Perhaps I could word things better but I'm trying to dissuade people from using Quadriga and by doing so saving themselves plenty of stress and hassle.
Yes at one time they were as solid as could be but that is not the case right now, they are having problems paying out, both bitcoin and fiat withdrawals are slow, very slow (4 days to withdraw BTC reported many times). There are a few other exchanges for Canadians and also the service I keep mentioning and Canadians would be better off using them instead of Quadriga.
There are TWO bitcoin exchanges that Canadians should avoid currently, QuadrigaCX and ezBTC.
ezBTC is a straight up ponzi scam.
Quadriga is still accepting deposits but not processing payouts.