1. 08-29-17 06:39 PM #1
    Ian
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    Grading error in SBR sportsbook

    Today I bet 500 freeplay betpoints on the Cleveland Indians. The game was postponed and the bet was cancelled, but the points were taken from my balance as if it was a loss.
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  2. 08-29-17 06:43 PM #2
    Easy-Rider 66
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    Not sure but you may be SOL Ian. Ties lose not sure how they grade cancellations. GL
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  3. 08-29-17 07:10 PM #3
    convick
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    They always grade ties and/or cancellations as losses. You have to bug them and ask for your points back.
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  4. 08-30-17 09:33 AM #4
    SBR Tracy
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    Quote Originally Posted by Ian View Post
    Today I bet 500 freeplay betpoints on the Cleveland Indians. The game was postponed and the bet was cancelled, but the points were taken from my balance as if it was a loss.
    Hi Ian, sorry about what happened. Your 500 freeplay points is now refunded.
    Last edited by SBR Tracy; 08-30-17 at 09:37 AM.
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  5. 08-30-17 02:02 PM #5
    Ian
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    Thank you, Tracy.
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  6. 08-30-17 02:48 PM #6
    SBR Tracy
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    Quote Originally Posted by Ian View Post
    Thank you, Tracy.

    You're welcome Ian.
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