This sportsbook is also offline
BettingStar24 (SBR rating D) reopens; players advised to withdraw funds
The sportsbook posted vague messages on its website earlier this week about transferring player accounts and informing users that customer support would not be offered during this time. No time line for a resolution was offered. BettingStar24’s website displays a new message stating that negotiations allowed the sportsbook to reopen. It is not uncommon for Malta-licensed sportsbooks to struggle with internal business issues before eventually closing for good. PlayBanks and BetChance each showed signs of stumbling including intermittent payouts, temporarily removing account access, and/or announcing new ownership before eventually closing for good. Players are advised to test BS24’s withdrawal process and avoid the book while it handles internal issues.
BetChance (SBR rating F) wagering offline
BetChance (SBR rating F) deactivates accounts; continues emailing to players with take-it-or-leave-it settlement offer
BetChance is no longer pretending to take bets or allowing players to look at their balance. The book’s homepage gives players’ the message that the “operation is suspended for technical problems” and it “apologizes for any inconvenient..” The Malta-licensed sportsbook baited players with large deposit bonuses and advantageous lines and pricing. Some players have been pursuing their funds from BetChance for nearly one year. History suggests, despite what BetChance offers or arranges with players, the book will continue to stall and will not pay. Multiple players have stated that their opinion is the book will only pay if somehow leveraged to do so by The Lotteries and Gaming Authority of Malta and will hold out hope for their full balance. The LGA issued small payments to players on behalf of no-pay sportsbook Playbanks in March, months after the book had closed.
BetChance email to players:
We have tried to contact you during the week to inform you about the money in your Betchance Betting Account. Betchance Limited (betchance.com ) is closing and we are giving the following options to clients;
BetChance pays two players €6,000
Lotteries and Gaming Authorities of Malta (LGA) email Playbanks (SBR rating F) users asking for banking details
Lotteries and Gaming Authorities of Malta (LGA) has emailed Playbanks (SBR rating F) users asking for banking details, stating that it is able to process payments to Playbanks account holders. See email and LGA contact information here. Playbanks, which is now off-line and referred to as PB International, last processed a payment to an SBR reader over 13 months ago.Read More
PlayBanks customers outraged
PlayBanks (SBR rating F) silent as stiffed players ask questions. Bettors were hopeful that a handful of sporadic payments in early December was a sign that the book was making an effort to settle accounts. No further payments have been reported and emails inquiries have not been answered.
Off-line book PlayBanks pays two players
Closed sportsbook, PlayBanks (SBR rating F) pays at least two users this week. SBR will remove PlayBlanks’ rating once all users are paid in full. The sportsbook received an initial rating of F when it announced it was closing on November 29th without subsequent communication with players. The PlayBanks website remains on-line, advertising bonuses.
SBR Bill Dozer reports: