This sportsbook is also offline
BetAtHome Sportsbook player with frozen balance
A BetAtHome Sportsbook (SBR rating C-) player has filed a sportsbook complaint. The player claims that his account has been suspended with a balance of €2,200. He says that BetAtHome support has failed to provide a reason for the action, and that he has not been in violation of any BetAtHome Sportsbook’s terms and conditions. SBR is following up on this player complaint.Read More
GoalWin Sportsbook clears slow-pay complaint
SBR reported on July 23 that GoalWin Sportsbook (unrated) was delaying all payouts. A player reported that GoalWin failed to process his withdrawal dated June 15. SBR followed up on the complaint and was told that payouts were delayed due to technical issues within the GoalWin cashier. The player has since been paid.Read More
GoalWin Sportsbook payouts delayed
GoalWin Sportsbook (unrated) is currently delaying all payout requests. GoalWin pinned the blame on technical issues within their payment system. The sportsbook website promises quick, hassle-free payouts, but at least one player has grown frustrated by the waiting game, leading to his filing an SBR complaint.Read More
Amaya Gaming Group finalizes OnGame deal
Betway bonus scam burns another player
Betway (SBR rating D-) is using a “gotcha rule” to confiscate winnings from players. A seventh Betway player filed a complaint with SBR this morning. Betway is enforcing a bizarre rule that allows for confiscation of all player winnings if a player bets in excess of 30% of their starting bonus. Betway is unwilling to cooperate with SBR. SBR urges players to avoid the scam sportsbook.Read More
TowerGaming winnings confiscation dispute
Two unrelated TowerGaming (SBR rating D+) players claim that their winnings have been confiscated. Each player has a similar account of the sportsbook debiting their balances, allowing only for their deposits to be returned. TowerGaming stated that their welcome bonus was intended for recreational bettors only.
BetAtHome benefiting from fraud attempts
BetAtHome (SBR rating C-) has confiscated a €460 balance (€300 deposit+winnings) from an admitted bonus-abuser. A BetAtHome player confessed to operating multiple accounts to scam the sportsbook out of giving him several first deposit bonuses. The player tells SBR that he created an additional “5 or 6 accounts” to take advantage of a 100% signup bonus that paid up to €33 on each deposit. All extra accounts were eventually emptied – no withdrawals were made on these accounts. While the player is unsure of specific numbers, he claims to be definite that he has been a losing BetAtHome customer overall. Sportsbooks that offer signup bonuses must protect themselves against customer fraud. Bonus abuse and multi-accounting are prevalent in the industry, forcing sportsbooks to spend a great deal of resources on fraud management, in some cases even choosing to not offer bonuses to certain regions or specific deposit methods. In this dispute, though the player was in clear violation of BetAtHome’s rules, he did not profit from his attempts to scam the sportsbook – thus, the sportsbook would have no right to confiscate his deposit. The argument could be made that the punishment fit the crime if this player had withdrawn more than he deposited as a result of his multi-accounting scam, but such was not the case in this sportsbook dispute.Read More
Tipico confiscates €2,000 citing 'organised betting'
A Tipico (SBR rating D-) player reports that a €2,000 balance has been confiscated. The Tipico player tells SBR that he opened his account on October 5th, 2010 and began wagering as normal. After three months of successful play, the player reports that his maximum wager size was lowered to €99. He continued to play, withdrawing through Moneybookers every so often even with the imposed wagering limit.
The player reports that exactly one year after opening his account, he received a letter that his account was being closed on the grounds of “organised betting”, or syndicate play – a charge the player denies. | Tipico Sportsbook letter to player
Comeon Sportsbook bonus complaints
ComeOn (unrated) sportsbook players report bonus complaints.
ComeOn is a Malta-based sportsbook which caters to the European market. Scam sportsbook operators often choose Malta base their operations due to the country’s lax online gaming regulation. Previous scam sportsbook companies Stryyke (SBR rating F), BetOnBet (SBR rating F), BetAfterBet (SBR rating F) were based in Malta. | ComeOn sportsbook bonus complaints
MyBet sportsbook complaint
A MyBet (SBR rating D+) player says his account has been frozen. The MyBet player failed to specify the amount of funds that were frozen or what if any contact he had with the sportsbook. MyBet has made several confiscations from winning players citing bonus abuse, links to related accounts, and other fraudulent transactions. | MyBet Sportsbook complaint