Originally Posted by
TheLuckyS7ven
For those of you that think Bookmaker is solid, I used to be one of you. I was scammed out of $1,600 and basically told "it's not their problem". I had used Bookmaker for years. I had a very secure password (apple generated 24 character or something), but someone must have hacked their database and stole customer's info.
Heres the scam I was able to uncover: the hacker gets people's login. This usually happens right after a deposit is made on your end. The hacker then changes your password, wagers the amount needed to clear withdrawal procedures, and withdrawals all your money via crypto. Usually while you're asleep because they're on the other side of the world.
I made a deposit to bet on the Super Bowl. I woke up the next day to see I had pennies in my account. Not only did they withdraw all my money, I had a credit card linked on file. (my fault, I know, but I thought I was secure) So they deposited even more money, maxing out my credit card. Once I pieced all of this together, I filed a credit card dispute for all the deposits the hacker made. The credit card company gave me my money back. I heard nothing from Bookmaker, nobody reached out about anything. My account was open, with $0.00 in it. That was it for a while.
A few months later, I made a deposit for another big game. I woke up the next day to see my account once again with pennies in it. I immediately contacted "support" (what a joke) just to find out Bookmaker themselves had simply taken the money out of my account. They claimed I owed them money. I explained the whole situation to them and they told me "to talk to my bank." My bank had absolutely nothing to do with anything, but they didn't care.
First, bookmaker's security is horrible. They got hacked in some way, had no idea, and didn't care after being told about it multiple times. I lost about $1,200 at first, got refunded roughly $1,200. All is fine so far. Then months later when I make a new deposit of $1,600 for another bet, Bookmaker takes it and tells me to f**k off. The hacker/scammer gets away with over $4,500. Bookmaker gets $1,600 back. And the customer who did nothing wrong loses $1,600.
If I knew a good lawyer that would take the case, I'd sue the f**k out of those clowns. They will never get my business ever again.