1. #1
    himjain2
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    Asianconnect not processing deposit

    It has been more than 20 hours now since I made a deposit to ac88 website. The deposit shows up as confirmed on AMS but hasnt been added to my account. Chat reps tell me that there is a technical issue for bitcoin transactions due to which they are unable to process the deposit. They can't even return my deposit at the moment.

    I have never had issues in last 2 yrs with them. Anybody else having this issue with AC88 currently?

  2. #2
    jjgold
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    I gave up brokers

    Too erratic

    Zero regulation

  3. #3
    thespeculator
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    Quote Originally Posted by himjain2 View Post
    It has been more than 20 hours now since I made a deposit to ac88 website. The deposit shows up as confirmed on AMS but hasnt been added to my account. Chat reps tell me that there is a technical issue for bitcoin transactions due to which they are unable to process the deposit. They can't even return my deposit at the moment.

    I have never had issues in last 2 yrs with them. Anybody else having this issue with AC88 currently?
    it has been like for 3 days now. They said deposits were fixed . Withdrawals are still down . Not sure what the issue is

  4. #4
    himjain2
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    Interesting they would say deposits are fixed.. They havent yet processed my deposit. And its really frustrating. x-(

  5. #5
    thespeculator
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    Quote Originally Posted by himjain2 View Post
    Interesting they would say deposits are fixed.. They havent yet processed my deposit. And its really frustrating. x-(
    no doubt it is frustrating. This happened back in august also for about 3or 4 days. They will pay you eventually, but no wants there funds in limbo

  6. #6
    ShanghaiBeijing1
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    Same situation for me. Frustrating given that they knew they were having issues but still decided to allow deposits. Hopefully they clear this up soon.

  7. #7
    tsty
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    asianconnect , bitcoin issues?

    anyone else experiencing this bs

  8. #8
    LAbra2k
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    yes...they cant give an answer for how long.

  9. #9
    tsty
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    yeh apparently a btc issue lol and their technical team is trying to fix

    not sure what needs to be fixed but o well

    2nd time i get burnt but lucky i use multiple brokers so not too bad

  10. #10
    PunterLog
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    Has happened a few times to me in the last few months.

    The issue usually gets sorted in a few hours.

  11. #11
    ShanghaiBeijing1
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    This was resolved for me today.

  12. #12
    himjain2
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    Yeah deposit was processed today for me as well.

  13. #13
    DoctorStrong
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    do they take US players?

  14. #14
    hustledouble
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    Quote Originally Posted by DoctorStrong View Post
    do they take US players?
    Don't ask don't tell sort of situation

  15. #15
    QuantumLeap
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    Happening to me again now too. This happened when I deposited late night US time. By morning the deposit went through.

    Today I deposited late afternoon. Now in the evening it's not deposited. Their customer service keeps saying "try again later". Then I go into chat and they ask for bitcoin hash number then deposit address another time. Then they say wait a little more.

    I'll wait until morning. If it's not there I'll go with another shop. Plenty of other places to bet that are more reliable in getting a deposit down.

  16. #16
    Tyler S
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    I've heard lots of crazy/shady things about asianconnect88. Even though I know it's basically pinnacle v2.

    I don't know. Never really tried.

  17. #17
    hustledouble
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    Quote Originally Posted by Tyler S View Post
    I've heard lots of crazy/shady things about asianconnect88. Even though I know it's basically pinnacle v2.

    I don't know. Never really tried.
    I played there through the end of CFB and then cashed out because it's a little tedious to VPN in and there are actually better stateside facing offshores for NBA pricing which is primarily what I move after College Football ends. Anyway, I didn't really have any issue with them and gave them quite a bit of action. Most of my anxiety with them just came from reading negative threads and concern trolling on the forums. I think they're fine. Like any outlaw outfit do your homework and manage your liability. If you need Pinny they were a good option for me.

    Edit: Edited to add, their KYC process changed in the middle of my time there and seems logically inconsistent, but they verified me after about a week so whatever

  18. #18
    Poisec
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    The way they process Bitcoin withdrawals is terrible IMO. I recently withdrew a big amount (3000 euros) and as soon as you request the withdrawal from your AC account, the amount in Bitcoin is locked in (I asked the chat and they said that).

    So I had a withdrawal of 0.375 Bitcoin locked in for 6 hours, because they had to get in touch with Orbitx to check all my bets before processing the withdrawal. That's 6 hours of possible price fluctuation of Bitcoin.

    Luckily Bitcoin price went up and I won an additional 25 euros. Could be disastrous though, a few weeks ago Bitcoin price went from 9000 to 8600 within an hour.

  19. #19
    QuantumLeap
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    Quote Originally Posted by Poisec View Post
    The way they process Bitcoin withdrawals is terrible IMO. I recently withdrew a big amount (3000 euros) and as soon as you request the withdrawal from your AC account, the amount in Bitcoin is locked in (I asked the chat and they said that).

    So I had a withdrawal of 0.375 Bitcoin locked in for 6 hours, because they had to get in touch with Orbitx to check all my bets before processing the withdrawal. That's 6 hours of possible price fluctuation of Bitcoin.

    Luckily Bitcoin price went up and I won an additional 25 euros. Could be disastrous though, a few weeks ago Bitcoin price went from 9000 to 8600 within an hour.
    I posted in a thread over a year ago how I went to deposit and the customer service guy gave me a bitcoin price. So in less than a minute I said OK I'll deposit for that amount and he said the price changed. So I said OK, that's possible so I agreed to that price and less than a minute later he said it changed again (to their benefit).

    Now the price is locked in for something like 30 minutes to prevent that. I wonder if they had too many people complain. They should do the same for withdrawals.

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