Hello,
I notice that ALWAYS when making a Bitcoin deposit at these books I am charged more BTC than initially listed.
For example right now I go to the cashier for a test deposit....and then I'm told for 10BTC I would get 11529.10 euro for this. Then 1 second later I click "next" and "deposit" and I'm instructed the following: "For your transaction to be successful you must send exactly 10.04534325 BTC to a certain address"
Which means I am robbed of 0.04534325 BTC for no reason....I know rates can fluctuate heavily but not in that literally 1 second in between the 2 screens. And this is not a one-off but it happens every single time...is this a robbery...or is the price listed in screen 1 always wrong? Anybody knows? And do others have this same problem too? I know it's only a 50 euro per time, but if you do a lot of Bitcoin deposits it adds up to a big amount.