I started using nitrogen about a week ago and I fell in love with this book due to the fast payouts. However i ran into an issue with NitrogenSports about an hour ago. I requested a payout and got this email.
Hello 24637,
I hope this ticket finds you well.
We are contacting you regarding your most recent withdrawal request. After a deep review from our team, we found that your location overlaps with other accounts 24637 and 20879.
We would like to remind you the following information from our rules:
Multiple Accounts.
No multiple Accounts. As detailed above under the "user accounts" section, the use of multiple accounts by the same Nitrogen user/player is considered fraudulent and is prohibited."
Based on this information your poker access has been disabled. Going forward, if you agree to use only one account, then we will unblock your account from poker on this account and we will allow your withdraws.
Please keep in mind, if we find multi-accounting activity going forward, your accounts will be blocked and the funds may be seized.
We will be expecting your reply in regards to the above assessment.
Best regards,
William
I have never used multiple accounts and it's very frustrating . All activity has been done on my cell phone. They did unlock my account and I just withdrew all my coins from there because I don't like the fact that they threatened that they can seize my funds. Like i said i have never used multiple accounts. Has anyone else ran into this issue? This is honestly ridiculous because I'm asking for i information on the other account that they claim I'm using and they refuse to give me anything. They have no phone number to call and speak to a supervisor . Any suggestions or help will be appreciated.Thanks SBR