you switch bets; you won't learn from your mistakes. Bet more on your team to offset your mistake. If you have no money left and it means this much to you, then send more money in. But don't trash 5Dimes with bogus title to post just cause you make mistakes

  2. #37
    BernardMadoff
    Sam Hurd +3000
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    Quote Originally Posted by lt56 View Post
    They gave you a 1 time courtesy and allowed you to cancel a previous mistake you made betting. If they keep letting you switch bets; you won't learn from your mistakes. Bet more on your team to offset your mistake. If you have no money left and it means this much to you, then send more money in. But don't trash 5Dimes with bogus title to post just cause you make mistakes
    But they are bullish when it comes to stuff like this and even when they make mistakes. Ive alerted them to so many of their line mistakes and theyve had to correct them. But when I made a bet on a line mistake it was very hard to get that bet cancelled, so I dont help them out anymore, I bet the mistake theyve made and get paid for it.

  3. #38
    hankcream
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    Just like the Arizona/ OSU game last night, your mistake under will cover and you will gladly accept the gift

  4. #39
    I am Happy
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    hahaah your thread is pathetic.... wow, spent time reading this.... funny... 5dimes isn't the joke, you are.

  5. #40
    QuantumLeap
    Let's go, Brandon!
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    5dimes is the joke. Think of all the money they lose because of bad customer service. Yeah, real good business model there.
    Points Awarded:

    VegasLeak gave QuantumLeap 1 SBR Point(s) for this post.


  6. #41
    tatommack
    cowboys make the playoffs
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    No book will cancel ur bet ur fault bro. Don't hate on one of the few books that are good

  7. #42
    Sawyer
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    Why 5Dimes is a joke? Because you made a mistake and picked a wrong bet? There's a confirmation screen after all. If it's your fault, how you can blame the bookie?

    It's not the end of world btw. All you need to do is to pick the other side, yes you will pay some juice but you gotta pay the price.

  8. #43
    FindTheLock
    ...
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    I don't care if customer service curses me out as long as they pay on time and give the best odds. All Bets are final once you type that password and send it in.

  9. #44
    physed
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    Anyone that thinks 5Dimes is a joke is a JOKE
    Nomination(s):
    This post was nominated 2 times . To view the nominated thread please click here. People who nominated: Nats' Fan, and warriorfan707

  10. #45
    DirkDiggs
    Clippers ML!
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    ^^^Exactly

  11. #46
    soxwin1917
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    Quote Originally Posted by physed View Post
    Anyone that thinks 5Dimes is a joke is a JOKE
    That's deep.

  12. #47
    teaserpleaser
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    Why are they so slow to grade Bama? 5Dimes was 5 min grading tops last season

  13. #48
    sportscash
    See ya SBR
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    Yeah i have never expected a bookie to cancel a bet. Its stated in there rules. Just let it ride and learn from the mistake. Everything happens for a reason

  14. #49
    teaserpleaser
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    5Dimes still stunned that texas ml cashed... Havent graded yet lol

  15. #50
    KiDBaZkiT
    September 2021 POTM
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    I agree. I dont know why everyone like em so much. They have messed up so many of my deposits it is unreal, i thought the hard thing was getting a payout. Missed so many winning plays cause of them dicking me around. I actually saw a dealer on the live Black Jack take a card from the back of the deck that jus happened to ba an ace. U can see cause the cards are gigantic and she looked all worried cause you could tell the feed was supposed to cut out and they knew it didnt, no joke.

  16. #51
    TheMoneyShot
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    Remarkable the people who place wagers with REAL money... and even have to enter a password to confirm it. And then want it change. You shouldn't be gambling then.

  17. #52
    MTek
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    S*it happens especially on a computer...same thing happened to me last week, Heritage wouldn't change it so I had to cover it with the other side and pay the juice.

    I dont know why there's a page to click on to "verify" your wager after you place it, if customer service wont change it after you discover your error

  18. #53
    Powderguy
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    Make it so you have to type in your password to confirm it, then you really won't have a problem.... ridiculous thread title

  19. #54
    tjm313
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    lost 540 over 2 days playing Blackjack at 5 dimes casinio...It seemed every time I would have 20 they dealer would pull a magic card for 21....feel like I got raped....additionally found out that that 21% rebate on casino losses is by request only, and since I did not request this promotion I dont get jack for my losses....hey 5 dimes why have a promotion you advertise on your web site that you have to put in request for?? sportbook I rate an A but the casino is a D!!

  20. #55
    Gene24
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    I must have never talked to one of the reps that you guys talk to because I can honestly say noone has ever been like this toward me yet and I have been playing there for awhile. Maybe they are new and I have not had the pleasure of dealing with them yet but i never sensed attitude from anyone from them.

  21. #56
    JassieJames
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    Never play their casino. It is so fixed it isn't funny. I played their casino a few years ago and was bent over and screwed.

  22. #57
    stevenash
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    Quote Originally Posted by tjm313 View Post
    lost 540 over 2 days playing Blackjack at 5 dimes casinio...It seemed every time I would have 20 they dealer would pull a magic card for 21....feel like I got raped....additionally found out that that 21% rebate on casino losses is by request only, and since I did not request this promotion I dont get jack for my losses....hey 5 dimes why have a promotion you advertise on your web site that you have to put in request for?? sportbook I rate an A but the casino is a D!!

    Who ever plays blackjack in an online casino deserves what they get.

    Sorry if that sounds harsh dude, but there's like a gazillion horror stories out here in forumville about online casinos.

  23. #58
    815Sox
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    Quote Originally Posted by MTek View Post
    I dont know why there's a page to click on to "verify" your wager after you place it, if customer service wont change it after you discover your error
    That would be so you can double check that the bet you are placing is correct.

  24. #59
    VegasLeak
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    5Dimes has become arrogant and pretentious and has the least friendly staff in the industry.

    The ratings of these books is fluid, too many of you guys accept that a A+ book is always going to be A+... 5dimes has been in a decline in their CS department for a while. I was an affiliate of 5dimes before and I cannot count the number of complaints my clients had with them. I would not recommend them to anyone today. I don't support any business that treats its customers the way that they do.

    I hope Hooke takes his money and never plays there again. Players deserve more respect.

  25. #60
    stevenash
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    ^
    Funny, I've been with 5D for years, Tony has been respectful to me every time I've needed him (maybe 8 times in 8 years)

    Latest example was I gave out an all star game prop on these boards that many tailed and played at 5D.

    Long story short, the prop (winner) was graded by accident a loser, I called CS, got Tony, he straightened it out in minutes, with courtesy and respect, all the posters here got paid within the hour.

    Feeling I get here is a lot of posters who have a beef with a graded wager, whatever, start off the communication combative and with an attitude.

    I get paid from 5D quicker than my other three 'a' rated books I have.

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