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Skybook Review

Last Updated 03/09/21
country-accepted-icon US Sports Bettors Accepted
4 /5
Bonus
4 /5
150% Free Play
Terms and conditions apply
4 /5
Deposit Options
4 /5
visa-cashier-1 Mastercard-logo 5(1) bitcoin-cashier-1
Why Choose Skybook?
Skybook
Pros
  • Broad range of bonuses
  • Half point offer on football and basketball
  • Plenty of free deposit options
Biggest Complaint
  • Withdrawal Fees

Skybook is an established online sportsbook targeting primarily US players from its base in Costa Rica. It has built up a reputation for offering creative bonuses, reduced juice lines on football and basketball and a wide range of banking options. It covers a narrow range of sports, and you will not find many props on offer, but it is perfect for anyone that enjoys a streamlined sports betting experience. 

The firm was established in 1998. It ran into financial problems in 2010, and payments defaulted during the insolvency process, but then the company behind popular sportsbook BetPhoenix swooped in to save it. Since then it has once again established itself as a popular, reliable sportsbook. It holds a B rating with SBR, which means it is not quite considered one of the best sportsbooks in the business, but it is a very solid operator with several appealing attributes. 

Skybook is not to be confused with SkyBet, which is one of the UK’s largest betting sites and now sits in the Flutter Entertainment stable. Skybook is part of a smaller group that also includes BetPhoenix and BetMania, but it has the liquidity to cover your winnings. Read on to learn more about the site as we review Skybook, its free play bonus offers, the betting options at your disposal in the site, the banking methods, customer service and other options such as the live casino and video poker. 

Info

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Country Restriction

Flag Costa Rica Costa Rica
Flag United Kingdom United Kingdom

lang-icon

Languages

English

location-icon

Location

San Jose, Costa Rica

phone-icon

Contact

Telephone:
1-888-SKYBOOK (759-2665)
Email:
helpme@skybook.ag

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Date Established

Since:
1998

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Customer Service

Live Chat:
Yes
Service Hours:
Bets accepted 24/7

Strong customer service is the bedrock of any good sportsbook, so we tested the Skybook customer service options rigorously for this review. You have the three classic contact methods to choose from when accessing customer service at this sportsbook: live chat, phone and email. We would recommend live chat as a quick, convenient and reliable option for accessing customer support at Skybook. 

The service worked well when we tested it. Our queries were dealt with in a quick and efficient manner, and the representatives were friendly, polite and keen to help. We asked a range of questions and received satisfactory answers with minimal delays. You can also choose to email the customer service team at Skybook. The responses are equally helpful and professional, and often more detailed, although your requests will be dealt with quicker if you opt for live chat instead. 

Your final option is to simply pick up the phone and call them. It was refreshing to be put straight through to a customer service rep and not to be forced to endure long hold times when we called the team. It is also pleasing to see a number of different phone numbers, as it means you will be put through to the right department immediately. Overall we found the live chat and other customer service options to be very strong at Skybook, and the same is true of its sister sportsbook sites. 

Bonuses

150% Free Play up to $1,500 Terms and conditions apply

Skybook offers new customers a range of tempting free play bonuses in order to tempt them to sign up for an account. You can earn a 150% free play bonus using the code SK150. The minimum deposit to qualify for this bonus is $200, and the maximum you can be awarded is $3,000. You would therefore need to deposit $2,000 of your own money into a new account in order to unlock the maximum $3,000 in free play bonus credit. This promotion comes with a 16x rollover attached, which is pretty steep, plus a two-week hold, and credit card deposits do not qualify. 

If you want a smaller rollover, you will receive a smaller amount of bonus credit. Use the coupon code SK100 to take advantage of the 100% free play bonus offer at Skybook. This comes with a 12x rollover, and once again there is a two-week hold and credit card deposits are excluded from the promotion. The minimum deposit for this free play offer is $100, but the maximum bonus you can receive is just $300. You can finally choose the 50% free play offer, which is also valid for deposits of $100 or more and has a maximum bonus award of $300. The difference is that this free play deal comes with an 8x rollover. 

There is a separate bonus for credit card deposits. You receive a 150% free play bonus, and you must deposit at least $200 to qualify. There is an 18x rollover, and the maximum you can receive is $500. You should bear in mind that free play offers are not as attractive as cash bonus promotions. With a cash bonus, you get to keep the money you stake and the profit if your free bet wins. With a free play bonus, you keep the profit, but you do not keep hold of the money you stake. The free play is essentially not added to your bonus once used, so a cash bonus is more valuable. 

