[RudyRuetigger]

oh yea,,,

look at 22:47:22 on your previous post of my game play

i bet 8 bets at the very same second

[RudyRuetigger]

Have you played roulette before?

You can place multiple stakes in one spin.

ive only bet red or black on every game

[RudyRuetigger]

i think i should be down around 800, but you have me down 3600 now

i lost 2k on saturday, i think i should only be down 1200 or 1600

[Russian Rocket]

Have you played roulette before?

You can place multiple stakes in one spin.

easy there big guy

can you show me a spin where you have



29 red
36 red
30 black
18 red

all happening in a single spin?

[Chi_archie]

Have you played roulette before?

You can place multiple stakes in one spin.

but to click the mouse on the bet and push it to the chips and spin and have the wheel go round and stop takes a bit of time

he isn't placing simultaneous bets on black and red for one spin is he?

let's be reasonable

[RudyRuetigger]

easy there big guy

can you show me a spin where you have



29 red
36 red
30 black
18 red

all happening in a single spin?

plus i bet red on 3 of the 4 spins, they wouldnt have 1,1,400 bets. they have 402. max is 400 so the bet would be 1,1,100,100,100, (then the next bet would be over the limit and not let me place it) so id have 302 on red. not 1,1,400


edit: oh, was that the color of the land? i figured it was my bet placed. either way its impossible

[Russian Rocket]

but to click the mouse on the bet and push it to the chips and spin and have the wheel go round and stop takes a bit of time

he isn't placing simultaneous bets on black and red for one spin is he?

let's be reasonable

there is an option for a fast play where you disable the actual roulette spin visual graphics...still it doesn't make sense here

[SBR Forum]

but to click the mouse on the bet and push it to the chips and spin and have the wheel go round and stop takes a bit of time

he isn't placing simultaneous bets on black and red for one spin is he?

let's be reasonable

We will ask Digital Gaming Solutions to take a look at his activity and analyze the timestamps.

In the meantime, we have disabled the game from the rotation. I cannot credit you until the software co. issues a response, however.

[RudyRuetigger]

well if they are looking at that session, could you have them look at my saturday one as well.

thanks

[RudyRuetigger]

my final prediction is when my game play froze, somehow i kept getting bets saved and repeated losers.

how in all these scenarios have i never won a 400 bet that I didn't place?

ive lost about 12 or so 400pt bets unaccounted for.

sure i could lose that many by bad luck, but thats highly unlikely.

especially because i admit to losing around 2k or around 5 spins down (although maybe that should be in question now)

cant wait to see their report

[RudyRuetigger]

Any update?

[RudyRuetigger]

Any update?

ive rechecked the logs

there are a total of 8 400pt bets in which it would be impossible to me bet that quick.

i went 0-8 on those bets

saturday there was atleast 1 maybe 2

[Russian Rocket]

ive rechecked the logs

there are a total of 8 400pt bets in which it would be impossible to me bet that quick.

i went 0-8 on those bets

saturday there was atleast 1 maybe 2

Rudy give them some time to investigate the problem...

[SBR Forum]

Any update?

The software company needs to review the game database before any conclusion can be made. Our IT department is arranging this process.

We have credited you 802 points in good faith and the game remains disabled, from your initial and subsequent posts the amount of disputed bets appear to be increasing, this is the only adjustment we can make as of this juncture in good faith.

We can't say how long the process will be to analyze the game database but will post the conclusion we are given regarding the play in question.

[RudyRuetigger]

Rudy give them some time to investigate the problem...

i know its not on sbr's end and they are sending it off.

youd think the software company would make this a top priority since im sure they use the exact same software on real money gambling sites.

my computer freezing might have started the problem somehow, but no way continued it. [I] never can really trust online casino software anyway so that is why i personally am very curious to see their final say on how this happened.


0-9 or 0-10 on big bets that are impossible to place in that amount of time is ridiculous. you have to wonder if somehow you can freeze it on a 400pt win, would those 400pt wins keep replaying for you? ...and at real money sites?

The software company needs to review the game database before any conclusion can be made. Our IT department is arranging this process.

We have credited you 802 points in good faith and the game remains disabled, from your initial and subsequent posts the amount of disputed bets appear to be increasing, this is the only adjustment we can make as of this juncture in good faith.

We can't say how long the process will be to analyze the game database but will post the conclusion we are given regarding the play in question.

ok thanks for the update.

like i said with RR, just anxiously waiting to see what they have to say.





btw thanks for the 800 but im not gonna use them for now, i dont want blamed in the end and be -800 to sbr and take my log in points like carseller

[stevek173]

Oh sweet 802 free points at 2/4 tonight fellas

[Russian Rocket]

Rudy I think you have to take Stevek on that offer

[stevek173]

Lol I don't even know if I'll be around, my bad just kidding.

Enjoyable thread though.

[Russian Rocket]

Lol I don't even know if I'll be around, my bad just kidding.

Enjoyable thread though.

not a bad sense of humor

[SBR Forum]

The software company analyzed the play. The identical time stamp in the admin screenshot posted here was caused by the browser losing connectivity suddenly, not because the bets were all placed or settled simultaneously or somehow duplicated. They were able to further identify that the bets were placed distinctly milliseconds apart: these timing issues occur when a browser caches the session sequence due to connection dropout.

