1. #1
    oilcountry99
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    Once again WAITING for BET POINTS order

    I put in an order that was received by SBR July 10, 2018. I'm still waiting on the $ being deposited into my 5dimes account.

    Can I please get a detailed update, not the standard we're working on it.

    Thank you
    OC99

  2. #2
    SBR Genie
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    It's still pending, Oil. The store will definitely send you an update through your email once it gets updated to "complete".

  3. #3
    Grivas_Digeni
    Mini Horses FTW
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    everyone's on summer breaks, give them time

  4. #4
    oilcountry99
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    Summer Break?

    How hard is it? I have no idea why this takes so long, can someone please explain the process to me. I could get a shipment from china on a very very slow boat faster than these transactions happen.

  5. #5
    Mannyfan
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    At least I know its not personal against me. Mine is also delayed this long.

  6. #6
    oilcountry99
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    I got this from SBR today 'We have updated your order status to "Complete" '

    I wonder how much longer until the money shows up at my sportsbook......

  7. #7
    JAKEPEAVY21
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    Quote Originally Posted by oilcountry99 View Post
    Summer Break?

    How hard is it? I have no idea why this takes so long, can someone please explain the process to me. I could get a shipment from china on a very very slow boat faster than these transactions happen.
    this made me laugh

    hopefully you guys get your orders sooner than later!

  8. #8
    spider
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    Quote Originally Posted by oilcountry99 View Post
    I got this from SBR today 'We have updated your order status to "Complete" '

    I wonder how much longer until the money shows up at my sportsbook......

    I'm sure you know the procedure, since this is your 12th order.

    once you get an email from SBR saying your order is complete, it takes 2-4 business days to be credited by the book. some books are faster than others. it depends on their verification process.

    I'm sure you realize that they have to check that your account is in good standing,
    that the acct was created thru SBR link, that your address imatches their files, etc.etc.

    so as you can see, it has nothing to do with china and very slow slow slow boats.

    good luck with your bets.
    Points Awarded:

    SBR Genie gave spider 5 Betpoint(s) for this post.


  9. #9
    Mannyfan
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    Quote Originally Posted by spider View Post
    I'm sure you know the procedure, since this is your 12th order.

    once you get an email from SBR saying your order is complete, it takes 2-4 business days to be credited by the book. some books are faster than others. it depends on their verification process.

    I'm sure you realize that they have to check that your account is in good standing,
    that the acct was created thru SBR link, that your address imatches their files, etc.etc.

    so as you can see, it has nothing to do with china and very slow slow slow boats.

    good luck with your bets.
    Thanks you for support, but my order was "complete" almost 4 weeks ago. Something obviously broke in system

  10. #10
    spider
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    Quote Originally Posted by Mannyfan View Post
    Thanks you for support, but my order was "complete" almost 4 weeks ago. Something obviously broke in system
    manny, in your case there's definitely something wrong. your order was placed on 7/5.
    please give me the date that you received the "order complete" email so we can check
    this out,

  11. #11
    Mannyfan
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    Quote Originally Posted by spider View Post
    manny, in your case there's definitely something wrong. your order was placed on 7/5.
    please give me the date that you received the "order complete" email so we can check
    this out,
    7/10 thanks

  12. #12
    Underdog5229
    Chillin w/Goat til We Do it Again
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    They are normally fairly fast on the store orders, I just placed a bitcoin order late last night, will update when it goes through. Last one went through same day.

  13. #13
    convick
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    Quote Originally Posted by Underdog5229 View Post
    They are normally fairly fast on the store orders, I just placed a bitcoin order late last night, will update when it goes through. Last one went through same day.
    You can't compare sb cash to btc orders.

  14. #14
    Underdog5229
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    Quote Originally Posted by convick View Post
    You can't compare sb cash to btc orders.
    sure you can. bitcoin orders normally go through same day, and if for some reason it takes longer, we know there is an issue on the sbr store end on filling orders regardless if it's sportbook cash or btc or a pizza giftcard. sure sb cash will take longer to receive overall, but if everyday orders are taking longer than normal, well then we know its an sbr issue and not something else.