Skybook also runs a free half point program as a promotion designed to ensure customer loyalty. The free half point scheme sees the line move in your favor by half a point on sides and totals. You can choose to take this promotion on either football or basketball, depending on which sport you prefer to wager on. These bets are limited to a maximum of $500, but it is not applicable for wagers placed with free play funds, or when moving the line on or off the numbers 3, 7 and 10 in football. It is applicable only to NFL and NBA regular season games, and wagers must be placed over the phone, Monday through Friday from 9AM PST – 1PM PST. 

You can also benefit from a steady stream of short-term bonuses if you sign up for an account at this sportsbook site. For instance, there is a Super Bowl Contest offer, which results in a monthly winner. When the NBA season returned following a long break in 2020, Skybook celebrated the event by offering a 200% free play bonus, plus $25 extra cash. You should look out for offers of this nature before the start of a new NFL or NBA season. There is also a 25% referral bonus if you can convince your friends to sign up for an account at the site. We will delve into the various bonus options for casino games, esports and sims further down this Skybook review. 

Banking

Currencies Accepted

USD

Methods of Deposit

visa-cashier-1
Min: $100
Max: n/a
Fee: Free
Mastercard-logo 5(1)
Min: $100
Max: n/a
Fee: Free
bitcoin-cashier-1
Min: $10
Max: $5,000
Fee: Free
Litecoin-cashier-1
Min: $10
Max: $5,000
Fee: Free
neteller-cashier-1
Min: $50
Max: $500
Fee: Free
paypal-cashier-1
Min: $50
Max: $500
Fee: Free
p2p-cashier-1
Min: $50
Max: N/a
Fee: Free
cashiers-check-1
Min: $1,000
Max: n/a
Fee: Free
banktransfer-cashier-1
Min: $1,000
Max: n/a
Fee: Free

You have a wide range of deposit options to choose from when you become a Skybook customer. All of the options are free. It accepts Visa and MasterCard as credit card and debit card deposit options. Just remember deposit bonus options are fixed if you opt for a card payment when you first make a deposit. Credit card deposits must start at a minimum of $100, and there is no maximum. 

You can also choose Neteller or PayPal if you like using ewallets. It is reasonably rare to see PayPal as a sportsbook deposit option, so fans of PayPal will be pleased to see it on offer at Skybook. Neteller and PayPal deposits can range from $50 to $500. If you want to make a smaller deposit, choose Bitcoin or Litecoin, as deposits start from just $10. It is also possible to arrange a P2P transfer from $50, but you must deposit at least $1,000 for a bank wire transfer or a cashier’s check. 

Methods of Withdrawal

bitcoin-cashier-1
Fee: Free
p2p-cashier-1
Fee: Variable
cashiers-check-1
Fee: $50

You are a lot more limited when it comes to withdrawal methods at Skybook. You best option is a Bitcoin withdrawal, as withdrawals are free and you can request up to $4,000. Most sports betting companies now encourage bettors to use Bitcoin or altcoins for banking purposes, as it cuts out the middleman, thus speeding up the process, making it more efficient and saving everyone money. However, some bettors do not like using crypto, or simply find the whole conversion process to be painstaking. 

If that is the case, your options are narrow. You can request a person to person transfer. These are processed Monday to Friday, and processing times range from 24 to 72 hours. The minimum is $100 and the maximum is $450. Skybook will charge you a fee for a person to person transfer. It is variable, so you have to contact customer service for more details. The third withdrawal in a seven-day period is subject to additional fees. 

Your only other option is to request a check. These are processed on a Tuesday, and delivery takes three to four business days. The minimum is $1,000 and the maximum is $2,000, which is a pretty narrow range. Checks are sent in increments of $500, and you will be charged $50 per check, which seriously erodes your winning margin over the course of a season. If you do not use Bitcoin, withdrawals are a costly and painstaking process at Skybook. The maximum withdrawal allowed per account in a seven-day period, regardless of the method, is $4,000, so it might not be the best site for high rollers. 

Wagering 

Skybook has opted for a stripped back design, featuring a white, blue, grey and red color scheme. The site looks reasonably basic, devoid of flashy graphics or visual flourishes, but anyone that wants to place bets quickly, with minimal fuss, should be pleased by the spartan nature of the site. The list of sports and leagues covered are listed in descending order of popularity in a widget on the left of the homepage of the Skybook site. 

