1. 03-15-13 09:30 PM #1
    kcburg
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    SBR Store Problem

    I am sure this will be deleted but here goes...Feb 15th I made went to the SBR Store and purchased three months of Sports Options $99 line service with my betpoints. I inquired to make sure this order was processed properly, and was only told via email by SBR Sam that my order was complete. Three days ago I start receiving emails stating my Options account will expire in three days. I write SBR back and am told I am only allowed to purchase this in the store on a month by month basis, three max.(keeping mind I had three months of points deducted from my account). Their solution was to refund me the points, problem is I let my pro status lapse. They told me it is not a software glitch although I do not know how else to describe it.

    Seems to me the only logical solution should be to deduct the two months for the Options line service..but not according to SBR.
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  2. 03-15-13 09:36 PM #2
    InTheDrink
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    the item in the store says it's only a one month service

    http://store.sportsbookreview.com/products/4...Pro-Free-month

    im not sure why you got a refund
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  3. 03-15-13 09:38 PM #3
    BIGDAY
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  4. 03-15-13 09:39 PM #4
    SBR Contests
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    Kcburg,


    The item you purchased is only good for 1 month, but I will forward this to sam.
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  5. 03-15-13 09:41 PM #5
    kcburg
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    Quote Originally Posted by InTheDrink View Post
    the item in the store says it's only a one month service

    http://store.sportsbookreview.com/products/4...Pro-Free-month

    im not sure why you got a refund

    I paid for three months(in points that is) was refunded two.
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  6. 03-15-13 09:45 PM #6
    SBR Contests
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    Quote Originally Posted by kcburg View Post
    I paid for three months(in points that is) was refunded two.


    But if you are paying month by month and your pro membership expires then you are limited to non pro merchandise.
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  7. 03-15-13 09:45 PM #7
    InTheDrink
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    Quote Originally Posted by kcburg View Post
    I paid for three months(in points that is) was refunded two.
    oh you got the basic service

    http://store.sportsbookreview.com/products/4...sic-Free-month

    well either way go pro or gtfo gueye
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  8. 03-15-13 09:47 PM #8
    opie1988
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    Quote Originally Posted by SBR Contests View Post
    But if you are paying month by month and your pro membership expires then you are limited to non pro merchandise.
    Bingo!!

    kcburg....are you currently in the market for some high-quality JJGold jerk rags??

    If so....you're in luck, pal!
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  9. 03-15-13 09:52 PM #9
    kcburg
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    I should have been told when I tried to place the order that the order could not be processed..if that had been the case none of this would have been an issue.
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  10. 03-15-13 09:54 PM #10
    kcburg
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    Quote Originally Posted by InTheDrink View Post
    oh you got the basic service

    http://store.sportsbookreview.com/products/4...sic-Free-month

    well either way go pro or gtfo gueye

    classic..u want my points cause that is not happening
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  11. 03-16-13 12:30 AM #11
    kcburg
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    stay classy my friend

    Quote Originally Posted by InTheDrink View Post
    oh you got the basic service

    http://store.sportsbookreview.com/products/4...sic-Free-month

    well either way go pro or gtfo gueye
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  12. 03-16-13 03:46 AM #12
    dikefale
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    Quote Originally Posted by kcburg View Post
    stay classy my friend
    Best solution for you is to ask somebody for loan and buy pro membership for 1 more year.
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