info: Please wait for a site operator to respond.
info: You are now chatting with 'Jeremiah'
Jeremiah: Hello. How may I assist you?
Rey: Hi. I just redeemed a coupon that was supposed to have a 30X roll over. Why does it say that the play through is $10,000 in the cashier when it should be only $3,000?
Jeremiah: let me check that for you.
Jeremiah: May I have your log in I.D. or your username, and the casino site you are playing in please?
info: Your chat transcript will be sent to wutangxxx@yahoo.com at the end of your chat.
Rey: makaveli66
Rey: slotnuts.com
Jeremiah: Kindly stay on hold while I am checking your account.
Rey: ok.
Jeremiah: upon checking your account it shows here that you are playing with a bonus SNHUN and please be advise that it has a play through of 100x not 30x
Jeremiah: that is why the total bets needed is $10,000 total bets
Rey: No, it says 30X on your site in the small print. It also says 30X in the email I received.
Rey: First page that I went to on your site it said 30x
Rey: Why does it change once I sign up?
Jeremiah: I will check it in our website just a moment please
Jeremiah: may I know which part of the website you seen it?
Rey: http://www.slotnuts.com/play100
Jeremiah: I will take note of that sir because I also see the 30x maybe its a typo error, but I will make a report regarding this and rest assured that it will be escalated to the management, but for now what I have here in our system is the 100x playthrough
Rey: It says 30x. You should have to stick by that. Not fair that once someone signs up you say it's a typo or an error and change it to 100.
Rey: How do I know if other things I read in the site's fine print isn't a typo or an error also? Makes me not trust the site.
Jeremiah: we do apologize for that, and that is why I will make a report with regards to this one and rest assured that it will be forwarded to the management
Rey: So is it 30x or what? |