This is a US-facing sportsbook site, so football, basketball, baseball and hockey naturally take pride of place. It is good to see Skybook go beyond the US leagues and offer betting on baseball in countries like Japan and South Korea, plus wagering on basketball in Spain. However, rival sportsbooks cover many more basketball and hockey leagues from around the world. 

Skybook clearly takes soccer seriously, as it features prominently on the homepage, divided into England, Spain, Italy, Europe, Americas and Asia. Once again, many a rival sportsbook site will offer far broader coverage than Skybook, but you will find soccer in Vietnam, Costa Rica, Iceland and Slovakia on offer alongside the big leagues, which is a nice touch. 

Beyond the major US sports and soccer, you will find staples like golf, tennis, UFC, table tennis, boxing, motor sports. Markets on sports like cricket, rugby, cycling, darts, athletics and Aussie Rules will sometimes appear, alongside a few entertainment markets, such as on competitive eating contests. However, you will find more sports covered, more leagues included and more betting options at rival sites, such as the top rated operators at Sportsbook Review. 

Skybook clearly displays the classic trio of money line, spread and totals betting, even on the biggest games of the day. You have to then scroll down to find a limited range of props on the same games, as they are displayed in a separate section. Some of the sportsbook operators we review will offer players hundreds of different betting options on big games and niche games, including game props, player props, alternate lines and so on. Skybook offers little in the way of variety, so you will have to look elsewhere if you want to bet on a wealth of different exotic props. There are a few props here and there, such as first-half betting, but other books go a lot deeper. 

You will find a reasonable range of futures markets. You can bet on the winner of the NBA Championship, the Super Bowl, the Stanley Cup, the Formula 1 Drivers’ Championship and so on, plus betting on how well certain teams will fare over the course of a season and wagers on the teams that will win conferences and divisions. However, there are some surprising omissions. For example, you can bet on upcoming English Premier League games, but not on who will win the league, which teams will be relegated and so on. This is a pretty stripped back betting service. If you like the ease of choosing from a small range of bets, Skybook should suit you perfectly, but if you like variety, you may be disappointed. One strength of the site is the politics betting section, which contains a large number of exciting wagering options on US elections. 

Sports Betting Experience 

Skybook is a simple sportsbook site to navigate. A toolbar menu at the top of the page allows you to move between the sportsbook, live casino, racebook and lottery, or check out the bonuses, while a clearly marked box urges you to join the sportsbook. The widget to the left of the homepage lists the various sports, leagues and events you can bet on. We found it to be reasonably responsive when conducting this sportsbook review, but it could be quicker. 

Once you click on a particular league, the list of games covered appears in the center of the Skybook homepage, alerting players to their various options. As previously mentioned, players do not have many betting options to choose from, even on the biggest games. Skybook simply displays the money line, spread and total lines for all the games in the middle of the page. You then have to go into a different section to find a few props on big games. It would be good to see Skybook group all the possible wagers on particular games together, to make life easier for players. 

Skybook does regularly update the widget at the left of the site homepage, which is a nice touch. Some sportsbook sites will simply maintain a uniform list of sports throughout the year, but Skybook tweaks it, ensuring that you are presented with a list of sports currently running and leagues with games that are about to start. There is a search function on the site, but it is not much help if you are trying to find a sporting event to bet on. For instance, if you search for “NFL”, “Houston Rockets” or “Champions League”, it will display a bunch of out-of-date picks articles. Instead players have to search manually for the games that they might like to wager on at Skybook sportsbook. 

However, it is worth noting that Skybook does provide its players with more educational material and content than most of its rival sportsbook sites. You can read headline news, power rankings, opinion pieces, game previews and more. There is also a Sports Betting 101 page, which explains straight bets, parlays, teasers, totals, point spreads and so on, while explaining how to buy points. The blog section shows that Skybook has personality, and it is not just a cut and paste sportsbook like so many of the sites out there. 

The bet slip at Skybook is also intuitive and easy to use, so players should have no problem getting their wagers on quickly and without fuss. Skybook does offer some live betting possibilities, but its live betting section lags behind some of its competitors. It does not provide live betting lines on as many games as some rivals, and the breadth of live wagering options that Skybook offers also fall short of competitor books. 

