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B-

GameBookers Review

Last Updated 08/22/20
4 /5
Bonus
4 /5
€10 Free Bet
Terms and conditions apply
4 /5
Deposit Options
4 /5
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Info

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Country Restriction

Flag USA USA

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Languages

English
Spanish

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Location

Giraltar

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Contact

Telephone:
+44-800-8456-511
Email:
service@gamebookers.com

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Date Established

Since:
2000

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Customer Service

Live Chat:
No
Service Hours:
Bets accepted 24/7

Bonuses

€10 Free Bet up to €10 Terms and conditions apply

Banking

Currencies Accepted

USD EUR GBP

Methods of Deposit

Visa
Min: €5
Max: n/a
Fee: Free
Mastercard
Min: €5
Max: n/a
Fee: Free
Skrill
Min: €5
Max: n/a
Fee: Free
Neteller
Min: €10
Max: n/a
Fee: Free
P2P
Min: €5
Max: n/a
Fee: $15
Cashiers Check
Min: €5
Max: n/a
Fee: Free
Bank Transfer
Min: €5
Max: n/a
Fee: Free

Methods of Withdrawal

Visa
Fee: $1
Mastercard
Fee: $1
Neteller
Fee: $1
Neteller
Fee: $1
P2P
Fee: Variable
Cashiers Check
Fee: Variable
Bank Transfer
Fee: Variable

GameBookers News

Gamebookers boots Russian player per T&C; does not honor winnings

A Gamebookers (SBR rating B-) player has submitted a complaint. The player registered for Gamebookers on November 3. His first deposit was for $250. Soon after making his deposit and doubling his balance, the player received a notification that his account was closed as Gamebookers no longer accepts registrations from Russia. | Gamebookers complaint

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SmartLiveGaming voids in-play wager for no apparent reason

A SmartLiveGaming (SBR rating D+) player has submitted a wagering complaint. The player made an in-play wager on an international soccer match between Maribor and Radomolje on the under 1.5, which was trading at 2.60. The wager was settled correctly as a win, but later voided on account of “rapid fluctuation” on the betting odds. | SmartLiveGaming dispute

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PartyGaming and Bwin plan merger


PartyGaming PLC plans to unite with Austrian-based sportsbook Bwin.

Jim Ryan, CEO of Party Gaming:

This is a transformational opportunity for both our companies to create the world’s largest listed online gaming business. With market-leading positions in poker, sports betting, casino and games (in particular bingo), the Enlarged Group will have a winning formula to exploit the growing online gaming market, supported by a strong balance sheet, significant cashflow generation and a highly experienced management team.


Financial details of the planned merger were reported by the Wall Street Journal.

 

The new company will be owned 48.36% and 51.64% by PartyGaming and Bwin shareholders respectively and will be listed on the London Stock Exchange.


While both publicly traded companies are financially secure, Bwin (SBR rating C-) has maintained a lower rating due to its handling of sportsbook complaints. | View full PartyGaming, Bwin merger report

 

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Gamebookers settes all tennis wagers as losses on two-way market


Gamebookers (SBR rating B-) is again subject of a tennis grading complaint due to its non-standard policy of grading all tennis Exact Score wagers as losses upon a player’s retirement. A bettor placed a wager of £63 on an exact set score of 2-0 on the Zvonareva vs Jankovic Wimbledon WTA singles match. After losing the first set, Jankovic retired. Gamebookers graded the player’s wager as a loss, however none of the full game exact scores are winners. The industry standard for a multi-way wager is that if there is a losing side, someone wins or pushes.

Other sportsbooks, such as Pinnacle Sports (SBR rating A+) have clearer rules for this scenario: “If a tennis match is not completed because of a player retirement or disqualification, all Set wagers will be considered void. Such wagers will be cancelled and the monies refunded.”

SBR is following up with Gamebookers regarding their decision.

Bwin closes two accounts citing security reasons


Bwin (SBR rating C-) has closed two unrelated players account citing security reasons. The first player wagered €177 on a soccer match between Ethnikos Asteras and Piertikos. Bwin locked the player out of the account and stated that an investigation was being conducted into his account, providing no further details. After two weeks Bwin offered to reinstate the players account only if he agreed to cancel the Asteras vs Piertikos bet. The player refused and inquired why the bet could not be settled correctly. Bwin stated that it was waiting for an official ruling that the match was not suspected to have been suspicious from the ‘ESSA Organization’. Bwin refunded the players deposits and has claimed it would return the player’s winnings if the match was deemed ‘regular’.

A second player writes to SBR that after placing a string of Badminton wagers, his account was randomly closed for security purposes. No additional information was provided to the player as to the reason for the account freeze. SBR has written Bwin on both cases.

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Gamebookers subject of tennis bet grading complaint


Gamebookers (SBR rating B-), a member of the Partybets family, unfairly grades tennis wager as a loser, taking 63 Pounds ($109) from a player. The player bet on an exact set-score market, wagering Vassallo Arguello to beat Bellucci by 3-0. Bellucci retired midway through the 3rd set with the score at 1 set each. The book’s rule states

In the event of a participant withdrawing after the start of a tennis match, the respective bets will be deemed void if at the time of suspension they are still not decided as winning or losing (e.g. First Set and First Set Exacta will be settled if the first set has ended).

The rule is ambiguous on exact set-scoring with a retirement. Other books have clearer rules on this scenario. From Pinnacle Sports (SBR rating A+): “If a tennis match is not completed because of a player retirement or disqualification, all Set wagers will be considered void. Such wagers will be cancelled and the monies refunded.” Under Gamebookers‘ interpretation, the exact-set betting will have many losing bets, but no winning bets with a retirement. The industry standard is that for any multi-way market, such as exact set-scoring, there must be at least one winning bet.

Gamebookers (SBR rating B-) player confirms receiving 851 Euros.

Gamebookers (SBR rating B-) player confirms receiving 851 Euros. Customer service initially told the play his funds were “seized” after he used foul language on multiple occasions.| Gamebookers report

Gamebookers (SBR rating B-) agrees to pay player 851 Euros

Gamebookers (SBR rating B-) agrees to pay player 851 Euros
On 2/16/09 SBR reported that the sportsbook informed a player his account is closed and funds have been seized per “management’s decision.” The action was the result of repeated harassment and profanity directed at Gamebooker’s customer support.  Gamebookers states that it will pay the player in full and his account will remain closed. SBR to confirm payment.

Player vs. GameBookers (SBR rating B-)

Player vs. GameBookers (SBR rating B-)
Gamebookers lowered a players wagering limits. The player sends a profanity laced email in protest and requests a withdrawal of 851 Euros on 2/9/09. On 2/10/09 the player sends a new obscenity-filled email to the Gamebooker’s cashier, calling them thieves and demanding his funds. Later that day the player is informed that his account is closed and funds have been seized per “management’s decision.” SBR is currently attempting to contact parent company Party Gaming management and will update this report.

PartyBets enters SBR rating guide

PartyBets joins sister site Gamebookers in the SBR rating guide at B-. Both betting sites are owned by PartyGaming Plc, the parent company of PartyPoker.

GameBookers Review
B- Last Updated
08/22/20
4 /5
Bonus
€10 Free Bet
Terms and conditions apply
4 /5
Deposit Options
visa-cashier-1 Mastercard-logo 5(1) skrill-cashier-1