1. #1
    Lineman
    Lineman's Avatar SBR PRO
    Join Date: 11-21-09
    Posts: 2,319
    Betpoints: 6090

    Sportsbook Issues

    Anyone else having issues?
    The Following Error Occurred:
    There was an error while processing your request. Plase Try Again later
    Also;
    At Risk: -50
    showing, don't have any open bets....???





  2. #2
    Optional
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    Join Date: 06-10-10
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    Is that the SBR Sportsbook or Racebook?
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  3. #3
    Lineman
    Lineman's Avatar SBR PRO
    Join Date: 11-21-09
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    SBR Sportsbook

  4. #4
    spider
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    Quote Originally Posted by Lineman View Post
    Anyone else having issues?
    The Following Error Occurred:
    There was an error while processing your request. Plase Try Again later
    Also;
    At Risk: -50
    showing, don't have any open bets....???




    your negative balance is coming from a freeplay that was either cancelled/postponed or was a push. office staff will correct it manually on Monday morning.

    $20
    Angelman
    donation 02/15/2021


  5. #5
    Lineman
    Lineman's Avatar SBR PRO
    Join Date: 11-21-09
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    Thanks Spider but can't place bets.....????

  6. #6
    Lineman
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    still waiting.....

  7. #7
    Optional
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    Quote Originally Posted by Lineman View Post
    still waiting.....
    Sorry about the delay. New staff member who started Monday is to handle it. Should not be too much longer.

    We're starting to get somewhere with the re-organization now and should be running smoothly before Xmas.
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  8. #8
    Lineman
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    thanks for the update Opi

  9. #9
    beerman2619
    beerman2619's Avatar Become A Pro!
    Join Date: 12-24-09
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    I have minus points as well, over 1000 free play. I get same message when trying to bet on sbr sportsbook

  10. #10
    brndg23
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    Join Date: 01-26-12
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    have not got any of my free plays for trivia or contest

    $20
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    donation 02/15/2021


  11. #11
    Optional
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    Quote Originally Posted by beerman2619 View Post
    I have minus points as well, over 1000 free play. I get same message when trying to bet on sbr sportsbook
    Keep an eye on this thread and when you see Lineman account fixed please ping me and I'll get yours done too.

    Quote Originally Posted by brndg23 View Post
    have not got any of my free plays for trivia or contest
    I know Christmas is coming... but so are your freeplays :\

    They will definitely be caught up and credited before too much longer.
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  12. #12
    brndg23
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    thanks opt

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  13. #13
    Lineman
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    no luck still.....

  14. #14
    franklee168
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    Received some freeplay points today but it doesn't match up to the trivia question wins. I guess something is better than nothing.

    $20
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  15. #15
    Optional
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    Quote Originally Posted by franklee168 View Post
    Received some freeplay points today but it doesn't match up to the trivia question wins. I guess something is better than nothing.
    New(old) staff member got on to it today. I think she got more done yesterday than new(new) staff had managed in the last week.

    When it's caught up, ping me if you think anything is wrong



    @Lineman asking again now
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  16. #16
    Vene1616
    6:1 6:0 6:2
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    I've had a similar issue since the first week of November

    https://www.sportsbookreview.com/for...thank-you.html

  17. #17
    Optional
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    Quote Originally Posted by Vene1616 View Post
    I've had a similar issue since the first week of November

    https://www.sportsbookreview.com/for...thank-you.html
    We'll get you too Vene. Shari has a call scheduled today and says she plans to try to address this issue on it.


    Anyone else with a negative sportsbook balance who sees this, please add your name here so we can fix you guys first.
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  18. #18
    franklee168
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    Quote Originally Posted by Optional View Post
    New(old) staff member got on to it today. I think she got more done yesterday than new(new) staff had managed in the last week.

    When it's caught up, ping me if you think anything is wrong



    @Lineman asking again now
    Thanks Opti. I think it's all caught up now. Hell of a job you guys are doing right now to right the ship.

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  19. #19
    Lineman
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    I am still waiting.....2 weeks now....

  20. #20
    Lineman
    Lineman's Avatar SBR PRO
    Join Date: 11-21-09
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    What am I supposed to do with all these free points?

  21. #21
    Lineman
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    Join Date: 11-21-09
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    is there anyone else with this issue? Or I am the only only one still locked out? What is it, a month now? I hope they have a way to make this right for me, like convert my free plays to betpoints......

  22. #22
    ex50warrior
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    Think Spider explained that it was probably caused by a Freeplay bet where the game was either cancelled or pushed.
    Used to happen to me fairly often during baseball season with a parlay. I would just contact Genie and she'd get it straightened out in a snap.
    Hopefully they'll get the process down and won't take so long to fix next time it happens.

  23. #23
    Napishi Na
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    anyone who has free points?

    give them to me lol please

  24. #24
    Optional
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    Quote Originally Posted by Lineman View Post
    is there anyone else with this issue? Or I am the only only one still locked out? What is it, a month now? I hope they have a way to make this right for me, like convert my free plays to betpoints......
    Sorry, this is embarrassing to take so long. But I don't have an answer for you still for now.
    175 pts

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    SBR TRIVIA WINNER 11/29/2021

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