1. #1
    Mi_t_is
    Mi_t_is's Avatar Become A Pro!
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    Cloudbet - suspended account - SCAM ALERT

    Hello do you also banned at cloudbet? I bet trough Nederland private VPN with my own dedicated unique IP. Cloudbet may restrict also other players like this. Be carefull, i was betting there for a year with no problem.

    Hi,

    Your account is blocked while we conduct a betting integrity investigation. Please note that this process can take up to 6 months.


    To aid in our investigation, we require the following information. Please provide KYC information. Please send scans of:

    - a passport or other government identity card
    - proof of address (only bank statements and government utilities from the past 3 months will be accepted)
    - a picture of yourself holding these documents


    Cloudbet security


    Last edited by Mi_t_is; 09-14-18 at 03:58 PM.

  2. #2
    Mi_t_is
    Mi_t_is's Avatar Become A Pro!
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    Does anybody have the same experience with cloudbet?

  3. #3
    qsgsg
    qsgsg's Avatar Become A Pro!
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    Did u utilise any bonus offer?

  4. #4
    Mi_t_is
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    No, maybe deposit 100% bonus, but not sure. I didnt bet any fixed odds, i dont know of any fixed match, i bet match which i choose depends on my own betting experience.




    Thank you for contacting Cloudbet support.

    This is an investigation in respect of betting events that are suspected of being fixed.

    As previously advised, the investigation can take up to six months.

    Cloudbet will contact you accordingly when the investigation is complete.

    Should you have any further questions please don't hesitate to ask.

    Kind regards,
    Last edited by Mi_t_is; 09-14-18 at 03:45 AM.

  5. #5
    Optional
    Optional's Avatar Moderator
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    What was the bet?

  6. #6
    JoeCool20
    SBR Poker is ALL Freakin Wild Donk Luck!
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    "Betting fixed events." LOL What are they saying was "fixed"??

  7. #7
    Mi_t_is
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    - i asked what was that bet, it looks like they are the same type of scam as anonibet

    Thank you for contacting Cloudbet support.
    As I have advised earlier, the account is being suspended until our investigation comes to a close.
    We will not be discussing this matter further at this present moment in time.
    As requested in our previous email, can you kindly sent us the KYC we kindly requested from you.
    Should you have any further questions please don't hesitate to ask.
    Kind regards,
    Jack
    Cloudbet support team
    Last edited by Mi_t_is; 09-14-18 at 04:01 PM.

  8. #8
    rangerz2478
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    What type of events were you betting on? Pregame or live and what sports?

  9. #9
    Mi_t_is
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    pregame, all types of sports. I didnt bet live bets. I usually bet bets which odd will drop till the match start.

  10. #10
    Optional
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    Quote Originally Posted by Mi_t_is View Post
    - i asked what was that bet, it looks like they are the same type of scam as anonibet

    Thank you for contacting Cloudbet support.
    As I have advised earlier, the account is being suspended until our investigation comes to a close.
    We will not be discussing this matter further at this present moment in time.
    As requested in our previous email, can you kindly sent us the KYC we kindly requested from you.
    Should you have any further questions please don't hesitate to ask.
    Kind regards,
    Jack
    Cloudbet support team
    I haven't heard of Cloudbet being involved in this before, but it's annoyingly common for Euro licensed books to refer suspicious betting patterns to ESSA, which regularly takes 6-12 months to complete investigations. (and then release everyone's money almost every time at the end)

  11. #11
    Mi_t_is
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    i dont know why they want documents in case of investigation.

  12. #12
    Vadym
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    OFFICIAL EMAIL from Montenegro authorities:


    "Što se tiče priređivača E-Gambling Montenegro DOO, koncesija za priređivanje igara putem interneta ovom društvu je oduzeta 30.06.2017. godine, a Ugovor o koncesiji za priređivanje putem automata ovom privrednom društvu istekao je dana 04.02.2018. godine i nije produžen."


    Translation to English:

    "As for the E-Gambling Montenegro LLC organizer, the concession for Internet games to this company was seized on June 30, 2017. On the 4th of February, 2018, the Concession Agreement for automated automation was expired. It is not extended."


    CLOUDBET.COM HAS NO LICENSE!

    Should be C- rated. Pure scum IMHO

  13. #13
    Mi_t_is
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    i have new experience, they randomly ban your account and ask for ID, ID next to your head, verify address.

  14. #14
    nyyanks773
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    They are banning accounts using VPN and asking for KYC from people who they know are outside their jurisdictions, check bitcointalk forum

  15. #15
    littlekona
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    You are not first that cloudbet has done too...Bottom line don’t use books that specify exclude your country...even with vpn why risk as cloudbet was never that great odds wise... Betcoin, Fairlay, Nitrogen or AC88 (btc/euro) I’d recommend

  16. #16
    Mi_t_is
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    its pretty funny what they want:
    1. id with clear photo all 4 corners
    2. verify identity document not longer than 3 months
    3. selfie with ID, but whats funny you must have written "cloudbet" and "actualdate" on your hand.

    thats funny, also as they want to confirm that they have license and they want to solve your problems via official account "cloudbet" on this forum.

  17. #17
    cashin81
    hvob
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    Quote Originally Posted by Mi_t_is View Post
    its pretty funny what they want:
    1. id with clear photo all 4 corners
    2. verify identity document not longer than 3 months
    3. selfie with ID, but whats funny you must have written "cloudbet" and "actualdate" on your hand.

    thats funny, also as they want to confirm that they have license and they want to solve your problems via official account "cloudbet" on this forum.
    lol on your hand.

  18. #18
    virtozo
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    I think it's by your hand. some stupid bitcoin exchanges have same KYC. you have to write on a piece of paper the company name and date.

  19. #19
    cashin81
    hvob
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    Quote Originally Posted by virtozo View Post
    I think it's by your hand. some stupid bitcoin exchanges have same KYC. you have to write on a piece of paper the company name and date.
    oh lol, that makes more sense. haha

  20. #20
    GTOGoat
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    Six months seems a little strong to complete the review

  21. #21
    PharaohUB
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    Quote Originally Posted by virtozo View Post
    I think it's by your hand. some stupid bitcoin exchanges have same KYC. you have to write on a piece of paper the company name and date.
    I really hope he sent it in written on his hand.

  22. #22
    raiders72001
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    Quote Originally Posted by littlekona View Post
    You are not first that cloudbet has done too...Bottom line don’t use books that specify exclude your country...even with vpn why risk as cloudbet was never that great odds wise... Betcoin, Fairlay, Nitrogen or AC88 (btc/euro) I’d recommend
    Good post.

  23. #23
    Okocha
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    Any updade

  24. #24
    TennisAceE
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    Well, I wish you very good luck in getting your account back.
    Unfortunately, Cloudbet is notorious for these types of things.

  25. #25
    sinn
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    Why do they have a rating of B ?, I think start playing there.

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