1. #1
    hec4mu
    hec4mu's Avatar Become A Pro!
    Join Date: 07-25-16
    Posts: 4
    Betpoints: 942

    Betcoin.ag shady as hell.

    Hi guys,

    I'd like to share my story of how betcoin ****** me. I'm going to keep this as short and simple as period and let all the screenshots do the talking. Basically made 4 sportsbook bets that were legitimately placed and after the event has finished, MANY hours after, betcoin changed my original bets from kills/match to rounds/match.

    http://imgur.com/a/3HjMs
    Shows bets placed in both wallet transactions as well as sportsbook history.

    http://imgur.com/a/Fi8qi
    shows how they changed my original bet i made from kills/round to rounds/match. Also shows many discussions I've had with chat "support" about where betcoin is located and who they are licensed by. Correct me if I'm wrong but last time I checked Antigua and Costa Rica were not the same.

    http://imgur.com/a/FA7AT
    Support ticket created and response. Mario, in charge of the sportsbook at betcoin, states that there was a mix up of market names. That's funny because whenever I make a bet and accidentally make a wrong bet, whether it be the team, over/under, etc, there is no "oh I made a mistake, I take it back, cancel and refund my mistake."

    If there is anyone that actually knows if betcoin is licensed by WPN and how I would contact the licensing authorities or whoever I'm supposed to contact, I'd appreciate it as I would like to make a formal complaint. I'm aware nearly all bitcoin sites are unregulated. Thanks for your time.

    P.S. Also found this while I was browsing the
    http://www.sportsbookreview.com/sports-betting-news/bitcoin-betting-site-betcoin-ag-addresses-live-betting-complaint-73208/
    This has been a long time problem that was never fixed. I've been playing at betcoin for over 2 years and have had this problem for over a year with approximately 20-30 instances of this happening.
    Bascially they deduct the funds from your wallet as if you made the bet. Doesn't show up in sportsbook cleared or uncleared bets. I have to go out of my own way just to get a REFUND. They never honored my winning slips nor did they ever automatically refund me. I had to waste hours upon hours if not days to get a refund. If they ever did say anything it was that "we are working on it." I have screenshots I can upload of this "live betting bug" if needed.

    This isn't the first time that they've done shady stuff. There are multiple instances where they have graded my bets as losing bets and will only correct them AFTER I spend hours if not days contacting them and going out of my way with proof on my end. Not to mention status points not accumulating correctly. Betcoin William changing that status of bets. Sportsbook bets not showing up in uncleared bets, yet the btc is deducted from wallet transactions and betcoin not doing anything about it until yet again I have to spend hours if not days going out of my way to do what they should have done in the first place and refund me for their bugged bets. List goes on and on. I'll reiterate these problems have been on going and they say the same bot like response everytime if they say anything at all.

  2. #2
    dhristov211
    2023 year of Josh
    dhristov211's Avatar SBR PRO
    Join Date: 12-18-15
    Posts: 2,363
    Betpoints: 1553

    terrible vig % also just play nitrogen!!

  3. #3
    SBR Forum
    SBR Forum's Avatar Administrator
    Join Date: 12-02-06
    Posts: 4,551
    Betpoints: 993419

    Thanks for sharing with the board. We have been in touch with you via email from the complaint you filed.

  4. #4
    hec4mu
    hec4mu's Avatar Become A Pro!
    Join Date: 07-25-16
    Posts: 4
    Betpoints: 942

    Yes very much agreed. I moved to Nitro a while back after Betcoin continued to do shady stuff. Thanks though for the recommendation

    Quote Originally Posted by dhristov211 View Post
    terrible vig % also just play nitrogen!!

  5. #5
    littlekona
    littlekona's Avatar Become A Pro!
    Join Date: 11-19-15
    Posts: 5,218
    Betpoints: 5828

    Ive used them a few times and I like there poker.....I stopped though as I did have a few wrong graded games and found that withdrawal times where long it took over 24 hours in few cases..

  6. #6
    gochiefs913
    anxious for NFL!!
    gochiefs913's Avatar Become A Pro!
    Join Date: 08-05-16
    Posts: 16
    Betpoints: 31

    This industry is a magnet for shady players, I go with the most proven over time. Nitrogen is awesome.

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