1. 08-28-17 02:27 PM #1
    RoyBacon
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    Bitfinex withdraw issue

    I get through the process just fine with the last step being an email sent for final approval. But the email never comes.

    Of course their worlds leading horrific CS does not respond. Anyone else try a with draw there the last couple of days?
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  2. 08-28-17 05:10 PM #2
    trytrytry
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    withdraw into what? a bank account?
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  3. 08-28-17 06:00 PM #3
    RoyBacon
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    Quote Originally Posted by trytrytry View Post
    withdraw into what? a bank account?
    No, I was just trying to transfer .2 btc to my bitpay card.

    Was just reading they are hopelessly behind on help tickets. But if something is wrong with their email withdraw approval process that's really no bueno. Hard to imagine their CS could get worse but they did
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  4. 08-28-17 08:36 PM #4
    raiders72001
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    Quote Originally Posted by RoyBacon View Post
    I get through the process just fine with the last step being an email sent for final approval. But the email never comes.

    Of course their worlds leading horrific CS does not respond. Anyone else try a with draw there the last couple of days?
    I'm sure that you've done this already but just in case did you check spam?
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  5. 08-28-17 09:12 PM #5
    RoyBacon
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    Quote Originally Posted by raiders72001 View Post
    I'm sure that you've done this already but just in case did you check spam?
    Yes. Now going on 3 days. Anyone tried to transfer anything out of Bitfinex lately?
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  6. 08-28-17 09:27 PM #6
    raiders72001
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    Quote Originally Posted by RoyBacon View Post
    Yes. Now going on 3 days. Anyone tried to transfer anything out of Bitfinex lately?
    I have with no problem.
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  7. 08-28-17 11:10 PM #7
    ace7550
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    I made a transfer with bitfinex a few days ago. No problem. Try cancelling the transaction and doing it over again. If that doesn't work the next thing I would try is sending it in a different currency.
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