The software company did not recommend reimbursing, as the wagers all had your interaction. Further, internet casino play is subject to connectivity, it is the same as playing on a poker site, if there were unlimited free disconnects you could unplug your modem to protect yourself in the middle of hands every session. If you have recently noticed that your browser is freezing mid-session or disrupting your play, we would advise you to clean reinstall your browser or perform similar troubleshooting steps.

We have given you the benefit of the doubt and refunded you the two contested wagers, but in the future bets that are recorded normally and distinctly, and which are considered valid by the software company will stand.

[No coincidences]

We need a celebratory 4-teamer here tonight Ruder, risking 801 points.

Do the right thing.

[RudyRuetigger]

So it was all on my end.

If you go check every timestamp that has multiple "cache" hands, I went 0-8 on 400 point bets. I'm sure Saturdays would show 1 or 2 more.

Not one single time did I win one of these 400 point bets.

Plus if I genuinely played the hand, your/their timestamp should be a true reflection of when the game was played, should it not? My timestamp, as they say, would be the hands replaying themselves out for me to see and therefore be milliseconds apart. If the hands actually took place, why do they not have the "real" timestamps?

[RudyRuetigger]

So it was all on my end.

If you go check every timestamp that has multiple "cache" hands, I went 0-8 on 400 point bets. I'm sure Saturdays would show 1 or 2 more.

Not one single time did I win one of these 400 point bets.

Plus if I genuinely played the hand, your/their timestamp should be a true reflection of when the game was played, should it not? My timestamp, as they say, would be the hands replaying themselves out for me to see and therefore be milliseconds apart. If the hands actually took place, why do they not have the "real" timestamps?

And, if I purposefully disconnected, why would I do it on 1 point bets over and over as well? And, why would I purposefully disconnect if I don't know the result? how can I know if I won/lost?

[RudyRuetigger]

im taking 10 points to that game if it is reopened. lets see if they replay more hands and if i finally win one if so

edit: not there yet

[stevek173]

Rudy just used his connectivity issues to beat the system

how does he do it?!

[RudyRuetigger]

Anyway, there are clearly 8 distinct "cached" hands at 400 point bets. I'm guaranteeing atleast 1 more so we will call it 9 times.

I only bet red/black

47.37% chance at a win (raised to the 9th)

To lose 9 in a row when hands were cached, thats a 0.000925 chance

So, 99.9% chance this would happen where I'd lose all 9 in a row and they think it was all legit???

[SBR Forum]

im taking 10 points to that game if it is reopened. lets see if they replay more hands and if i finally win one if so

Hi Rudy,

How are you able to replicate your browser freezing as happened accidentally during play? It sounds like what you're saying now is that you believe it is unlikely you lost the series of 400 point wagers.

The previous post stands, in any case. The software is not SBR's, and is actually the same software used at many reputable online sportsbooks, and has been certified for fairness. We're sorry if this is not the answer you were looking for, and made an exception to credit you 802 toward prior losses.

[Russian Rocket]

Rudy sorry pal, but you're not gonna win this fight...upgrade your computer...browser...ohh and stop playing in online casino

[RudyRuetigger]

Hi Rudy,

How are you able to replicate your browser freezing as happened accidentally during play? It sounds like what you're saying now is that you believe it is unlikely you lost the series of 400 point wagers.

I'm not able to recreate it. I wondered if the roulette table would play more hands out for me, and it did not. Yes I believe it is very unlikely I lost all those 400 point wagers, in fact 99.9% unlikely.

I checked all the hands, and I am 100% convinced I didn't place the bets. I do realize the results are independent of each, but when I see a pattern I usually bet big on the other side. This has been shown through my 1000s of spins over my history. In one case listed above, I think there were 7 non red's and I supposedly bet 400 on black. As ridiculous as it seems since each is independent, I would never do that and my thousands of spin histories prove that.

The previous post stands, in any case. The software is not SBR's, and is actually the same software used at many reputable online sportsbooks, and has been certified for fairness. We're sorry if this is not the answer you were looking for, and made an exception to credit you 802 toward prior losses.

I appreciate the 802, and I realize you have to honor what the software says. Since this turned into a point thread after live help, could we move it to the points subforum?

Also, could I have the person that gave you the results at DGS? I'd like to ask them questions.

[RudyRuetigger]

Rudy sorry pal, but you're not gonna win this fight...upgrade your computer...browser...ohh and stop playing in online casino

I'm not fighting with SBR, I am thankful for the 800. I do believe DGS is way off though and will now ask them until I get a reasonable answer.

[stevek173]

[Russian Rocket]

I'm not fighting with SBR, I am thankful for the 800. I do believe DGS is way off though and will now ask them until I get a reasonable answer.

I didn't mean like fight fight ...I meant argument...sorry for confusion Rudy

[RudyRuetigger]

steve you must have serious issues with me

i came in your thread to help you because you were too dumb at simple math to figure what a correct staking should be.

its not my fault the lowlifes of sbr attacked me in there yet you continue to act like a child

[RudyRuetigger]

Any mod??

A move to points subforum?

A reference to contact someone there (DGS) that looked into this? I'm going to anyway so this would just get it moving quicker

There are further steps to take, but I would rather work with the company to try to get this solved than work against them.

[BigDaddy]

now i see why they dealt that river 9

most likely to give it back

lol