Quality of Odds 

We cannot fault the quality of odds on offer at Skybook. It offers reduced juice on certain major sports leagues, which is great to see. Some books will go to -105, but the vast majority stick to -110 lines, so bettors will be pleased to see Skybook going to -107 on a number of NFL, NBA and NCAAF games. The ability to move the lines half a point in your favor also makes Skybook a very compelling option for players. 

We also compared the quality of the money line odds at Skybook against its rivals, and it performed well. It is not always the most competitive on the market, but its odds are generally above average and often among the most attractive. The quality of the odds is the bottom line for many players when choosing a site – they place a lot more importance on it than the bonuses, the range of games from across the world and so on – and Skybook performs well here. If you are prepared to make Bitcoin withdrawals, you stand a good chance of enjoying a profitable sports betting experience at Skybook. 

Mobile Betting Review 

Skybook has invested in a solid mobile betting interface. It broadly replicates the content found on the desktop site, and it is very effective. Searching for games could be a little slicker, but overall it is easy to navigate, and Skybook has done a good job with its mobile offering. There is no need to download an app, as you can visit Skybook via your browser, log in to your account and start betting on the biggest games of the day. The mobile offering is one of the strengths of Skybook, along with the competitive odds, content, and the range of deposit bonus offers to choose from. 

Other Options 

The online casino Skybook offers is pretty strong. The number of online slots is limited compared to the world’s leading casino sites, but sports fans that enjoy dabbling in casino games should find they are well looked after. It mainly consists of classic slots such as Aztec Magic, Desert Treasure, Lucky Sweets and West Town. If you are looking for a wide choice of exciting new slots based on Hollywood movies and so on, with plenty of progressive jackpot options, you might want to look elsewhere, but Skybook does a solid job with a streamlined range. 

One strength is the live casino, which allows players to enjoy card games such as baccarat, blackjack and roulette with a live dealer. The software is pretty good and we found the whole live casino Skybook operates to work seamlessly, bringing the excitement of the casino floor direct to your home. These games are all available on a mobile device too. Video poker is also possible at Skybook. The video poker options include Caribbean poker, Hold’em, Oasis Poker, and Trey video poker. 

The bonuses on offer at the casino are also pretty attractive. The most famous one is the 500% virtual casino bonus, which is valid for deposits from $50 to $300. If you deposit $300, you will receive a $1,500 bonus. The maximum cash-out is 4x, and it comes will a 35x rollover attached. You should also be aware that playthrough for video poker is 50% and for blackjack it is 20%. Baccarat, craps, roulette, Pontoon 21, Pai Gow Poker, Sic Bo and War are not included in this Skynbook casino bonus. 

There are separate bonuses available for slots if that is your primary reason for visiting the Skybook casino. You can enjoy a 350% slot bonus, with a 30x rollover and maximum 4x cash-out. This is valid from $50 to $250, meaning the maximum bonus is $875. You can also receive a $500 slot bonus, but carries a 32x rollover. However, it is available on deposits of $251 to $500, so you can receive up to $2,500 in bonus credit. 

Skybook also offers bets on esports and sims. It typically will only cover League of Legends, CS:GO and Dota 2, so you will have to look elsewhere for betting on Rocket League, PUBG and so on, but those are the main three esports. The sims it covers are Madden, MLB The Show, NBA2K and NHL20. One good addition might be FIFA, but this is a US-facing sportsbook and the big US sports games are all covered. There is a specific esports free play bonus, whereby you receive 50% extra, up to $300, on your deposit using the promo code ES50SK. 

Finally, there is a racebook on offer at Skybook. It covers major races such as the Kentucky Derby, Preakness Stakes, Belmont Stakes and Breeders’ Cup, plus racing from major US tracks on an ongoing basis. There is plenty of educational material to help you out here, and you can also benefit from a 15% weekly horse rebate on net losses. This is one of the promotions listed in the Skybook bonuses section. You get a $25 cash bonus and a 15% weekly rebate on losses, and it is valid for deposits of $200, with a 5x rollover. 

Reputation 

 Skybook has a solid reputation thanks to its wide range of intriguing bonuses, its generous odds and the ability to move lines half a point in your favor. There are some faults: if you do not use Bitcoin, withdrawals are expensive, the range of lines is limited compared to books like Bovada and BetOnline, bonuses carry high rollover attachments and they are free play bonuses as opposed to the cash bonuses you find at sites like Bookmaker. However, the bottom line is that this is one of the best all-round sportsbooks in the business. Skybook ran into financial trouble at one point, and that damaged its reputation, but that was a long time ago and it has flourished under new management. If you have not checked out Skybook recently, it is well worth a look. 

