1. #1
    tabletka
    tabletka's Avatar SBR PRO
    Join Date: 01-15-12
    Posts: 133
    Betpoints: 60

    SBR store order issue

    2 months and a half the order was placed. Never heard anything since.

    Wouldn't it be great to have some transparency why such a delay?

    Order ID: #43987 Status: Ordered
    Date Added: 5/2/2021 1:05:35 AM Total: 1500 points View
    Products: 1

    Thank you in advance for addresssing this.

  2. #2
    Enkhbat
    Enkhbat's Avatar SBR PRO
    Join Date: 04-18-11
    Posts: 2,329
    Betpoints: 25090

    What did you order?

    $20
    Angelman
    donation 02/15/2021


  3. #3
    yahoonino
    yahoonino's Avatar SBR PRO
    Join Date: 08-10-07
    Posts: 2,223
    Betpoints: 29

    wow ,,sbr what goin on,,,,????????

    $20
    Angelman
    donation 02/15/2021


  4. #4
    DreaAngie
    DreaAngie's Avatar Become A Pro!
    Join Date: 08-18-19
    Posts: 42
    Betpoints: 25

    There's another thread in here where another Pro has been waiting on an order of BTC for weeks now. I would like any updates before I decide to turn Pro. I know I'm only one person and that my Pro membership wouldn't make or break anything, but we all deserve some answers here.

  5. #5
    Alan Aktion
    Alan Aktion's Avatar SBR PRO
    Join Date: 12-13-17
    Posts: 89
    Betpoints: 7234

    Genie can reply to other posts in other threads with no problem about minor instances but when it comes to the SBR store there's silence. They have no resources to pay anybody at this point. I feel sorry for them. Time to move in a different direction.
    Last edited by spider; 07-20-21 at 04:52 PM.

  6. #6
    DreaAngie
    DreaAngie's Avatar Become A Pro!
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    Quote Originally Posted by Alan Aktion View Post
    Genie can reply to other posts in other threads with no problem about minor instances but when it comes to the SBR store there's silence. They have no resources to pay anybody at this point. I feel sorry for them. Time to move in a different direction.
    Yeah exactly. If they can't fulfill Pro's orders and are in financial trouble; they should let us all know so that we can fulfill our needs elsewhere. No point in beating around the bush.

  7. #7
    blankoblanco
    blankoblanco's Avatar SBR PRO
    Join Date: 11-18-11
    Posts: 2,759
    Betpoints: 13628

    Fwiw, there are people who got orders from June fulfilled while others from May or earlier were still waiting. So, it appears to be unfortunately haphazard and disorganized for some reason, but it's not as if they haven't actually paid out in months

    If you can cancel an old order and resubmit it, I'd maybe try that

    $20
    Angelman
    donation 02/15/2021


  8. #8
    cala56
    cala56's Avatar SBR PRO
    Join Date: 02-25-10
    Posts: 3,854
    Betpoints: 24

    I Have an order from may 18
    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 07/22/2021


  9. #9
    Lex_icon
    Lex_icon's Avatar SBR PRO
    Join Date: 04-29-14
    Posts: 1,792
    Betpoints: 3411

    Quote Originally Posted by blankoblanco View Post
    Fwiw, there are people who got orders from June fulfilled while others from May or earlier were still waiting. So, it appears to be unfortunately haphazard and disorganized for some reason, but it's not as if they haven't actually paid out in months

    If you can cancel an old order and resubmit it, I'd maybe try that
    I've pending orders for almost every single Month since February.

    Order ID: #44166Status: Ordered
    Date Added: 7/12/2021 9:22:41 AM Total: 1500 points View
    Products: 1
    Order ID: #44052Status: Ordered
    Date Added: 5/26/2021 8:17:46 AM Total: 3000 points View
    Products: 1
    Order ID: #43995Status: Ordered
    Date Added: 5/5/2021 9:31:28 AM Total: 1500 points View
    Products: 1
    Order ID: #43810Status: Ordered
    Date Added: 3/24/2021 10:39:19 PM Total: 3000 points View
    Products: 1
    Order ID: #43722Status: Ordered
    Date Added: 2/27/2021 8:16:22 AM Total: 3000 points View

  10. #10
    DreaAngie
    DreaAngie's Avatar Become A Pro!
    Join Date: 08-18-19
    Posts: 42
    Betpoints: 25


  11. #11
    Alan Aktion
    Alan Aktion's Avatar SBR PRO
    Join Date: 12-13-17
    Posts: 89
    Betpoints: 7234

    That's disgusting man. I could've put in at least 2 more BTC orders since the one that hasn't been filled but what's the point? Looks like the majority of the Pros they're neglecting are the ones that can actually make $$$. These bet points are useless if you can't get anything for them.

  12. #12
    msutter
    msutter's Avatar SBR PRO
    Join Date: 03-14-07
    Posts: 1,063
    Betpoints: 247

    Still waiting on my $100 bitcoin purchase for two weeks as well. Had no idea SBR was having issues. Been a couple years since I've ordered anything. Back in the day orders were fulfilled within a few days. Hope everything is alright financially with SBR

    Order ID: #44158
    Status: Ordered
    Date Added: 7/10/2021 5:43:14 AM Total: 2667 points View
    Products: 1


  13. #13
    USCPHILLYGUY
    HORSES MODERATOR
    USCPHILLYGUY's Avatar SBR PRO
    Join Date: 12-15-12
    Posts: 19,561
    Betpoints: 10104

    Won Bitcoin in the NHL Contest. Sent Genie address on the 8th. Received on the 23rd

    Thanks Genie and SBR.

    SBR Bash
    Punta Cana
    Attendee 2/4/2017


  14. #14
    Alan Aktion
    Alan Aktion's Avatar SBR PRO
    Join Date: 12-13-17
    Posts: 89
    Betpoints: 7234

    Thanks for the info. If that doesn't sum up everything not sure what does. If you're a moderator and/or liked by Genie you can have a piece of our very limited resources. When a "business" runs like you're in Junior High School it's time to laugh out loud then do business elsewhere.

  15. #15
    DreaAngie
    DreaAngie's Avatar Become A Pro!
    Join Date: 08-18-19
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    Betpoints: 25

    That's what it looks like. Even though $100 isn't nothing; I'm glad I didn't waist it turning pro.

  16. #16
    USCPHILLYGUY
    HORSES MODERATOR
    USCPHILLYGUY's Avatar SBR PRO
    Join Date: 12-15-12
    Posts: 19,561
    Betpoints: 10104

    Wasn’t trying to rub it in anyone’s face. Assumed 2 weeks was the “norm” for Bitcoin orders. No clue what’s happening for for international PROS.

    In the end I’d just be patient and maybe Email Genie after a few weeks. After all, it’s free money anyway.

    SBR Bash
    Punta Cana
    Attendee 2/4/2017


  17. #17
    cala56
    cala56's Avatar SBR PRO
    Join Date: 02-25-10
    Posts: 3,854
    Betpoints: 24

    Quote Originally Posted by DreaAngie View Post
    That's what it looks like. Even though $100 isn't nothing; I'm glad I didn't waist it turning pro.
    Im waiting since May 15 for 100 dollars, but yes is free money, in eleven years with sbr i never had any problem. I would recommend to you going pro.
    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 07/22/2021


  18. #18
    leovegas
    leovegas's Avatar SBR PRO
    Join Date: 09-03-17
    Posts: 2,250
    Betpoints: 2447

    3 months exactly is my wait for Pinnacle cash. Never had to wait nearly this long, must be a sizeable backlog of orders...
    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 07/26/2021


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