1. #1
    Djohns04
    Djohns04's Avatar SBR PRO
    Join Date: 10-18-10
    Posts: 325
    Betpoints: 24

    Is anyone getting their SBR Store Order?

    Ordered $100 BetCris cash on June 3rd, marked complete on June 17th..2 months and 10 days after ordering and I haven't received anything.. Messaged SBRGenie about a month ago, no response. Messaged SBRForum 2 days ago, no response..I'm pretty patient but when it says 14 days and 2 months later you have nothing and can't get a response, it's a little frustrating to say the least. Anyone else having this kind of difficulty ?

    Order - 42804... please help

  2. #2
    SBR Genie
    SBR Genie's Avatar Moderator
    Join Date: 11-20-14
    Posts: 3,949
    Betpoints: 5282

    Hi Djohns04,

    We will refer your concern to the SBR store.

    $20
    Angelman
    donation 02/17/2020


  3. #3
    Djohns04
    Djohns04's Avatar SBR PRO
    Join Date: 10-18-10
    Posts: 325
    Betpoints: 24

    Hi SBR Genie
    I still haven't received my order which is marked complete. It's now been 3 months since it was marked complete and almost 3 1/2 months since I ordered it. If you could help figure out whats going on it would be much appreciated.

  4. #4
    bruloc
    BOOOOOOOOOOOOOM
    bruloc's Avatar SBR PRO
    Join Date: 08-04-11
    Posts: 486
    Betpoints: 11133

    OMG, over 3 months and they still owe $100 to a customer. Your situation is worse than mine, Djohns04. My order will complete 80 days very soon.

  5. #5
    Djohns04
    Djohns04's Avatar SBR PRO
    Join Date: 10-18-10
    Posts: 325
    Betpoints: 24

    Hey Bruloc, yeah I don't want to make too big a deal over $100 but it's a little frustrating. 80 days aint far behind, gl I hope you get your order fulfilled soon

  6. #6
    bruloc
    BOOOOOOOOOOOOOM
    bruloc's Avatar SBR PRO
    Join Date: 08-04-11
    Posts: 486
    Betpoints: 11133

    Looks like they don't care at all. They didn't even bother to respond my emails.

  7. #7
    stackz125
    stackz125's Avatar SBR PRO
    Join Date: 01-03-16
    Posts: 4,821
    Betpoints: 60

    I ordered $100 pinny cash

    Sept 14
    In my account 23
    Completed on sept 22

  8. #8
    danso
    danso's Avatar SBR PRO
    Join Date: 10-26-10
    Posts: 1,382
    Betpoints: 530

    Ordered $300 Bookmaker Cash on July 16
    Status updated to 'Complete' on September 13

    Nothing in account yet

  9. #9
    Ignasio
    Ignasio's Avatar SBR PRO
    Join Date: 08-04-10
    Posts: 229
    Betpoints: 422

    Ordered $100 Pinnacle cash on March 14. Status completed on April 4. I would like to get honest answer, at least. Will i receive it ?

  10. #10
    SBR Genie
    SBR Genie's Avatar Moderator
    Join Date: 11-20-14
    Posts: 3,949
    Betpoints: 5282

    Quote Originally Posted by danso View Post
    Ordered $300 Bookmaker Cash on July 16
    Status updated to 'Complete' on September 13
    Hi guys,

    Nothing in account yet
    Quote Originally Posted by Ignasio View Post
    Ordered $100 Pinnacle cash on March 14. Status completed on April 4. I would like to get honest answer, at least. Will i receive it ?
    I will note these orders and refer it to the store. I will keep you posted for any updates.

    $20
    Angelman
    donation 02/17/2020


  11. #11
    cala56
    cala56's Avatar SBR PRO
    Join Date: 02-25-10
    Posts: 3,477
    Betpoints: 96

    Whats happen=?
    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 09/24/2020

    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 09/21/2020


  12. #12
    leovegas
    leovegas's Avatar SBR PRO
    Join Date: 09-03-17
    Posts: 1,715
    Betpoints: 143

    My Pinnacle order took less than a week from order placed to money in account.

    Bravo SBR!
    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 09/24/2020

    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 09/21/2020

    $20
    Angelman
    donation 02/17/2020


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