Skybook News

#Betting101: Surfing the Week 3 College Football Lines

Is it already too late to fade the Akron Zips this week? Sharp bettors have already put the Iowa State Cyclones in their NCAAF picks, and the lines are getting blown away.

Read More

Swinger’s By the Numbers NBA Picks for Tuesday, March 14th

By the Numbers is a daily NBA column featuring Swinger’s top selections according to historical trends and game time matchups. Let’s review the top picks for Tuesday’s slate and cash in our NBA picks.

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BetPhoenix officially acquires Skybook

Skybook (SBR rating B-) moved to the BetPhoenix (SBR rating B+) platform at the start of last month. The relationship began as a hosting and service arrangement. BetPhoenix told SBR today that they officially own Skybook Sportsbook and stand for Skybook player balances.

Skybook moves to BetPhoenix platform


Skybook (SBR rating B-) has moved to the  BetPhoenix (SBR rating B+) platform. SBR will reevaluate Skybook after confirming the business relationship between the two sportsbooks.

Skybook (SBR rating B-) encountering website issues


Skybook has informed SBR that its main website has went down while registry issues are being fixed. Players can log onto Skybooksports.com to access their Skybook account. Skybook expects website access to be restored within the hour.

Skybook addresses latest Neteller complaint


Skybook (SBR rating B-) has agreed to wave fees for this player’s Neteller withdrawals. Skybook has also stated that the player’s withdrawal would be “fast-tracked” by raising the amount he is able to request per transaction. SBR will update when the player has been paid in full. Skybook players waiting for Neteller payments are encouraged to contact SBR.

Skybook falsely advertising Neteller withdrawals?


Skybook (SBR rating B-) continues to stall Neteller withdrawals. One large winner writes:

When I asked why they cannot simply replenish their Neteller account, they told me that they have a general policy to not send their own funds to Neteller. So I must wait for others to deposit in order to get paid.

The player’s first Neteller withdrawal request was made on April 15th for $1,000 of his $19,281 balance. As of today, the player has received only $3950. His latest pending $1,000 request, the maximum that Skybook allows per transaction, is on day 63.
On August 10th SBR first reported on Skybook’s inability to pay out via Neteller as advertised. At that time, Skybook management indicated Neteller payments were taking an average 20 days and capped at $1,000 per transfer. The average Neteller payout time has now increased to over 30 days. Skybook’s website is absent of any notice regarding Neteller delay. Only when players submit a withdrawal request are they informed of the lengthy delays and are given alternate withdrawal options with significantly higher fees. This player who is waiting two months, also complains that the sportsbook no longer offers to transfers to sportsbooks such as BetCRIS (SBR rating A+). SBR has advised Skybook to update its website to reflect true withdrawal wait times. Skybook Discussion | Full complaint

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Skybook resolves slow-pay complaint


On 9/4 SBR reported that a Skybook (SBR rating B-) player had been waiting for approximately four weeks for a $10,000 bank wire. Skybook stated that the payment was delayed due to the sportsbook moving into the BetEz facility The player received payment this morning.

Skybook payout complaint


A Skybook (SBR Rating B-) player wrote SBR stating he had requested a bank wire four weeks ago, and had been quoted two different payout dates, of which neither payment was received. Skybook management has stated that the player is scheduled for the next bank wire batch going out in the coming week. Skybook management says a batch of bank wire payments were delayed longer than normal due to operational changes. Skybook recently moved to the BetEz‘s facility.

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Skybook move to new office, software, complete


Skybook (SBR rating B-) confirms cost-saving migration to the BetEZ Group and their DGS Software platform. Skybook’s General Manager states that most members of managment has been retained and the Skybook staff will be based in its own office within the BetEZ facility. Skybook also stated they will continue to do their own processing and are working to improve inconsistent payout timeframes. The bettor who reported waiting 43 days for Neteller was paid $2,356 in full via bank wire on the 43rd day.

Skybook Review
B Last Updated
03/09/21
4 /5
Bonus
150% Free Play
Terms and conditions apply
4 /5
Deposit Options
visa-cashier-1 Mastercard-logo 5(1) bitcoin-cashier-1