1. #1
    makaveli66
    makaveli66's Avatar Become A Pro!
    Join Date: 03-13-10
    Posts: 1,826
    Betpoints: 18

    Immediate Problem with Slotnuts.com

    It's just a $100 no deposit issue, but to me that's evidence right away of whether a casino can be trusted. Here's the conversation I had in live chat before they terminated it:

    Chat Transcript
    info: Please wait for a site operator to respond.
    info: You are now chatting with 'Jeremiah'
    Jeremiah: Hello. How may I assist you?
    Rey: Hi. I just redeemed a coupon that was supposed to have a 30X roll over. Why does it say that the play through is $10,000 in the cashier when it should be only $3,000?
    Jeremiah: let me check that for you.
    Jeremiah: May I have your log in I.D. or your username, and the casino site you are playing in please?
    info: Your chat transcript will be sent to wutangxxx@yahoo.com at the end of your chat.
    Rey: makaveli66
    Rey: slotnuts.com
    Jeremiah: Kindly stay on hold while I am checking your account.
    Rey: ok.
    Jeremiah: upon checking your account it shows here that you are playing with a bonus SNHUN and please be advise that it has a play through of 100x not 30x
    Jeremiah: that is why the total bets needed is $10,000 total bets
    Rey: No, it says 30X on your site in the small print. It also says 30X in the email I received.
    Rey: First page that I went to on your site it said 30x
    Rey: Why does it change once I sign up?
    Jeremiah: I will check it in our website just a moment please
    Jeremiah: may I know which part of the website you seen it?
    Rey: http://www.slotnuts.com/play100
    Jeremiah: I will take note of that sir because I also see the 30x maybe its a typo error, but I will make a report regarding this and rest assured that it will be escalated to the management, but for now what I have here in our system is the 100x playthrough
    Rey: It says 30x. You should have to stick by that. Not fair that once someone signs up you say it's a typo or an error and change it to 100.
    Rey: How do I know if other things I read in the site's fine print isn't a typo or an error also? Makes me not trust the site.
    Jeremiah: we do apologize for that, and that is why I will make a report with regards to this one and rest assured that it will be forwarded to the management
    Rey: So is it 30x or what?

  2. #2
    Buster Cherry
    Buster Cherry's Avatar Become A Pro!
    Join Date: 01-18-13
    Posts: 59

    They did the same thing to me

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