1. 07-28-21 06:43 AM #1
    RudyRuetigger
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    MODS: Need help in SBR BOOK

    used my trivia freeplay (175) yesterday on a parlay


    one game in the parlay was tor/bos which was rained out


    now my "at risk" is -175
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  2. 07-29-21 12:24 PM #2
    RudyRuetigger
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    still need help with this


    at risk is -175 from trivia


    if you look at my balance when logged in it says 175.98


    should only be 0.98
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  3. 07-29-21 12:55 PM #3
    SBR Genie
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    I just read this thread Rudy. Sorry for the delay. Your account should be fixed now.
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  4. 08-31-21 05:19 PM #4
    cincinnatikid513
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    placed a free play on the reds cards game this morning now it got postponed free play graded as a loss, seems totally unfair to lose a free play when game not even played i get the tying thing don't bet on totals with even numbers or soccer bets that can tie but a game that is not even played due to weather cmon


    Ticket #: 4818137
    Aug 31 06:40 PM    		 MLB STRAIGHT BET (FP)
    [902] CIN -1½+120
    ( ACTION / ACTION )    		 0.00 / 210.00 0.00 NO BET
    N/A CANCEL    		 08/31/2021 12:43 PM
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  5. 08-31-21 06:04 PM #5
    spider
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    Quote Originally Posted by cincinnatikid513 View Post
    placed a free play on the reds cards game this morning now it got postponed free play graded as a loss, seems totally unfair to lose a free play when game not even played i get the tying thing don't bet on totals with even numbers or soccer bets that can tie but a game that is not even played due to weather cmon


    Ticket #: 4818137
    Aug 31 06:40 PM    		 MLB STRAIGHT BET (FP)
    [902] CIN -1½+120
    ( ACTION / ACTION )    		 0.00 / 210.00 0.00 NO BET
    N/A CANCEL    		 08/31/2021 12:43 PM
    freeplay postponements/cancellations have to be credited manually. Genie will take care of it tomorrow.
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  6. 08-31-21 06:39 PM #6
    cincinnatikid513
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    yes genie fixed it


    sbr genie is top notch
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  7. 09-01-21 11:49 AM #7
    SBR Genie
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    Quote Originally Posted by cincinnatikid513 View Post
    yes genie fixed it


    sbr genie is top notch
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