  15. #15
    pabonaparte
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    Quote Originally Posted by Mannyfan View Post
    Thanks you for support, but my order was "complete" almost 4 weeks ago. Something obviously broke in system
    8/2 - Pinnacle order 'complete'
    8/4 - Money in account

    Thanks, SBR!

  16. #16
    convick
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    Quote Originally Posted by Underdog5229 View Post
    sure you can. bitcoin orders normally go through same day, and if for some reason it takes longer, we know there is an issue on the sbr store end on filling orders regardless if it's sportbook cash or btc or a pizza giftcard. sure sb cash will take longer to receive overall, but if everyday orders are taking longer than normal, well then we know its an sbr issue and not something else.
    Sb cash orders usually always taken weeks to complete. I know in the past some international posters have complained about their orders taking a month or so.

    Basically, these delays are not new.

  17. #17
    oilcountry99
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    Logged into my book and BAM! There it was....the slow boat put on the afterburners and I've got the cash!

  18. #18
    oilcountry99
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    Quote Originally Posted by spider View Post
    I'm sure you know the procedure, since this is your 12th order.

    once you get an email from SBR saying your order is complete, it takes 2-4 business days to be credited by the book. some books are faster than others. it depends on their verification process.

    I'm sure you realize that they have to check that your account is in good standing,
    that the acct was created thru SBR link, that your address imatches their files, etc.etc.

    so as you can see, it has nothing to do with china and very slow slow slow boats.

    good luck with your bets.
    Should be WEEKS not days....that would be a more accurate statement for members.

  19. #19
    cankid
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    I have an order from Aug.2 still pending for book is that normal? Seems much longer than past orders

  20. #20
    chico2663
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    Quote Originally Posted by cankid View Post
    I have an order from Aug.2 still pending for book is that normal? Seems much longer than past orders
    why don't guys take bit coin and then fund own sites? bit coin usually done in 2 days

  21. #21
    convick
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    Quote Originally Posted by chico2663 View Post
    why don't guys take bit coin and then fund own sites? bit coin usually done in 2 days
    Come on Chico. You taunting them? BTC not available outside the US.

  22. #22
    chico2663
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    Quote Originally Posted by convick View Post
    Come on Chico. You taunting them? BTC not available outside the US.
    didn't know that. Sorry for being an ass

  23. #23
    cankid
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    no worries just trying to figure it out chico

  24. #24
    SBR Genie
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    Quote Originally Posted by cankid View Post
    I have an order from Aug.2 still pending for book is that normal? Seems much longer than past orders
    Your order was actually added last August 6, Cankid. SBR Store will look at this matter, let me forward this concern to them. Thanks.

  25. #25
    Sam Losco
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    any update from an august 14 order?

  26. #26
    SBR Genie
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    Quote Originally Posted by Sam Losco View Post
    any update from an august 14 order?
    Sam, your order is also waiting for completion. We are already aware with the pending store orders, guys. Thank you for the understanding and this should be taking care soon. Thanks.

  27. #27
    convick
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    Quote Originally Posted by chico2663 View Post
    didn't know that. Sorry for being an ass
    No worries pal. Just giving you a hard time.

  28. #28
    unlearn
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    My latest BTC order has been pending for a week now. The last 1 was processed the same day. Never had 1 take more than a few days before.

  29. #29
    pabonaparte
    bobbywaves aka the chosen one
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    Quote Originally Posted by Sam Losco View Post
    any update from an august 14 order?
    I put in an order on Aug. 13. It will be three weeks on Monday. Will SBR surprise me and complete the order on Friday?

  30. #30
    unlearn
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    SBR has updated my order to complete, but when I check the BTC hash there are 0 transactions

  31. #31
    unlearn
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    Still haven't received the BTC even though I got an email from the SBR store saying my order is complete. I double checked the address I put in with the address on my wallet just in case I made a mistake but they are identical.

  32. #32
    unlearn
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    Just hit my wallet. Thanks Genie!

  33. #33
    SBR Genie
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    Quote Originally Posted by unlearn View Post
    Just hit my wallet. Thanks Genie!
    Glad to hear that, Unlearn! You're welcome.

  34. #34
    Mannyfan
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    order placed 8/19. Not sure if that is delayed with current wait times

  35. #35
    bnar
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    Any news about sportsbook cash orders?
    I have one from August 6 and it's still as 'Ordered'.

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